Lighthearted stress-relieving thread (loosely BA connected ...)
Mar 17, 2020, 8:39 am
#17
Suspended
Join Date: Dec 2019
Posts: 629
Seriously I do hope that people are being pleasant when speaking to you and your colleagues on the other end of the line trying your best to do something for them. It can't be easy dealing with the multiple queries and frustrated customers. I do hope WW and AC appreciate your hard work.
Yep we got rewarded with threat of redundancy and £10 Amazon voucher today they are being great as always 🤣
Mar 17, 2020, 8:44 am
#18
Join Date: Jan 2018
Location: London
Programs: BAEC Gold, Accor Live Limitless Gold, Hilton Honours Gold, Avis Preferred Plus
Posts: 1,807
Mar 17, 2020, 8:53 am
#19
Join Date: Jul 2019
Programs: BAEC Bronze, Mucci recipient
Posts: 1,786
Mar 17, 2020, 8:58 am
#20
Join Date: Oct 2010
Location: Henley-On-Thames
Programs: BAEC Silver (but only temporarily) AVIS Presidents Club, Starbucks Gold
Posts: 486
OK, I'll join in with a good news bad news story. Bad news, big holiday to India now off, not sure what we'll get back. Living in France we are now in lockdown aka house arrest from 12 mid day. Only allowed out for special 'essential' circumstances and while clutching an official form.
Good news - all wine merchants are deemed to be essential - so can stay open......... Another glass anyone?
Good news - all wine merchants are deemed to be essential - so can stay open......... Another glass anyone?
https://www.youtube.com/watch?v=g93RycMBaYMML
Mar 17, 2020, 9:04 am
#21
Join Date: Nov 2009
Location: Hampshire, UK
Programs: BAEC Gold
Posts: 372
Rather than giving the position in the queue or expected wait time BA should give the IATA code of the airport you could fly to in the expected wait time. Obviously only from LHR and they have an extra 3 hours to add before owing any compensation. (All calls will be answered 'long haul').
Not only will this give some only vaguely useful information, but also provide a quiz on airport codes to keep you entertained while you wait.
When Ocado are delivering M&S food, if they start doing same day deliveries like Sainsbury's then BA could also offer 'BoB'...
Not only will this give some only vaguely useful information, but also provide a quiz on airport codes to keep you entertained while you wait.
When Ocado are delivering M&S food, if they start doing same day deliveries like Sainsbury's then BA could also offer 'BoB'...
Mar 17, 2020, 9:10 am
#23
Join Date: Feb 2018
Programs: Mucci, BAEC Silver, IHG Platinum Elite
Posts: 1,038
Originally Posted by Akoz View Post
I feel like this is missing some possible BA enhancements. Such as;
Press 1 - to speak to someone straight away (£XXX or XXXXX avios) OR One case of Toilet paper
Press 2 - to speak to someone soon (£XX or XXX avios) Or 6 rolls of Toilet Paper
Press 3 - to speak to someone possibly (£X or XX avios) Or Two Rolls of Toilet Paper
Press 4 - and we might get round to speaking to you
Obviously there would be options ofPOUG PTUG your position at any random point while listening to music, and prices for customisation such as other music.
I feel like this is missing some possible BA enhancements. Such as;
Press 1 - to speak to someone straight away (£XXX or XXXXX avios) OR One case of Toilet paper
Press 2 - to speak to someone soon (£XX or XXX avios) Or 6 rolls of Toilet Paper
Press 3 - to speak to someone possibly (£X or XX avios) Or Two Rolls of Toilet Paper
Press 4 - and we might get round to speaking to you
Obviously there would be options of
Last edited by Akoz; Mar 17, 2020 at 9:22 am
Mar 17, 2020, 9:16 am
#26
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
Mar 17, 2020, 9:57 am
#27
Original Poster
Join Date: Jan 2003
Location: UK (currently)
Programs: BA Gold (and many other greater and lesser distinctions)
Posts: 7,208
Please keep the humour coming !!! Now 6 hrs since i started to try and edit my Ocado order and still not managed. When I do, I think I will add several litres of spirits to anaesthetise me against the stress of trying to place the next order. I have been Gold for so long, that I have forgotten what it is like to have to take ones turn in a queue with the rest of the world 
