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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Sep 19, 2021, 1:29 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: sayling
Have your double Tier Points posted? If not (and 30 days 14 working days (changed Dec 2022) - have elapsed since your return date) send your membership number, date of birth, email address and postcode for each passenger in the reservation to [email protected] and they will award the Tier Points for you. See this post for more information.

This post contains:
  • Link to saved copies of the Terms and Conditions (UK)
  • Change history of the UK T&C
  • Current UK T&C (when maintained)
  • Some FAQs originally compiled by firstlight (I think)
  • Original US T&C added by Oxon Flyer
Historical T&C (UK)
See this post for historical terms and conditions

Change history:
Changes, correct as at 27 September 2023
  1. Condition 1.b) addition: "Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points."
  2. Condition 1.e) addition (original 1.e now 1.g): "The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days."
  3. Condition 1.f) addition: "Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify."
As at 20 July 2023, extended to 31 December 2024
Now extended to 31 December 2023

Changes, correct as at 20 July 2023
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024."

Changes, correct as at 26 June 2023 (assumed - webpage states as 'at 26 June 2022' in condition 9 as at 7/7/2023)
  1. Condition 1.c) changed to: "The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2023."
  2. Condition 1.d) changed to: "The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.", with original 1.d) now as 1.e)
  3. Condition 4. now refers to "within 14 working days of the return flight"

Changes, 'correct as at 20 December 2022':
  1. Condition 1.c) changed to: "The hotel/car element must be for a minimum of five nights for travel before 31 December 2023" (was 'whole trip')
  2. Condition 4. changed to: "Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return sector which is part of a Qualifying Booking." (was 30 / 60 days) - possibly due to automation of the process

Link to full conditions: https://www.britishairways.com/en-gb...le-tier-pointsDouble Tier Points Terms and Conditions (UK)

This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways Holidays reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.

1. A “Qualifying Booking” is a British Airways Holidays booking that meets all of the following criteria:

a) The booking must be for a British Airways Holidays Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the UK only.

b) The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways Holidays package that are provided by other airline partners that do not have a BA flight number will not be eligible. Please note: Flights marketed by British Airways with or without a BA flight number that are operated by Aer Lingus, China Southern or LATAM are not eligible for Tier Points.

c) The hotel/car element of the package must be for a minimum of five nights within the flight travel dates for travel before 31 December 2024.

d) The hotel/car element of the package must be used i.e. hotel occupied and or car rental hired for the full booked duration.

e) The total trip length (time between first flight departing the UK and final flight returning to the UK) cannot exceed 30 days.

f) Bookings can only contain one flight departing the UK, multiple journeys from the UK within one booking will not qualify.

g) The participant must register their British Airways Executive Club number against their booking prior to travel.

2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the UK which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All holiday packages are offered subject to availability.

7. British Airways Holidays booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways Holidays reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 September 2023.

10. British Airways Holidays is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.
13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.

Frequently Asked Questions

1. Do the points post automatically?
There's mixed reports, as of August 2022 there seems to be a new system where automation is getting tier points added more quickly, previously manual intervention and chasing BA was needed to get the bonus TPs. As of May 2023, when the automated crediting works, it appears to happen 2-3 weeks after the holiday concludes, on a Wednesday. When the promotion started some people found the points posted without having to do anything. Most people are using the email address above or calling BA phone lines.

2. I’ve waited for a very long time and the points have not posted. What can I do?
See the start of the wiki use the email indicated. Some people have found success by phoning their dedicated exec club number and asking.

3. Do I have to wait 30 or 60 days to ask for the bonus Tier Points (TPs)?
Now 14 working days after return. There’s mixed opinions on the board from those who have been waiting a long time. If the bonus TPs will upgrade your status then we suggest you ask for them as soon as you can.

4. The offer says the bonus tier points post with the same dates as the original flights but mine posted on the date I got the email. Why is this and can I change it?
The offer says that the bonus points should post on the dates of the original flights but very few are; normally they are posting on the date the bonus TPs are processed. If that affects you negatively then you should ask for them to be changed (email or phone). On the other hand some people are quite happy with them posting later, there’s no sign of BA changing dates retrospectively. Again, if you benefit from the posting date, the FT custom is to thank the BA IT dept. for their coding competence in silence.

5. Does the offer work just for the person booking /paying or for all passengers?
It works for all passengers on the same booking. Some people have had BA claim only the booker gets the bonus TPs. This has been happening to a number of posters recently and is not in accordance with the offer terms. If this happens to you, complain.

6. Does the 5 night qualification include nights on the plane? So if I book night flights both ways can I just stay 3 nights in a hotel and qualify?
It appears you have to have 5 hotel nights or five nights car hire in the booking: a night flight doesn’t count but if it’s all booked at one time then you can stay in multiple hotels (split stay)

7. Is there any limit to the number of bonus tier points I can get from the promotion?
Apparently not, there are some posters who already have had thousands of bonus tier points; depends on the depth of your wallet and availability of holidays.

8. Can I get upgraded status by using bonus Tier Points?
Yes, a number of posters have done this, not just getting to silver but to gold and beyond and at least 3 people have got GGL as a result of the offer

9. Do multi-stop tickets work?
Yes, a number of posters have had success – all the flights should have BA codeshare numbers but do not need to be on BA metal. Some posters have earned more than 1000 TPs in total for multi-stop trips they have taken.

10. What if my flight is disrupted / cancelled?
If your flights are changed at the last moment BA Holidays normally will reroute you. At least one poster has had BA change some of their flights to a non codeshare flight and still got the bonus TPs. It’s thought that you might get the bonus TPs but there’s no definite confirmation of this.

11. Do reduced TP earning thresholds for status levels apply to bonus TP earning?
Yes, up until the end of the 2022.

12. Can I earn GUF (Gold Upgrade Vouchers) using the offer?
Yes, if you get over 2500 or 3500 TPs in total as normal.

13. What about using vouchers or Upgrade with Avios with the offer?
Redemption holidays (avios plus a combination hotel) don’t qualify. Using UUA or vouchers (for which you have to call BA Holidays to use)- it’s not clear, we would expect the revenue level of tier points to post along with matching tier points to post, should you do better than this the custom on FT is to count your blessings in silence.

14. Do bonus TPs count towards lifetime tier point totals?
Yes.

15. I booked a car hire for the trip to convert a flight to a qualifying holiday. Do I have to actually pick up the car to get the bonus TPs?
The answer seems to be... depends on when you made the booking! Check the T&Cs for dates, but for bookings made prior to 26 June 2023, no. There is at least one poster who has not picked up the car and got the double tier points - although, in that case, Avis had massive queues and the poster had to leave the airport. It's probably OK to do this but not 100% definite. Others are claiming a sudden onset of amnesia on their arrival around their car hire booking and still apparently were getting the bonus points.

16. What happens if I booked according to the offer but then my flights / other arrangements get changed by BA holidays due to cancellations?
When you book it's worth getting a hard copy of your receipt as evidence. This will show you are in accordance with the offer terms. If things get changed later by BAH you can apply to BA to get the original offer TPs bonus TPs and Avios. This has worked for one person at least but you may have to be persistent.




Initial US terms and conditions
These seem to vary from the terms available for holidays originating from the UK.


This promotion is only open to Eligible Participants. An Eligible Participant is a person who has a British Airways Executive Club membership and who books and travels on a Qualifying Booking (see definition below). British Airways reserves the right to verify the eligibility of Eligible Participants. By taking part in this promotion, Eligible Participants confirm that they unconditionally accept the Terms and Conditions set out below.


1. A “Qualifying Booking” is a British Airways vacation booking that meets all of the following criteria:

a)       The booking must be for a British Airways Flights + Hotel or Flights + Car or Flights + Hotel + Car package booking originating in the USA only, booked in one transaction.

b)      The booking must contain British Airways flights including codeshares and British Airways marketed and/or operated flights only. Flights not meeting these criteria within the booking won’t be awarded Tier Points. Flights offered as part of a British Airways vacation package that are provided by other airline partners that do not have a BA flight number will not be eligible.

c)       The hotel/car element of the package must be booked and used for the full duration of the vacation package, which must be a minimum of five nights, with the flights completed on or before 31 December 2024.

d)      The participant must register their British Airways Executive Club number against their booking prior to travel.



2. For the avoidance of doubt this offer does not apply to any British Airways flight only bookings made without a hotel or car or where the hotel or car is added to a booking in a separate transaction.

3. This promotion enables Eligible Participants to receive double Tier Points for all qualifying flights which are part of a Qualifying Booking. British Airways Executive Club Terms and Conditions and the Executive Club Conditions of Use will apply.

4. Standard Tier Points for the flight elements will be awarded in line with regular awarding timelines after completion of the flight returning to the USA which is part of a Qualifying Booking. The initial transaction will be updated when the additional Tier Points due as a result of this promotion are added to the standard Tier Points, within 14 working days of the return flight which is part of a Qualifying Booking.

5. The additional Tier Points covered by this promotion are non-transferable and there is no cash or credit alternative. British Airways does not accept any liability in the event that the double Tier Points received as a result of this promotion expire. Tier Points expire at the end of each membership year – the anniversary of when you joined the Club. However, they will be added to your Lifetime Tier Points, the total Tier Points you’ve ever earned with the Club. Your membership year-end date and Lifetime Tier Points are on your Account Page.

6. All vacation packages are offered subject to availability.

7. British Airways vacation booking Terms and Conditions apply. All travel on British Airways flights is subject to British Airways General Conditions of Carriage and its Notice and Conditions of Contract as stated on each ticket or itinerary as provided. Passengers travelling on flights operated by another carrier will be subject to the conditions of carriage of that carrier.

8. British Airways reserves the right to cancel or amend without notice the terms of this promotion at any time and for any reason.

9. Information is correct on 27 July 2023.

10. British Airways is in no way liable for the reproduction or indirect access via any third-party website or home page access which reproduction misstates or omits any of the information or Terms and Conditions of this promotion.

11. Promotional materials form part of these Terms and Conditions. These Terms and Conditions shall prevail if there is any conflict between these and the promotional materials.

12. This promotion will be governed by English law and is subject to the exclusive jurisdiction of the English courts.

13. The promoter is British Airways Plc, Waterside, PO Box 365, Harmondsworth, UB7 0GB. Registered No 1777777.
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Double Tier Points on British Airways Holidays bookings [*now inc FROM USA*]

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Old Sep 27, 2021, 2:46 am
  #301  
 
Join Date: Mar 2021
Location: Near Manchester
Programs: BAEC Gold
Posts: 397
I have been waiting for BAH to get back to me on that question! I DM'd them on twitter on the 28th August, got a reply from an agent to say they've passed it onto the BAH team.

Then messages on 29th, 2nd September, 7th September and 16th September saying they haven't forgotten and they're waiting for a response!

I've booked 7 nights in Miami and the Keys, with 3 seperate hotels for the 7 nights.
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Old Sep 27, 2021, 3:48 am
  #302  
 
Join Date: Dec 2017
Posts: 833
Originally Posted by Chrisnichols
apologies if I have missed this in the thread, but does anyone know if split hotels, as part of a ‘custom trip’ holiday booking would count?

Thinking of flying to Munich, for 2/3 nights, then onto Stuttgart for a further 3, then flying back to LHR from there.

As long as it’s a 5 night trip, with hotels booked for the 5 nights would this be ok?
There's nothing in the T&C's that explicitly exclude that. It says "the hotel element .... must be booked for the duration of the trip" - depending on how you interpret that, the hotel element could be multiple hotels.

With my MAN/LAS trip, I looked to do something similar - include an overnight layover in NYC, so adding another hotel in NYC. In the end, I felt it was too risky - the likelihood of the double TPs being denied was too high, so kept the layovers as small as possible.
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Old Sep 27, 2021, 3:52 am
  #303  
 
Join Date: Dec 2017
Posts: 833
Originally Posted by ubiest
To qualify for double TPs, would the hotel have to be in the same location where flight lands, or could it be somewhere different, provided all the nights are covered?
Example - fly to NYC, but book a hotel in Connecticut.
I think as long as you can demonstrate you can reasonably get to your hotel and check-in from the time your flight lands, it should be fine. NYC and Connecticut are not that far away. After all, you can land in EWR (New Jersey) and have a hotel in Manhattan (New York)

If your flight lands in NYC and your hotel is in New Mexico - that's different.
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Old Sep 27, 2021, 4:07 am
  #304  
 
Join Date: Oct 2012
Location: London
Programs: BA Gold
Posts: 1,347
Originally Posted by ubiest
To qualify for double TPs, would the hotel have to be in the same location where flight lands, or could it be somewhere different, provided all the nights are covered?
Example - fly to NYC, but book a hotel in Connecticut.
I asked this specific question when I booked a holiday recently (had to do it on the phone due to voucher) - I had 4 different hotels in Dubai and Abu Dhabi which covered all nights of the trip. They checked and said this would be fine, but added a note to my file in case there were any issues. Apparently everything gets put into a spreadsheet and the extra Avios get added afterwards based on this.
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Old Sep 27, 2021, 5:32 am
  #305  
 
Join Date: Feb 2012
Location: London
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Posts: 2,561
Originally Posted by cosmo74
I asked this specific question when I booked a holiday recently (had to do it on the phone due to voucher) - I had 4 different hotels in Dubai and Abu Dhabi which covered all nights of the trip. They checked and said this would be fine, but added a note to my file in case there were any issues. Apparently everything gets put into a spreadsheet and the extra Avios get added afterwards based on this.
Good to know as my 5 night trip to DXB has 3 separate hotel stays (I'm only really going to benefit from 3 full nights so just tacked a cheap hotel near the airport to the start and end, which I'll use to freshen up when I get in at 7.45 in the morning on the way in, and as a staging post before I leave on the 2.15am red eye...).
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Old Sep 27, 2021, 6:43 am
  #306  
 
Join Date: Oct 2012
Location: London
Programs: BA Gold
Posts: 1,347
Originally Posted by ratechaser
Good to know as my 5 night trip to DXB has 3 separate hotel stays (I'm only really going to benefit from 3 full nights so just tacked a cheap hotel near the airport to the start and end, which I'll use to freshen up when I get in at 7.45 in the morning on the way in, and as a staging post before I leave on the 2.15am red eye...).
That's exactly why I booked 2 of my hotels. I'm actually not planning on checking into the final hotel, anyone got any thoughts on whether this would cause any problems with the offer? I can pop by if necessary and check in.
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Old Sep 27, 2021, 7:29 am
  #307  
 
Join Date: Feb 2012
Location: London
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Posts: 2,561
Originally Posted by cosmo74
That's exactly why I booked 2 of my hotels. I'm actually not planning on checking into the final hotel, anyone got any thoughts on whether this would cause any problems with the offer? I can pop by if necessary and check in.
And I was thinking the same as well - the one on the way in will be useful as a kind of arrivals lounge, but on the way back - not so much. I've decided I will check in though even if only to use the loo!
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Old Sep 30, 2021, 12:17 pm
  #308  
 
Join Date: Jul 2004
Location: UK
Programs: BA Gold
Posts: 228
Any idea how long the double tier points are taking to credit at the moment? I returned from a qualifying BA holiday 28th Aug and still only single tier points posted. I'd like to avoid an unnecessary call if possible.
woodey is offline  
Old Sep 30, 2021, 12:35 pm
  #309  
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See my post #287. You might try that route as well.

After waiting 5 weeks (the T&C say 4, as I’m sure you know) I tried Twitter and eventually got a result, as that post indicates. I could guess the software isn’t picking it up reliably.
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Old Sep 30, 2021, 12:40 pm
  #310  
 
Join Date: Sep 2019
Posts: 268
Deleted.

Duplicate's T8191's response and link.
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Robert279 is offline  
Old Oct 2, 2021, 4:41 am
  #311  
 
Join Date: Feb 2018
Posts: 245
Apologies if asked/answered before, however would it be possible to earn the double TPs on two bookings that nest each other. E.g. one trip London - Edinburgh, and then another trip Edinburgh - somewhere, before returning on the final leg of the first booking?
Voda_boy is offline  
Old Oct 2, 2021, 5:24 am
  #312  
 
Join Date: Jun 2013
Location: UK
Programs: BA GGL, BA Amex Prem, Amex Plat, Hilton Diamond, Sir Crazy8534 de l'ordres des aides de Pucci
Posts: 4,457
Originally Posted by Voda_boy
Apologies if asked/answered before, however would it be possible to earn the double TPs on two bookings that nest each other. E.g. one trip London - Edinburgh, and then another trip Edinburgh - somewhere, before returning on the final leg of the first booking?
Obviously hypothetically if you lived in London you book LHR-EDI plus class A car hire for 6 days and then you book EDI-LHR for the same day but later on for the outbound and same day but earlier for the return, again plus class A car hire for 6 days. You then have 2 day trips to Edinburgh.

Absolutely no guarantee whatsoever that it will work and if you don’t get the extra TPs and you haven’t collected the cars you will just have to suck it up.
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Old Oct 2, 2021, 8:41 am
  #313  
 
Join Date: Apr 2012
Location: London
Programs: BA Gold, Avis Presidents Club
Posts: 357
overnight stops

Hi

Does anyone know how the DTP offer works where there's an overnight stop involved, eg with LHR-DFW-HNL? Do I need to book the Dallas hotel via BAH, as well as the HNL one (for 5+ nights)?

Or do can I book the DFW overnight separately and still qualify?
DeanB is offline  
Old Oct 2, 2021, 9:40 am
  #314  
 
Join Date: Apr 2020
Location: LHR
Programs: Centurion BA GGL IHG Diamond
Posts: 134
Originally Posted by zen100
Has anyone succeeded in getting a BAH booking with BA coded flights for US internal flights. Here is a sample itinerary, which would rack up 1,560 TPs !!!

If I try and book this in BAH, I get AA coded internal flights - and it doesn't qualify.

Tried calling and the agent couldn't help, but it was close to 1800 finish. Thinking of HUCA, but wondering if others have had success.


Does any know if this is still active can't seem to find it! Especially getting A Class on the LHR JFK legs. If not does anyone have some any similar runs that I could do any time of year is fine TIA
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Old Oct 2, 2021, 10:20 am
  #315  
 
Join Date: Dec 2017
Posts: 833
Originally Posted by Komodromou
Does any know if this is still active can't seem to find it! Especially getting A Class on the LHR JFK legs. If not does anyone have some any similar runs that I could do any time of year is fine TIA
Hi, no, it was part of the recent BA sale. Fares will now be £4K or more.

First class sale flights to LAS are typically around the £2K mark, whenever the sale is on. I'm sure there will be another sale in a few months, but whether the £2K fares will be available for March 2022 (when the double-TP offer expires)...
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