Oct 24, 20, 8:26 am
Last edit by: Prospero
Temporary COVID-19 catering, effective 25 October 2020 until 19 January 2021, after which normal catering is expected to resume.
Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle
Tea, coffee, juice available on request
Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle
Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle
Tea, coffee, drinks from the bar available on request
Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
Euro Traveller
Breakfast: cereal bar, cookies, and mineral water bottle
Rest of the day: bag of crisps, small packet of pretzels, and mineral water bottle
Tea, coffee, juice available on request
Club Europe
Band 1 Breakfast: paper bag containing a filled croissant, yogurt pot or muffin, and mineral water bottle
Band 1 Rest of the Day: paper bag containing a sandwich, dessert pot, and mineral water bottle
Bands 2 to 4 Breakfast: box containing a filled croissant, yogurt pot, and mineral water bottle
Bands 2 to 4 Rest of the Day: box containing a sandwich, salad pot, dessert pot, and mineral water bottle
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
World Traveller and World Traveller Plus:
Primary lunch/dinner flight
Primary meal comprises of a tray with hot dish, side salad, bread bag, and mineral water bottle
Secondary meal (breakfast) is a filled croissant, yoghurt pot, and mineral water bottle
Primary breakfast flight
Primary meal comprises of a tray with hot dish, yoghurt, muffin, and mineral water bottle
Secondary meal is a chilled sandwich, bar of chocolate, and mineral water bottle
Tea, coffee, drinks from the bar available on request
Club World:
Primary lunch/dinner flight
Primary meal includes a tablecloth-covered tray with hot dish, salad dish, small side salad, bread bag, cheese, crackers, dessert pot, and mineral water bottle
Secondary meal (breakfast) is a tablecloth-covered tray with a filled croissant, muesli pot, yoghurt pot, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Secondary meal (afternoon tea) is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Primary breakfast flight
Primary meal includes a tablecloth-covered tray with hot dish, yoghurt/fruit dish, croissant, bread bag, jam, dessert pot, and mineral water bottle
Secondary meal is a tablecloth-covered tray with sandwich, cookies, bar of chocolate, and mineral water bottle (served in a box rather than on a tray on 77M return catered flights)
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
First:
Primary lunch/dinner flight
Box containing a salad, starter, pesto, bread bag, crackers, and mineral water bottle. A hot main dish in foil and trio of dessert/cheese pots in cardboard holder are served separately directly onto the tablecloth-covered table
Secondary meal (breakfast) is unconfirmed
Secondary meal (afternoon tea) is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Primary breakfast flight
Primary breakfast service is unconfirmed
Secondary meal is a box containing sandwich, fruit salad, crackers, scone, clotted cream, jam, macarons atop the tablecloth-covered table
Tea, coffee, drinks from the bar including champagne (Nicolas Feuillatte quarter bottles) available on request
COVID Friendly Catering Revealed By British Airways
Jun 12, 20, 5:47 am
#76
Join Date: Feb 2011
Location: Hong Kong
Programs: CX MarcoPolo (SL), BA Executive Club (GO)
Posts: 1,839
Originally Posted by krispy84
It’s better than BA have been offering up to now in the Covid19 crisis. Be grateful for little mercies 🙂.
What risk is there to heating up hot food if sanitary precautions are taken (e.g. crew wearing mask/gloves and not opening tin foil)?
I wouldn't be surprised if glassware/plates etc never returns to short haul, and is removed from long haul W permanently. This stinks of cost cutting. With restaurants opening soon in the UK, and takeaway being open throughout lockdown - there has never been a risk to serving hot food if done properly. Minimizing crew contact with passengers is fine - you can still serve a full meal on one tray with everything covered up.
There is no excuse for this. Its just cost cutting.
EDIT: I wouldn't put it past them to use this semi-permanent service flow to schedule less crew on long haul flights....
Last edited by CX828; Jun 12, 20 at 5:55 am
Jun 12, 20, 5:51 am
#77
Join Date: Oct 2010
Location: Switzerland / Estonia
Programs: BAEC Gold, AY+ Platinum, HH Diamond, Nordic Choice Hotels Silver, IHG Diamond Elite, Avis PP
Posts: 6,063
Originally Posted by corporate-wage-slave
I don't think they have said that SPMLs are dangerous, but their focus was clearly on getting the main box out so that 90% plus of passengers would have something to eat, hopefully others will follow in due course. In that respect it is not unique, KLM, which is the more realistic competitor than Qatar, puts out a box on each seat with a mini sandwich, stroop and water capsule - take it or leave it. Given the numbers of passengers, trying to arrange a small number of say Kosher boxes around the network is probably unrealistic at the moment.
LH/LX offer SPMLs still.
Jun 12, 20, 5:57 am
#78
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Alicante. Spain
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 17,711
Originally Posted by nufnuf77
! I'll see you in CCR soon - with my wife I hope 
I hope that all the above is extremely temporary.
Jun 12, 20, 5:58 am
#79
Join Date: Feb 2011
Location: Hong Kong
Programs: CX MarcoPolo (SL), BA Executive Club (GO)
Posts: 1,839
Originally Posted by florens
They say they can't provide SPMLs due to safety concerns on twitter:
https://twitter.com/British_Airways/...339235841?s=20
LH/LX offer SPMLs still.
https://twitter.com/British_Airways/...339235841?s=20
LH/LX offer SPMLs still.
Again, if other airlines can offer hot and or special meals and takeaway businesses can offer hot food, why can't BA? There is probably more risk to eating something cold that has been prepared, rather than something that got reheated and blitzed in the onboard oven...
Jun 12, 20, 6:00 am
#80
Join Date: Jun 2013
Location: Roswell, GA
Programs: AA EXP 2.8m,Lifetime PLT, Hilton Diamond, IHG PlLT, SPG Gold
Posts: 3,085
Well glad to see BA bring back adult drinks.. now the problem for me is that I have been stocking up on mini's....
food .. could not care, I myself prefer to travel on a empty stomach..and yes even the long hauls
food .. could not care, I myself prefer to travel on a empty stomach..and yes even the long hauls
Jun 12, 20, 6:07 am
#81
Join Date: Oct 2010
Location: Switzerland / Estonia
Programs: BAEC Gold, AY+ Platinum, HH Diamond, Nordic Choice Hotels Silver, IHG Diamond Elite, Avis PP
Posts: 6,063
Originally Posted by CX828
What safety concerns? ..... They mean rather they have amended their contract with the catering companies for the next 6 months to only include non-choice and non-hot food options.
Again, if other airlines can offer hot and or special meals and takeaway businesses can offer hot food, why can't BA? There is probably more risk to eating something cold that has been prepared, rather than something that got reheated and blitzed in the onboard oven...
Again, if other airlines can offer hot and or special meals and takeaway businesses can offer hot food, why can't BA? There is probably more risk to eating something cold that has been prepared, rather than something that got reheated and blitzed in the onboard oven...
Jun 12, 20, 6:34 am
#82
Ambassador, British Airways Executive Club, easyJet and Ryanair
Original Poster
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,086
Originally Posted by nufnuf77
You know I am back to OW after the quells and troubles with LH/LX refunds for covid! I'll see you in CCR soon - with my wife I hope
Originally Posted by PUCCI GALORE
Tobias-UK and your wife are meeting you in the CCR? Is this the proper gossip shop to share such information - still this is far more interesting than learning about cardboard food in cardboard boxes.
I hope that all the above is extremely temporary.
I hope that all the above is extremely temporary.
Jun 12, 20, 7:16 am
#83
Join Date: Feb 2020
Location: London
Programs: BAEC - Silver
Posts: 68
The booze in CE, and renewing silver status becoming more attainable given that recent news (even if I have significantly less business travel) makes me tempted to pay for an upgrade for my flights in August...
Jun 12, 20, 7:16 am
#84
Join Date: Apr 2015
Location: At home...
Programs: BA Gold
Posts: 2,027
Originally Posted by seanp7
Not the same, but actually looks pretty decent. "ENJOY YOUR MENU!" seems odd though - that would taste like cardboard
Originally Posted by moral_low_ground
Where is the menu as it looks like it could be the best part of the meal ?
Jun 12, 20, 7:43 am
#85
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 57,589
Originally Posted by florens
Exactly. It's prepacked in a box anyway - there is no difference with regards to safety concerns if the box includes a ham sandwich for carnivores or an avocado bagel for vegans.
Jun 12, 20, 7:46 am
#86
Join Date: Apr 2010
Location: East Anglia, England
Programs: BA Gold
Posts: 2,040
Originally Posted by PUCCI GALORE
Tobias-UK and your wife are meeting you in the CCR? Is this the proper gossip shop to share such information - still this is far more interesting than learning about cardboard food in cardboard boxes.
I hope that all the above is extremely temporary.
I hope that all the above is extremely temporary.
H
Jun 12, 20, 8:26 am
#87
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 5,942
These all look like chilled meals (or ambient). The nicer ones look like chilled meals, but that leads to the problem with special meals. Even small quantities of special meals can be provided if they are frozen and reheated because the storage life of frozen meals is long. The storage life of chilled meals is very short, and a low rate of specials cannot be made and stored easily.
I see this catering offering as the minimum for essential journeys - not for pleasure on a longer journey at all, especially in CW. BA isn't going to recover to its previous passenger levels with this sort of catering as well as the hassle and restrictions of the airport experience as it is.
I see this catering offering as the minimum for essential journeys - not for pleasure on a longer journey at all, especially in CW. BA isn't going to recover to its previous passenger levels with this sort of catering as well as the hassle and restrictions of the airport experience as it is.
Jun 12, 20, 8:29 am
#88
Join Date: Nov 2011
Programs: BA Silver
Posts: 1,220
Originally Posted by Genius1
This is only temporary. Hardly any of us are going to be flying in the next few months anyway. Low passengers demands can't sustain a full catering product.
BA was hardly the best on F&B before this pandemic and unsurprising to see them race to the bottom and sustain their position of miserly offerings right up to the bitter end.
Oh and yes the passenger loads will be low...who in their right mind would choose BA when competitors offer a vastly superior service for no additional cost?
Jun 12, 20, 8:57 am
#89
Join Date: Feb 2014
Location: 38,000 feet
Programs: LH HON, BA GGL, Bamboo First, AF Elite+, AV Diamond, A3 G
Posts: 6,046
Originally Posted by Tobias-UK
Don't be alarmed Mdme Pucci, The Lady Tobias will be there too - come and join us!
It might be first time travelling to VIE from T5 in august, lets see if ccr is reopened by then!
Jun 12, 20, 9:19 am
#90
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Alicante. Spain
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 17,711
Originally Posted by Hoch
I thought that's what the boardroom was for? The cabanas just aren't fit for purpose for afternoon delight
H
H
As for the Cabanas - I could tell you tales about much more confined area. I never thought that you could get three men in a non-social distancing situation - but trust me, I have.
It is clear that the majority of us are utterly underwhelmed by BA's performance. A box containing a meal and a minature of wine was available during the catering strike whenever that was so this is feeble as is their excuse.
