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Modified COVID-19 catering, effective 20 January 2021

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Old Jan 22, 2021, 4:50 pm
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Last edit by: Enigma368
Modified COVID-19 catering, effective 20 January 2021 until further notice.
Previous discussion: COVID Friendly Catering Revealed By British Airways

A reduced service has resumed in all cabins, including steel cutlery, glassware and chinaware in premium cabins. Choice may be limited in some cabins and on some routes. Some elements may be delivered covered for safety. All meals apart from First are served on single trays. Portion sizes, particularly in Club World, have been significantly reduced compared to pre-Covid.

On BA CityFlyer full service has resumed, with the exception of hot towels and warmed bread in Club Europe. See dedicated wiki thread for full details.


Details of the current service are available on BA.com

Changes from pre-COVID service:

Euro Traveller
  • Buy-on-board M&S menu replaced with pre-order Tom Kerridge menu
  • Complimentary bottle of water and packaged ambient snack offered to all passengers
Club Europe
  • Band 1 now receives the same service as Express (light breakfast > brunch > lunch > afternoon tea > dinner)
  • Band 2 now receives the same service as Bands 3 and 4 (breakfast > rest of the day)
  • Band 3 should still have a drinks run before serving lunch and dinner
  • No hot towels
  • No menus on Band 3 / Band 4 services
  • Dessert served in ceramic dish rather than plastic pot
  • No starter for Express / Band 1 lunch and dinner services
  • No cheese for Band 3 / Band 4 rest of the day services
  • One fewer sandwich for afternoon tea services
  • One type of (warm) bread roll available, wrapped in sealed plastic, served from a basket
World Traveller
  • No roll/butter served with main meal, cheese and crackers also not provided
  • Inflight snack (previously took the form of a Magnum ice cream) and tuck box suspended - replaced with Walkers shortbread o/r from galley.
World Traveller Plus
  • TBC
Club World
  • No hot towels
  • Meals served on one tray at the same time
  • No choice of starter or dessert
  • Portion sizes have been substantially reduced. Starters, cheese and dessert are all served in mini ramekins
First
  • No hot towels
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Modified COVID-19 catering, effective 20 January 2021

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Old May 9, 2021, 2:58 pm
  #181  
 
Join Date: Jul 2015
Location: London
Programs: BA GGL / GfL
Posts: 3,265
Having done GLA / EDI and INV recently - all morning LHR departures are currently offering the following on the same tray:

1) Hot Ham and Cheese or Cheese & Tomato Croissant
2) Fruit Cup
3) Yogurt Bowl

With usual tea / coffee / OJ drink offerings

Pilot37
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Old May 10, 2021, 1:45 am
  #182  
 
Join Date: Aug 2016
Posts: 217
Originally Posted by Pilot37
Having done GLA / EDI and INV recently - all morning LHR departures are currently offering the following on the same tray:

1) Hot Ham and Cheese or Cheese & Tomato Croissant
2) Fruit Cup
3) Yogurt Bowl

With usual tea / coffee / OJ drink offerings

Pilot37
Great choice if you don't like cheese!
DelTroon is offline  
Old May 11, 2021, 10:45 am
  #183  
 
Join Date: May 2014
Location: Newcastle/London & Worldwide
Programs: BAEC Gold, Virgin Flying Club Silver
Posts: 818
QQ - first flight in Y coming up since the revised buy on board offer - searching the flight number the ordering website shows the flight operating from Gatwick - assuming this won’t be an issue and our order should be delivered as normal on the LHR flight ?
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Old May 11, 2021, 2:09 pm
  #184  
 
Join Date: Nov 2017
Posts: 3,061
Originally Posted by Chris9642
QQ - first flight in Y coming up since the revised buy on board offer - searching the flight number the ordering website shows the flight operating from Gatwick - assuming this won’t be an issue and our order should be delivered as normal on the LHR flight ?
It’ll be based on flight number rather than route, so yes you’ll be fine. Nice to know Tourvest are as useless at keeping their website up-to-date as BA though.
Confus is offline  
Old May 11, 2021, 2:18 pm
  #185  
 
Join Date: Mar 2021
Posts: 29
What’s the situation with drinks service in Y on long haul routes? I’ve got a flight to MEX on the 19th and I’d usually pass the 11 hours with a few G&T’s or beers. To save annoying the crew by pressing the call button i would usually just wander back to the galley every so often and grab a couple but in these times is that frowned on? Do I press the call button or do I have to wait for the usual meal service?
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Old May 11, 2021, 2:35 pm
  #186  
 
Join Date: Nov 2017
Posts: 3,061
You can - as always - press the call bell. But it’s also perfectly ok to pop your head in and ask for a top up - now the Jumbos are gone the lavs are (effectively) in the galley anyway so it’d be almost impossible to enforce segregation even if they wanted to.
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Old May 17, 2021, 5:25 am
  #187  
Ambassador, British Airways; FlyerTalk Posting Legend
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,983


Chicken salad with horseradish, quite nice. This was an express band brunch.
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Old May 17, 2021, 5:32 am
  #188  
 
Join Date: Aug 2014
Location: London
Programs: BAEC GGL/CCR, HH Diamond
Posts: 1,916
Was also on my 1725 MAN-LHR yesterday, as dinner.
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Old May 17, 2021, 5:39 am
  #189  
 
Join Date: Apr 2015
Programs: Some
Posts: 5,263

​​​​​​​Continental Breakfast on this morning’s LHR-FAO (as featured on Sky News...). Other options are full English or a cheddar cheese omelette.
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Old May 17, 2021, 5:51 am
  #190  
Ambassador, British Airways; FlyerTalk Posting Legend
 
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,983
Originally Posted by lost_in_translation
Continental Breakfast on this morning’s LHR-FAO (as featured on Sky News...). Other options are full English or a cheddar cheese omelette.
interesting. What was the main course? ​​​​​​​
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Old May 17, 2021, 5:53 am
  #191  
 
Join Date: Apr 2015
Programs: Some
Posts: 5,263
Originally Posted by KARFA
interesting. What was the main course?
Diet coke and champagne! They forgot to give pastries to row 1...
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Old May 18, 2021, 2:13 am
  #192  
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,838
NCL-LHR, 16:30 hrs service, so Afternoon Tea, not a special, one of the two choices on open selection. The other was something vegetarian, so I switched off memorising the details.



Prawn cocktail, Coronation Chicken sandwiches. The scones are warm. By being wrapped they are somewhat softer on the exterior compared to the unwrapped previous offering. The tea serving was ungenerous, but I was able to get a couple more cups in on a particularly short flight.
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Old May 18, 2021, 2:52 am
  #193  
 
Join Date: Jan 2016
Location: York, UK
Programs: BAEC Gold, Honors Diamond
Posts: 1,184
Originally Posted by corporate-wage-slave
NCL-LHR, 16:30 hrs service, so Afternoon Tea, not a special, one of the two choices on open selection. The other was something vegetarian, so I switched off memorising the details.



Prawn cocktail, Coronation Chicken sandwiches. The scones are warm. By being wrapped they are somewhat softer on the exterior compared to the unwrapped previous offering. The tea serving was ungenerous, but I was able to get a couple more cups in on a particularly short flight.
This was the vegetarian offering off the same flight, brie and cranberry and cheddar. Sadly the individually wrapped scones means they're loaded to an exact amount, so no extra scones these days!
I think I had 3 bottles of champagne to accompany it, but honestly I can't remember if it was 2 or 3 .
Genius1 and EDIwanderer like this.
S_W_S is offline  
Old May 18, 2021, 2:53 am
  #194  
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,838
Originally Posted by S_W_S
but honestly I can't remember if it was 2 or 3 .
You had 2, plus the plastic cup procedure.
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Old May 18, 2021, 3:18 am
  #195  
 
Join Date: Jan 2016
Location: York, UK
Programs: BAEC Gold, Honors Diamond
Posts: 1,184
Originally Posted by corporate-wage-slave
You had 2, plus the plastic cup procedure.
You are a very observant gentleman! Most flights end with the plastic cup procedure .
S_W_S is offline  


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