Mar 11, 20, 6:58 am
Last edit by: carrotjuice
BAEC notification
updated 25 March 2020
Coronavirus (COVID-19) - Executive Club Tier Flexibility Policy
We understand the substantial impact these unprecedented times are having on the lives of our Executive Club Members. We have taken steps to protect the Tier status and well-earned benefits of our Members.
Well be lowering Tier Point thresholds by 30% for all Members due for Tier upgrade or renewal in April, May and June. This results in lower Tier qualification thresholds as laid out below
To ensure our Members still have the opportunity to use their Gold Upgrade Vouchers, Companion Vouchers and Travel Together Tickets earned via a British Airways credit card, were applying a six-month expiration extension to any current vouchers.
The situation is constantly changing, which is why were continuously reviewing our policy and will communicate any updates.
See here for details: https://www.britishairways.com/en-gb/executive-club/tiers-and-benefits?dr=&dt=British%20Airways%20%7C%20Book%20F lights,%20Holidays,%20City%20Breaks%20%26%20Check% 20In%20Online&scheme=&audience=travel&CUSTSEG=&GGL Member=&ban=c2b728e5fe0683865614c44450048aa6%7C%7C CAM%7C6%7CCTA1%7C1%7C%7C%7C%7CHOME%7C%7C%7C%7CL4%7 C%7C%7C%7Canonymous-inspiration%7C%7C%7C&KMtag=c&KMver=1.0&clickpage=H OME#flexibility
How do I benefit from the Tier Flexibility policy?If you are eligible for a Tier upgrade or renewal under this policy, there is no need to contact us. This will be processed automatically once your Tier Point collection year ends and you will receive an email from the Executive Club team to confirm this.
In the meantime, you will not see any changes to your account until the start of your new Tier Point collection year.
My Tier Point collection year ends in July 2020 or thereafter. Does the Tier Flexibility policy apply to me?The Tier Flexibility policy only applies to Members due for renewal in April, May and June 2020. We understand that the situation is constantly changing, which is why we are continuously reviewing our policies and will be in touch with any changes that are applicable to your membership in the future. There is no need to contact us.
Where can I see my Tier Point collection year end date?This can be viewed on the My Executive Club page or the mobile app. This is shown underneath your current Tier Point total, or at the bottom of the My account page on the mobile app.
Do I need to reach the eligible flights required for my Tier to benefit from the 30% Tier Point threshold reduction?The eligible flight requirements have been waived for Members who qualify for the 30% Tier Point threshold reduction in order to renew or upgrade.
I redeemed a Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card on a booking that was changed or cancelled. Does the six-month extension apply to me?If youve applied a voucher, or ticket to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a 6-month extension to your voucher. This will happen automatically and there is no need to contact us.
I redeemed a Gold Upgrade Voucher on a booking that was changed or cancelled. Does the six-month extension apply to me?If youve applied a voucher to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a six-month extension to your voucher. This will happen automatically and there is no need to contact us.
Is my voucher included in the six-month extension policy?This policy covers all vouchers earned using a British Airways credit card. This includes American Express Companion Vouchers, Chase Travel Together Tickets, RBC Companion Award Vouchers, Asba Companion Vouchers, RSB American Express Companion Vouchers and RSB World Mastercard Companion Vouchers.
This policy also includes Gold Upgrade Vouchers.
I am close to earning a Companion Voucher, or Travel Together Ticket, with a British Airways credit card. Does the 6-month extension apply to me?We want to maximise the opportunity for Members to use their well earned vouchers. If your Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card is issued during March, April, May or June, we will be automatically applying a 6-month extension. This may take some time to reflect in your account, however there is no need to contact us.
This does not currently apply to Gold Upgrade Vouchers.
updated 25 March 2020
Coronavirus (COVID-19) - Executive Club Tier Flexibility Policy
We understand the substantial impact these unprecedented times are having on the lives of our Executive Club Members. We have taken steps to protect the Tier status and well-earned benefits of our Members.
Well be lowering Tier Point thresholds by 30% for all Members due for Tier upgrade or renewal in April, May and June. This results in lower Tier qualification thresholds as laid out below
- Bronze: 210 Tier Points
- Silver: 420 Tier Points
- Gold: 1050 Tier Points
- Gold Guest List (Renewal): 2100 Tier Points (not on BA.com, internal only)
Gold Guest List (Upgrade): 3500 Tier Points (not on BA.com, internal only)
To ensure our Members still have the opportunity to use their Gold Upgrade Vouchers, Companion Vouchers and Travel Together Tickets earned via a British Airways credit card, were applying a six-month expiration extension to any current vouchers.
The situation is constantly changing, which is why were continuously reviewing our policy and will communicate any updates.
See here for details: https://www.britishairways.com/en-gb/executive-club/tiers-and-benefits?dr=&dt=British%20Airways%20%7C%20Book%20F lights,%20Holidays,%20City%20Breaks%20%26%20Check% 20In%20Online&scheme=&audience=travel&CUSTSEG=&GGL Member=&ban=c2b728e5fe0683865614c44450048aa6%7C%7C CAM%7C6%7CCTA1%7C1%7C%7C%7C%7CHOME%7C%7C%7C%7CL4%7 C%7C%7C%7Canonymous-inspiration%7C%7C%7C&KMtag=c&KMver=1.0&clickpage=H OME#flexibility
FAQs
Show all|Hide allHow do I benefit from the Tier Flexibility policy?If you are eligible for a Tier upgrade or renewal under this policy, there is no need to contact us. This will be processed automatically once your Tier Point collection year ends and you will receive an email from the Executive Club team to confirm this.
In the meantime, you will not see any changes to your account until the start of your new Tier Point collection year.
My Tier Point collection year ends in July 2020 or thereafter. Does the Tier Flexibility policy apply to me?The Tier Flexibility policy only applies to Members due for renewal in April, May and June 2020. We understand that the situation is constantly changing, which is why we are continuously reviewing our policies and will be in touch with any changes that are applicable to your membership in the future. There is no need to contact us.
Where can I see my Tier Point collection year end date?This can be viewed on the My Executive Club page or the mobile app. This is shown underneath your current Tier Point total, or at the bottom of the My account page on the mobile app.
Do I need to reach the eligible flights required for my Tier to benefit from the 30% Tier Point threshold reduction?The eligible flight requirements have been waived for Members who qualify for the 30% Tier Point threshold reduction in order to renew or upgrade.
I redeemed a Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card on a booking that was changed or cancelled. Does the six-month extension apply to me?If youve applied a voucher, or ticket to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a 6-month extension to your voucher. This will happen automatically and there is no need to contact us.
I redeemed a Gold Upgrade Voucher on a booking that was changed or cancelled. Does the six-month extension apply to me?If youve applied a voucher to a booking for travel from 1 March 2020, should your flight(s) get cancelled or you defer your travel to a later date, we will apply a six-month extension to your voucher. This will happen automatically and there is no need to contact us.
Is my voucher included in the six-month extension policy?This policy covers all vouchers earned using a British Airways credit card. This includes American Express Companion Vouchers, Chase Travel Together Tickets, RBC Companion Award Vouchers, Asba Companion Vouchers, RSB American Express Companion Vouchers and RSB World Mastercard Companion Vouchers.
This policy also includes Gold Upgrade Vouchers.
I am close to earning a Companion Voucher, or Travel Together Ticket, with a British Airways credit card. Does the 6-month extension apply to me?We want to maximise the opportunity for Members to use their well earned vouchers. If your Companion Voucher, or Travel Together Ticket, earned via a British Airways credit card is issued during March, April, May or June, we will be automatically applying a 6-month extension. This may take some time to reflect in your account, however there is no need to contact us.
This does not currently apply to Gold Upgrade Vouchers.
COVID-19 - TP reduction requirement for re-qualification [currently to June year end]
Feb 29, 20, 4:00 am
#1
Original Poster
Join Date: Aug 2012
Programs: BA GGL, A3 GOLD, AS MVP GOLD, O6 DIAMOND
Posts: 89
COVID-19 - TP reduction requirement for re-qualification [currently to June year end]
I Called BA learnt about extension of the Tier year due to Covid-19.
All Chinese carriers have announced ffp members have free extend for another tier year.
SQ and CX also have own policy for extension.
The agent said they started handling the targeted club members which expired on feb and Mar, which had booked flights but cancelled caused insufficient TPS will be qualified.
is that anyone receive the extension?
All Chinese carriers have announced ffp members have free extend for another tier year.
SQ and CX also have own policy for extension.
The agent said they started handling the targeted club members which expired on feb and Mar, which had booked flights but cancelled caused insufficient TPS will be qualified.
is that anyone receive the extension?
Feb 29, 20, 4:06 am
#2
Join Date: Apr 2017
Posts: 491
I was considering starting a similar thread. Im on 500 TPS with a minimum of another 330 booked before my year expires in November and Im fully intent on taking those flights if I can. However, if the worst came to the worst and those flights were cancelled, I would hope ba could do something to enable me to keep silver, or maybe I should be thinking about a quick Helsinki now, before Europe gets fully gripped in this chaos!
Feb 29, 20, 5:20 am
#3
Join Date: Sep 2007
Location: BOS
Programs: BA - Blue > Bronze > Silver > Bronze > Blue
Posts: 6,806
If it comes to it and flights etc are cancelled Im pretty sure they will roll out extensions to all, simply because they have to in order to get things back on track
The 2008 crash was a great time for FFPs, BAs anyway, 2-4-1 stackable with AMEXs 2-4-1, the lowering of rates to East Coast USA...
It may be one of the few positives to come out of what could be a pretty awful time for many
The 2008 crash was a great time for FFPs, BAs anyway, 2-4-1 stackable with AMEXs 2-4-1, the lowering of rates to East Coast USA...
It may be one of the few positives to come out of what could be a pretty awful time for many
Feb 29, 20, 5:53 am
#4
Original Poster
Join Date: Aug 2012
Programs: BA GGL, A3 GOLD, AS MVP GOLD, O6 DIAMOND
Posts: 89
BA Basically cancelled both flight to China and hk reduced and Italy probably...
not have a clear statement how to qualified, one agent replied case by case. if you coming flights will help you retain the status but due the cancellation, it is qualified... but if short of a bit TPs, not sure if they still consider it.
not have a clear statement how to qualified, one agent replied case by case. if you coming flights will help you retain the status but due the cancellation, it is qualified... but if short of a bit TPs, not sure if they still consider it.
Feb 29, 20, 6:06 am
#5
Join Date: Jun 2014
Programs: Executive Club: Gold - Flying Blue: Gold
Posts: 1,329
BA Basically cancelled both flight to China and hk reduced and Italy probably...
not have a clear statement how to qualified, one agent replied case by case. if you coming flights will help you retain the status but due the cancellation, it is qualified... but if short of a bit TPs, not sure if they still consider it.
not have a clear statement how to qualified, one agent replied case by case. if you coming flights will help you retain the status but due the cancellation, it is qualified... but if short of a bit TPs, not sure if they still consider it.
Feb 29, 20, 6:21 am
#6
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
Posts: 2,417
Seriously people, if the only thing you have to worry about is an extension to your FFP then you are living in a bubble. There are bigger issues!
Feb 29, 20, 6:23 am
#7
Join Date: Aug 2013
Posts: 8,445
Seriously, if you are posting on FT then you are living in a bubble. This forum is specifically about the BA FFP - I'm not sure why this is not a valid question to ask in this forum.
Feb 29, 20, 8:42 am
#8
Join Date: Jul 2012
Posts: 2,061
That's interesting to hear. Missing 560 TPs due to trip to PEK cancelled...
Feb 29, 20, 8:46 am
#9
Join Date: Dec 2004
Location: PHL
Programs: BA Gold
Posts: 491
Alternatively BA use this an opportunity to thin the ranks and open up some seats in the FIRST lounge.
Feb 29, 20, 8:48 am
#10
Join Date: Jan 2000
Programs: Latinpass Million Miler. BA Gold.
Posts: 3,544
That would be very welcome. My cancelled trip in February to China will probably mean I'll miss requalifying. The missus also won't qualify, but she's well below the required 1500 points, so I suspect she won't be comped.
Mar 4, 20, 7:13 pm
#11
Join Date: Feb 2012
Location: GVA
Programs: BA Silver (OW Sapphire), A3 Gold (*G), Bonvoy LTTE, HHonors Diamond, LeClubAccor Silver, UA Silver
Posts: 1,726
Any more speculation on this? Am wondering if BAEC will extend status for APAC residents: I'm 160 TPs short of Silver by July, but being based in NZ virtually all TP-rich itineraries route through Asia.
Mar 4, 20, 8:53 pm
#12
Join Date: Feb 2014
Location: 38,000 feet
Programs: LH HON, BA GGL, AF Plat, EK Plat
Posts: 6,273
I just called BA to check and GGL said the latest update is not to award TP/Avios for cancelled bookings due to COVID
Mar 5, 20, 1:13 am
#13
Join Date: Jul 2008
Location: London
Programs: BA GGL & CCR, GFL
Posts: 488
They want to keep (a lot) of people flying. Wherever/whenever. Not put them off thinking they'll be comped another year.
Mar 5, 20, 1:27 am
#14
Join Date: Jan 2010
Posts: 7,464
I'm not sure I understand the logic for rewarding someone for not flying with a particular airline (or alliance) - and I say this as a recipient of the year extension of the IT meltdown a few years back, even though I was not impacted (I flew on of the last day of it and was not delayed/cancelled at all) nor did I need the extension since I had surpassed the threshold anyway.
Why should BA reward people status for not flying? The frequent travelers are still travelling (myself included) just maybe not to some of the hardest hit areas of the outbreak, since there are many other places in the world still with business to be conducted, and particularly for those whose core function cannot be undertaken over virtual means (no matter others thinking all business can be conducted by Skype - it just can't
). Gifting status whilst having empty planes does not seem to be rewarding the right passenger group nor to be the right business strategy. The IT meltdown was a service recovery action, and this situation is very different.
It then also gets me thinking about those who do fly enough to meet the minimum threshold of their respective status level - whats in it for them? Except clogging up lounges et al at the detriment to those who actually meet the required and published thresholds.
Why should BA reward people status for not flying? The frequent travelers are still travelling (myself included) just maybe not to some of the hardest hit areas of the outbreak, since there are many other places in the world still with business to be conducted, and particularly for those whose core function cannot be undertaken over virtual means (no matter others thinking all business can be conducted by Skype - it just can't
). Gifting status whilst having empty planes does not seem to be rewarding the right passenger group nor to be the right business strategy. The IT meltdown was a service recovery action, and this situation is very different.It then also gets me thinking about those who do fly enough to meet the minimum threshold of their respective status level - whats in it for them? Except clogging up lounges et al at the detriment to those who actually meet the required and published thresholds.
