Mar 11, 2020, 5:58 am
Last edit by: carrotjuice
BAEC notification
updated 25 March 2020
Coronavirus (COVID-19) - Executive Club Tier Flexibility Policy
We understand the substantial impact these unprecedented times are having on the lives of our Executive Club Members. We have taken steps to protect the Tier status and well-earned benefits of our Members.
We’ll be lowering Tier Point thresholds by 30% for all Members due for Tier upgrade or renewal in April, May and June. This results in lower Tier qualification thresholds as laid out below
To ensure our Members still have the opportunity to use their Gold Upgrade Vouchers, Companion Vouchers and Travel Together Tickets earned via a British Airways credit card, we’re applying a six-month expiration extension to any current vouchers.
The situation is constantly changing, which is why we’re continuously reviewing our policy and will communicate any updates.
See here for details: https://www.britishairways.com/en-gb/executive-club/tiers-and-benefits?dr=&dt=British%20Airways%20%7C%20Book%20F lights,%20Holidays,%20City%20Breaks%20%26%20Check% 20In%20Online&scheme=&audience=travel&CUSTSEG=&GGL Member=&ban=c2b728e5fe0683865614c44450048aa6%7C%7C CAM%7C6%7CCTA1%7C1%7C%7C%7C%7CHOME%7C%7C%7C%7CL4%7 C%7C%7C%7Canonymous-inspiration%7C%7C%7C&KMtag=c&KMver=1.0&clickpage=H OME#flexibility
How do I benefit from the Tier Flexibility policy?If you are eligible for a Tier upgrade or renewal under this policy, there is no need to contact us. This will be processed automatically once your Tier Point collection year ends and you will receive an email from the Executive Club team to confirm this.
In the meantime, you will not see any changes to your account until the start of your new Tier Point collection year.
My Tier Point collection year ends in July 2020 or thereafter. Does the Tier Flexibility policy apply to me?The Tier Flexibility policy only applies to Members due for renewal in April, May and June 2020. We understand that the situation is constantly changing, which is why we are continuously reviewing our policies and will be in touch with any changes that are applicable to your membership in the future. There is no need to contact us.
Where can I see my Tier Point collection year end date?This can be viewed on the My Executive Club page or the mobile app. This is shown underneath your current Tier Point total, or at the bottom of the ‘My account’ page on the mobile app.
Do I need to reach the eligible flights required for my Tier to benefit from the 30% Tier Point threshold reduction?The eligible flight requirements have been waived for Members who qualify for the 30% Tier Point threshold reduction in order to renew or upgrade.
I redeemed a Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card on a booking that was changed or cancelled. Does the six-month extension apply to me?If you’ve applied a voucher, or ticket to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a 6-month extension to your voucher. This will happen automatically and there is no need to contact us.
I redeemed a Gold Upgrade Voucher on a booking that was changed or cancelled. Does the six-month extension apply to me?If you’ve applied a voucher to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a six-month extension to your voucher. This will happen automatically and there is no need to contact us.
Is my voucher included in the six-month extension policy?This policy covers all vouchers earned using a British Airways credit card. This includes American Express Companion Vouchers, Chase Travel Together Tickets, RBC Companion Award Vouchers, Asba Companion Vouchers, RSB American Express Companion Vouchers and RSB World Mastercard Companion Vouchers.
This policy also includes Gold Upgrade Vouchers.
I am close to earning a Companion Voucher, or Travel Together Ticket, with a British Airways credit card. Does the 6-month extension apply to me?We want to maximise the opportunity for Members to use their well earned vouchers. If your Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card is issued during March, April, May or June, we will be automatically applying a 6-month extension. This may take some time to reflect in your account, however there is no need to contact us.
This does not currently apply to Gold Upgrade Vouchers.
updated 25 March 2020
Coronavirus (COVID-19) - Executive Club Tier Flexibility Policy
We understand the substantial impact these unprecedented times are having on the lives of our Executive Club Members. We have taken steps to protect the Tier status and well-earned benefits of our Members.
We’ll be lowering Tier Point thresholds by 30% for all Members due for Tier upgrade or renewal in April, May and June. This results in lower Tier qualification thresholds as laid out below
- Bronze: 210 Tier Points
- Silver: 420 Tier Points
- Gold: 1050 Tier Points
- Gold Guest List (Renewal): 2100 Tier Points (not on BA.com, internal only)
Gold Guest List (Upgrade): 3500 Tier Points (not on BA.com, internal only)
To ensure our Members still have the opportunity to use their Gold Upgrade Vouchers, Companion Vouchers and Travel Together Tickets earned via a British Airways credit card, we’re applying a six-month expiration extension to any current vouchers.
The situation is constantly changing, which is why we’re continuously reviewing our policy and will communicate any updates.
See here for details: https://www.britishairways.com/en-gb/executive-club/tiers-and-benefits?dr=&dt=British%20Airways%20%7C%20Book%20F lights,%20Holidays,%20City%20Breaks%20%26%20Check% 20In%20Online&scheme=&audience=travel&CUSTSEG=&GGL Member=&ban=c2b728e5fe0683865614c44450048aa6%7C%7C CAM%7C6%7CCTA1%7C1%7C%7C%7C%7CHOME%7C%7C%7C%7CL4%7 C%7C%7C%7Canonymous-inspiration%7C%7C%7C&KMtag=c&KMver=1.0&clickpage=H OME#flexibility
FAQs
Show all|Hide allHow do I benefit from the Tier Flexibility policy?If you are eligible for a Tier upgrade or renewal under this policy, there is no need to contact us. This will be processed automatically once your Tier Point collection year ends and you will receive an email from the Executive Club team to confirm this.
In the meantime, you will not see any changes to your account until the start of your new Tier Point collection year.
My Tier Point collection year ends in July 2020 or thereafter. Does the Tier Flexibility policy apply to me?The Tier Flexibility policy only applies to Members due for renewal in April, May and June 2020. We understand that the situation is constantly changing, which is why we are continuously reviewing our policies and will be in touch with any changes that are applicable to your membership in the future. There is no need to contact us.
Where can I see my Tier Point collection year end date?This can be viewed on the My Executive Club page or the mobile app. This is shown underneath your current Tier Point total, or at the bottom of the ‘My account’ page on the mobile app.
Do I need to reach the eligible flights required for my Tier to benefit from the 30% Tier Point threshold reduction?The eligible flight requirements have been waived for Members who qualify for the 30% Tier Point threshold reduction in order to renew or upgrade.
I redeemed a Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card on a booking that was changed or cancelled. Does the six-month extension apply to me?If you’ve applied a voucher, or ticket to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a 6-month extension to your voucher. This will happen automatically and there is no need to contact us.
I redeemed a Gold Upgrade Voucher on a booking that was changed or cancelled. Does the six-month extension apply to me?If you’ve applied a voucher to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a six-month extension to your voucher. This will happen automatically and there is no need to contact us.
Is my voucher included in the six-month extension policy?This policy covers all vouchers earned using a British Airways credit card. This includes American Express Companion Vouchers, Chase Travel Together Tickets, RBC Companion Award Vouchers, Asba Companion Vouchers, RSB American Express Companion Vouchers and RSB World Mastercard Companion Vouchers.
This policy also includes Gold Upgrade Vouchers.
I am close to earning a Companion Voucher, or Travel Together Ticket, with a British Airways credit card. Does the 6-month extension apply to me?We want to maximise the opportunity for Members to use their well earned vouchers. If your Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card is issued during March, April, May or June, we will be automatically applying a 6-month extension. This may take some time to reflect in your account, however there is no need to contact us.
This does not currently apply to Gold Upgrade Vouchers.
COVID-19 - TP reduction requirement for re-qualification [currently to June year end]
Mar 26, 2020, 1:10 pm
#526
Join Date: Jan 2007
Posts: 4,709
Mar 26, 2020, 1:12 pm
#527
Join Date: Jan 2018
Location: London
Programs: BAEC Gold, Accor Live Limitless Gold, Hilton Honours Gold, Avis Preferred Plus
Posts: 1,807
If such an email does not arrive, I would then share your view that BA is showing me a number of fingers fewer than three, since I would have lost at least as much (and probably more) flying opportunity in my year as those who got the reduced thresholds today. Let’s see what happens
If you are eligible for a Tier upgrade or renewal under this policy, there is no need to contact us. This will be processed automatically once your Tier Point collection year ends and you will receive an email from the Executive Club team to confirm this.
In the meantime, you will not see any changes to your account until the start of your new Tier Point collection year.
In the meantime, you will not see any changes to your account until the start of your new Tier Point collection year.
Mar 26, 2020, 1:17 pm
#528
Join Date: Apr 2005
Location: Windsor
Programs: BAEC Gold
Posts: 909
I agree with many others in that it a rather poor offering and assumes (incorrectly for many) that TP are earned in a linear fashion across the year. As an accountant the few months either side of the end of the year are often a write off in terms of any meaningful travel. This means my flights tend to be predominantly from April onward. I had been planning a couple of trips at the end of April and during May that would have easily have maintained silver but I hadn't booked these because of the uncertainty around travel. As a result I am a considerable distance away from even the reduced thresholds they are currently offering. My hope is that BA realises that linear travel during the year doesn't happen for all people and looks more towards a blanket extension, but based on current behaviours at the airline I'm not holding out a lot of hope.
Mar 26, 2020, 1:24 pm
#529
Join Date: Oct 2019
Location: clue is in the nym
Programs: BA Gold, TP Gold, VS Gold, Hilton Diamond, IHG Diamond, Hyatt Globalist, Marriott Platinum
Posts: 832
This is crap IMO.
I have a feb renewal. As I travel for business and not lesuire I book fairly last minute (so I know exactly where and when I am needed). As per this I won't be eligible for he haw. Also if they take into account cancelled flights then I only see this benefiting frequent lesuire travelers that book well in advance.
Just give everyone a mulligan for the year.
I have a feb renewal. As I travel for business and not lesuire I book fairly last minute (so I know exactly where and when I am needed). As per this I won't be eligible for he haw. Also if they take into account cancelled flights then I only see this benefiting frequent lesuire travelers that book well in advance.
Just give everyone a mulligan for the year.
Trying to throw BA a bone. Prices spat back in my face!
Mar 26, 2020, 1:25 pm
#530
Join Date: Aug 2013
Location: London, United Kingdom
Posts: 22
Why is the BA renewal offer so short term in its’ thinking?
it only covers you if your expiry is in the next NINE WEEKS (to June 8)
Does BA not watch the news and see that this situation will continue much longer? Those with renewals from July are expected to fly on their vastly reduced scheduled, providing the destination will let them into the country?
Other airlines have stepped up to he plate CX/QF/QR/VS.
BA has really failed its’ loyal flyers. A limited offer, that has come far too late.
it only covers you if your expiry is in the next NINE WEEKS (to June 8)
Does BA not watch the news and see that this situation will continue much longer? Those with renewals from July are expected to fly on their vastly reduced scheduled, providing the destination will let them into the country?
Other airlines have stepped up to he plate CX/QF/QR/VS.
BA has really failed its’ loyal flyers. A limited offer, that has come far too late.
Mar 26, 2020, 1:30 pm
#531
Join Date: Jan 2007
Posts: 4,709
Why is the BA renewal offer so short term in its’ thinking?
it only covers you if your expiry is in the next NINE WEEKS (to June 8)
Does BA not watch the news and see that this situation will continue much longer? Those with renewals from July are expected to fly on their vastly reduced scheduled, providing the destination will let them into the country?
Other airlines have stepped up to he plate CX/QF/QR/VS.
BA has really failed its’ loyal flyers. A limited offer, that has come far too late.
it only covers you if your expiry is in the next NINE WEEKS (to June 8)
Does BA not watch the news and see that this situation will continue much longer? Those with renewals from July are expected to fly on their vastly reduced scheduled, providing the destination will let them into the country?
Other airlines have stepped up to he plate CX/QF/QR/VS.
BA has really failed its’ loyal flyers. A limited offer, that has come far too late.
I'm screwed by this too given I've had 2000 TP cancelled already, but I'm sure (I hope) it'll work out in the end.
Mar 26, 2020, 1:37 pm
#532
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,536
Desperate
Mar 26, 2020, 1:40 pm
#533
Join Date: Dec 2018
Location: London
Programs: Executive Club - Gold, HH - Gold, Marriott - Gold
Posts: 372
This works for me as I am 85TP short of retaining Gold and expiry is June. HOWEVER last year at this stage I was silver - and I gained over 1000TP from Easter until redemption in June. And this would have stopped me reaching Gold altogether as I would have lost all those flights.
I know many here in this thread are in this situation and I have to agree that BA should simply extend everyone by a year where they are and allow those points to be added to over that period to move up levels. (In fact I would love that as it might allow me to get to the next stage above Gold).
I know many here in this thread are in this situation and I have to agree that BA should simply extend everyone by a year where they are and allow those points to be added to over that period to move up levels. (In fact I would love that as it might allow me to get to the next stage above Gold).
Mar 26, 2020, 1:40 pm
#534
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
Why is the BA renewal offer so short term in its’ thinking?
it only covers you if your expiry is in the next NINE WEEKS (to June 8)
Does BA not watch the news and see that this situation will continue much longer? Those with renewals from July are expected to fly on their vastly reduced scheduled, providing the destination will let them into the country?
Other airlines have stepped up to he plate CX/QF/QR/VS.
BA has really failed its’ loyal flyers. A limited offer, that has come far too late.
it only covers you if your expiry is in the next NINE WEEKS (to June 8)
Does BA not watch the news and see that this situation will continue much longer? Those with renewals from July are expected to fly on their vastly reduced scheduled, providing the destination will let them into the country?
Other airlines have stepped up to he plate CX/QF/QR/VS.
BA has really failed its’ loyal flyers. A limited offer, that has come far too late.
Been exchanging emails with our regular destination hotels in South Africa for Dec ... they’re basically closing until Jun/Jul. As they’re all small and privately owned, will they even re-open?
Mar 26, 2020, 1:47 pm
#535
Join Date: Dec 2014
Location: UK
Programs: BA, U2+, SK, AF/KL, IHG, Hilton, others gathering dust...
Posts: 2,552
My Tier Point collection year ends in July 2020 or thereafter. Does the Tier Flexibility policy apply to me?The Tier Flexibility policy only applies to Members due for renewal in April, May and June 2020. We understand that the situation is constantly changing, which is why we are continuously reviewing our policies and will be in touch with any changes that are applicable to your membership in the future. There is no need to contact us.
Mar 26, 2020, 1:52 pm
#536
Join Date: Jan 2007
Posts: 4,709
I'm hoping this thread goes quiet in <10 minutes and everyone participates in https://clapforourcarers.co.uk/
Mar 26, 2020, 1:54 pm
#537
Join Date: Nov 2008
Location: Cambridge, UK
Programs: Mucci, BA GGL/CCR
Posts: 761
Aren't you the guy who's been complaining that you can't get a bargain-bucket discount for your leisure trip to Antigua next year on this thread?
Trying to throw BA a bone. Prices spat back in my face!
Trying to throw BA a bone. Prices spat back in my face!
Well spotted.
Mar 26, 2020, 2:09 pm
#538
Join Date: Oct 2019
Location: clue is in the nym
Programs: BA Gold, TP Gold, VS Gold, Hilton Diamond, IHG Diamond, Hyatt Globalist, Marriott Platinum
Posts: 832
If I were BA I wouldn't think about extensing everyone's year by 12 months until the virus crisis is over. Somebody with an 8th April 2020 anniversary who gets an extension is not going to be able to use the first few months of it anyway, so it's not that generous. Somebody whose Tier Year runs out in Jan 2021 on the other hand is going to be much better off it it gets extended to Jan 2022.
I'd be tweaking the thresholds on a rolling basis as BA is seemingly doing so that those close to the original target get to (re)qualify, then when all this is behind us at the end of the year (hopefully!) give an additional 12 months extension that everyone can actually make full use of.
I admit, that the likelihood of BA being that 'generous' is slim.
I'd be tweaking the thresholds on a rolling basis as BA is seemingly doing so that those close to the original target get to (re)qualify, then when all this is behind us at the end of the year (hopefully!) give an additional 12 months extension that everyone can actually make full use of.
I admit, that the likelihood of BA being that 'generous' is slim.
Mar 26, 2020, 2:23 pm
#539
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,180
So we are talking about people accumulating TPs traveling on business? I know that there are lots of other reasons but I would have thought that if what you say is that they book nearer in, that lots would have accumulated enough TPs this close to the end of their year. I would think as well that there are lots of companies who have put a moratorium on travel in these times
