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COVID Friendly Catering Revealed By British Airways

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Old Oct 24, 2020, 7:26 am
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Last edit by: Prospero
Temporary COVID-19 catering, effective 25 October 2020 until 19 January 2021, after which normal catering is expected to resume.


Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle

Tea, coffee, juice available on request


Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle

Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request


World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle

Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle

Tea, coffee, drinks from the bar available on request


Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)

Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)

Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request


First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table

Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table

Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
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COVID Friendly Catering Revealed By British Airways

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Old Jun 13, 2020, 9:49 am
  #121  
 
Join Date: May 2001
Posts: 4,771
Originally Posted by FlyingYan
Your fear is your issue and not ours...
I believe the post was sarcasm
worldtrav is offline  
Old Jun 13, 2020, 11:01 am
  #122  
 
Join Date: Sep 2013
Posts: 99
Originally Posted by redflyer24
If BA offered KSML they would have to offer the 12 other SPML types as well, this is a lot more work and labour to prepare for very small (and unpredictable) passenger numbers.
Indeed. Quite a challenge for a small company, with little aviation history, with barely two pennies two rub together.
masmadrid is offline  
Old Jun 13, 2020, 7:08 pm
  #123  
 
Join Date: Dec 2008
Location: Kuala Lumpur, Malaysia
Programs: BA Gold, TK*G, Flying Blue Gold, MH Enrich Platinum, Hilton Diamond, Marriott Platinum
Posts: 157
Originally Posted by worldtrav
I believe the post was sarcasm
Sorry! I actually enjoy sarcasm...

I guess it’s just harder to recognize sarcasm in virtual written conversations...
I reacted the way I did as I get frustrated with an increasing number of people driven by fear and happy to put up with all sorts of ridiculous measures « because it’s for our safety ».

As a contrast to BA, I’ll share my recent experience with Malaysia Airlines. I flew on Friday and it was my first flight since March. It was a domestic flight from KL to Langkawi. Due to low loads, two flights were combined and we had to fly via Kuantan. So, the 1 hour flight became a 3 hour flight... which was not ideal but I was positively surprised by the service in Business Class - basically nothing changed. Pre take-off juices and water... then a hot meal with soft drinks and hot beverages on the 20 minutes segment to Kuantan... Hot and Cold Drinks offered during the 1 hour « transit » in Kuantan. Then again another hot meal and drinks served during the 50 minutes flight from Kuantan to Langkawi. All served by crew going the extra mile to make the experience as pleasant as possible.
GrumpyYoungMan and ENTP like this.

Last edited by FlyingYan; Jun 13, 2020 at 10:03 pm
FlyingYan is offline  
Old Jun 13, 2020, 9:03 pm
  #124  
 
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,734
Originally Posted by FlyingYan
Sorry! I actually enjoy sarcasm...

I guess it’s just harder to recognize sarcasm in virtual written conversations...
I reacted the way Indid as I get frustrated with an increasing number of people driven by fear and happy to put up with all sorts of ridiculous measures « because it’s for our safety ».

As a contrast to BA, I’ll share my recent experience with Malaysia Airlines. I flew on Friday and it was my first flight since March. It was a domestic flight from KL to Langkawi. Due to low loads, two flights were combined and we had to fly via Kuantan. So, the 1 hour flight became a 3 hour flight... which was not ideal but I was positively surprised by the service in Business Class - basically nothing changed. Pre take-off juices and water... then a hot meal with soft drinks and hot beverages on the 20 minutes segment to Kuantan... Hot and Cold Drinks offered during the 1 hour « transit » in Kuantan. Then again another hot meal and drinks served during the 50 minutes flight from Kuantan to Langkawi. All served by crew going the extra mile to make the experience as pleasant as possible.
This is the BAEC forum. 2 hot meals are irrelevant if you can’t get a gin and tonic on MH domestic 😁😁.
krispy84 is offline  
Old Jun 13, 2020, 10:13 pm
  #125  
 
Join Date: Dec 2008
Location: Kuala Lumpur, Malaysia
Programs: BA Gold, TK*G, Flying Blue Gold, MH Enrich Platinum, Hilton Diamond, Marriott Platinum
Posts: 157
Originally Posted by krispy84
This is the BAEC forum. 2 hot meals are irrelevant if you can’t get a gin and tonic on MH domestic 😁😁.
True... but they never had alcohol on Domestic Flights and Malaysia is over 60% Muslim after all. I respect that. And if you really want a drink, there’s no liquid restrictions on domestic flights and crew are incredibly accommodating with what you bring onboard ...
I think it was stupid when they stopped serving alcohol on International flights shorter than 3 hours and I mostly chose other airlines on those routes because I enjoyed a nice champagne or g&t on my Flights...

I guess my post was merely trying to contrast BA not serving any hot food in CW while Malaysia Airlines still serves a hot meal on a 20 minutes segment! Or if we take it wider, TK not serving coffee or tea on any flight anymore while Malaysia airlines again serves it on a 20 minutes segment.... Simply illustrating that a lot of those ridiculous measures are either opportunistic cost cutting measures or irrational gimmicks made to reassure a whole bunch of people driven by fear...
CharlotteC likes this.
FlyingYan is offline  
Old Jun 13, 2020, 11:27 pm
  #126  
 
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
My brain alone can’t get past the longwinded way that you had to endure to go from KL to Langkawi via Kuantan... to appreciate the “quality” of food served!
carrotjuice is offline  
Old Jun 13, 2020, 11:39 pm
  #127  
 
Join Date: Aug 2005
Location: BKK
Programs: Mucci Chevalier de la Brosse a Cheveux Dore, SK *GfL, BA Gold, WY G, HH DIA, IC Plat Amb., Hertz PC
Posts: 3,702
Am I the only one suspecting that BA will take this opportunity to make CE catering be like SAS Plus where you get a crap ‘meal’ in a cardboard box ?

I hate to say it but I am pretty happy with the 12 month extension of status as now I do not have to set foot on a BA plane until things are hopefully back to normal next year...
NYLON Boy and mrow like this.
SKT-DK is offline  
Old Jun 14, 2020, 12:49 am
  #128  
 
Join Date: Sep 2002
Location: Cheltenham
Programs: KLM Plat for Life , BA Gold, HH Silver, (Other half Diamond), IHG Gold
Posts: 2,398
Originally Posted by FlyingYan
True... but they never had alcohol on Domestic Flights and Malaysia is over 60% Muslim after all. I respect that. And if you really want a drink, there’s no liquid restrictions on domestic flights and crew are incredibly accommodating with what you bring onboard ...
I think it was stupid when they stopped serving alcohol on International flights shorter than 3 hours and I mostly chose other airlines on those routes because I enjoyed a nice champagne or g&t on my Flights...

I guess my post was merely trying to contrast BA not serving any hot food in CW while Malaysia Airlines still serves a hot meal on a 20 minutes segment! Or if we take it wider, TK not serving coffee or tea on any flight anymore while Malaysia airlines again serves it on a 20 minutes segment.... Simply illustrating that a lot of those ridiculous measures are either opportunistic cost cutting measures or irrational gimmicks made to reassure a whole bunch of people driven by fear...
MH certainly used to serve alcohol on Domestic Sectors . I drank many a bottle of Veuve Clicquot on the short hop from Ipoh to KL in First
simonsmith is offline  
Old Jun 14, 2020, 1:03 am
  #129  
Ambassador, British Airways Executive Club, easyJet and Ryanair
Original Poster
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,926
Originally Posted by FlyingYan
Sorry! I actually enjoy sarcasm...

I guess it’s just harder to recognize sarcasm in virtual written conversations...
I reacted the way I did as I get frustrated with an increasing number of people driven by fear and happy to put up with all sorts of ridiculous measures « because it’s for our safety ».

As a contrast to BA, I’ll share my recent experience with Malaysia Airlines. I flew on Friday and it was my first flight since March. It was a domestic flight from KL to Langkawi. Due to low loads, two flights were combined and we had to fly via Kuantan. So, the 1 hour flight became a 3 hour flight... which was not ideal but I was positively surprised by the service in Business Class - basically nothing changed. Pre take-off juices and water... then a hot meal with soft drinks and hot beverages on the 20 minutes segment to Kuantan... Hot and Cold Drinks offered during the 1 hour « transit » in Kuantan. Then again another hot meal and drinks served during the 50 minutes flight from Kuantan to Langkawi. All served by crew going the extra mile to make the experience as pleasant as possible.
From what you say, are we correct to assume MH have made no changes to their service to help reduce the risk of the spreading the virus?
Tobias-UK is offline  
Old Jun 14, 2020, 1:07 am
  #130  
 
Join Date: Oct 2005
Programs: BA GGL & GfL, AA LTP, Marriott (sigh) Ambassador, Hilton Diamond
Posts: 3,234
definitely in line with what AA offers...OH WAIT. look at this MIA-LHR J service the other day.

https://www.flyertalk.com/forum/32452930-post387.html
VSLover is offline  
Old Jun 14, 2020, 1:07 am
  #131  
Ambassador, British Airways Executive Club, easyJet and Ryanair
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Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,926
Originally Posted by SKT-DK
Am I the only one suspecting that BA will take this opportunity to make CE catering be like SAS Plus where you get a crap ‘meal’ in a cardboard box ?

I hate to say it but I am pretty happy with the 12 month extension of status as now I do not have to set foot on a BA plane until things are hopefully back to normal next year...
Looking at the linked article in the OP, the CE meal doesn’t look like it will be much different for bands 1 and 2. We have been told alcohol will also be provided in CE.
Tobias-UK is offline  
Old Jun 14, 2020, 1:51 am
  #132  
 
Join Date: Aug 2005
Location: BKK
Programs: Mucci Chevalier de la Brosse a Cheveux Dore, SK *GfL, BA Gold, WY G, HH DIA, IC Plat Amb., Hertz PC
Posts: 3,702
Originally Posted by Tobias-UK
Looking at the linked article in the OP, the CE meal doesn’t look like it will be much different for bands 1 and 2. We have been told alcohol will also be provided in CE.
True for bands 1 and 2 - But that said, I do prefer to eat using proper cutlery and drink out of a proper glass, as opposed to cardboard and plastic..
SKT-DK is offline  
Old Jun 14, 2020, 1:57 am
  #133  
Ambassador, British Airways Executive Club, easyJet and Ryanair
Original Poster
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,926
Originally Posted by SKT-DK
True for bands 1 and 2 - But that said, I do prefer to eat using proper cutlery and drink out of a proper glass, as opposed to cardboard and plastic..
Me too! But I’m happy to temporarily use plastic if it helps the crew stay safe and reduces the potential of spreading this horrid virus, no matter how small the risk appears to be.
Dan72, crazy8534 and volar like this.

Last edited by Tobias-UK; Jun 14, 2020 at 2:09 am
Tobias-UK is offline  
Old Jun 14, 2020, 4:04 am
  #134  
 
Join Date: Apr 2015
Programs: Some
Posts: 5,252
Originally Posted by FlyingYan
True... but they never had alcohol on Domestic Flights and Malaysia is over 60% Muslim after all. I respect that. And if you really want a drink, there’s no liquid restrictions on domestic flights and crew are incredibly accommodating with what you bring onboard ...
I think it was stupid when they stopped serving alcohol on International flights shorter than 3 hours and I mostly chose other airlines on those routes because I enjoyed a nice champagne or g&t on my Flights...

I guess my post was merely trying to contrast BA not serving any hot food in CW while Malaysia Airlines still serves a hot meal on a 20 minutes segment! Or if we take it wider, TK not serving coffee or tea on any flight anymore while Malaysia airlines again serves it on a 20 minutes segment.... Simply illustrating that a lot of those ridiculous measures are either opportunistic cost cutting measures or irrational gimmicks made to reassure a whole bunch of people driven by fear...
Sounds like your MH domestic experiences have been far better than mine, to me there's not much to cost cut in MH domestic to start with! The 'hot meal' served on short MH domestic routes is often a questionable looking pastry-type thing that is basically similar/worse than BA's notorious panini CE offering, the drinks menu is comically limited, not only is alcohol not served but you can't even get a Coke/Diet Coke. Crew are sometimes good but sometimes equally they clearly can't be a***d - I had a flight last year where they couldn't even be bothered to collect the glassware before landing and just left it all around the cabin. Seats are more comfortable than CE but typically quite worn and if the cabin is full you have someone right next to you.

Maybe a minority view but I would take BA CE with the new plastic wrapped meals over standard MH domestic J. I find MH a joke of an airline generally (everyone here complaining about BA COVID refunds should also take a look at how MH is handling this, which makes BA seem like they are Amex or similar).
lost_in_translation is offline  
Old Jun 14, 2020, 4:49 am
  #135  
 
Join Date: Dec 2008
Location: Kuala Lumpur, Malaysia
Programs: BA Gold, TK*G, Flying Blue Gold, MH Enrich Platinum, Hilton Diamond, Marriott Platinum
Posts: 157
Originally Posted by Tobias-UK
From what you say, are we correct to assume MH have made no changes to their service to help reduce the risk of the spreading the virus?
The service is the same... The crew wears masks and gloves and use hand sanitizer every 5 / 10 minutes.

Originally Posted by carrotjuice
My brain alone can’t get past the longwinded way that you had to endure to go from KL to Langkawi via Kuantan... to appreciate the “quality” of food served!
In these times, I just feel lucky to be able to travel and go spend a week in a beautiful place.
Yes, it was a long way to get there, but seeing the Malaysian Peninsula From the air was actually quite pretty after months of no flying... Being grateful for travelling makes me feel good... and feeling good is something that I personally enjoy more than feeling annoyed and miserable about things I do not control.

Originally Posted by simonsmith
MH certainly used to serve alcohol on Domestic Sectors . I drank many a bottle of Veuve Clicquot on the short hop from Ipoh to KL in First
Ok... Been living in Malaysia for 10 years and traveling a lot to Malaysia for about 14 years and can’t remember ever having alcohol on domestic flights. I guess your experience was before.

Last edited by Prospero; Sep 20, 2020 at 3:37 am Reason: Merge consecutive posts
FlyingYan is offline  


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