Jan 26, 2020, 5:00 am
Last edit by: Globaliser
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BA have cancelled all flights to PKX (Beijing/Peking) and PVG (Shanghai Pu Dong) "until 19 April 2020".
BA frequency to HKG has been reduced with effect from 13 February 2020 - see below for further details. From HKG, Cathay is running a heavily reduced schedule to mainland destinations until the end of March.
If you are due to fly to PKX, PVG and your flight is cancelled then you have refund, re-route and rebook options. BA can rebook on to several other airlines.
If you are due to fly to Hong Kong until 1st April you have refund and rebook options.
If you are transiting into mainland China you are also covered as above.
If you are transiting internationally (e.g. LHR-HKG-SYD) you are not able to move your flights, unless they are cancelled anyway.
The latest ba.com update was on 21 February 2020 at 1510.
More information on the advice of Her Majesty's Government about travel and health is on the Foreign and Commonwealth Office website.
https://www.gov.uk/foreign-travel-advice/china
For the Special Administration Regions of Hong Kong and Macao:
https://www.gov.uk/foreign-travel-advice/hong-kong
https://www.gov.uk/foreign-travel-advice/macao
Summary from IATA of all travel restrictions due to Coronavirus as added to TIMATIC https://www.iatatravelcentre.com/int...1580226297.htm
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HKG frequency reductions (as of 1330 on 21 February 2020, all dates inclusive).
LHR-HKG
From Thu 13.02.2020 to Mon 01.06.2020: BA31 cancelled. BA27 operates (380).
Exceptions:-
HKG-LHR
From Fri 14.02.2020 to Tue 02.06.2020: BA32 cancelled. BA28 operates (380).
Exceptions:-
Note: Schedule changes take effect on Sun 29.03.2020 in both directions.
BA have cancelled all flights to PKX (Beijing/Peking) and PVG (Shanghai Pu Dong) "until 19 April 2020".
BA frequency to HKG has been reduced with effect from 13 February 2020 - see below for further details. From HKG, Cathay is running a heavily reduced schedule to mainland destinations until the end of March.
If you are due to fly to PKX, PVG and your flight is cancelled then you have refund, re-route and rebook options. BA can rebook on to several other airlines.
If you are due to fly to Hong Kong until 1st April you have refund and rebook options.
If you are transiting into mainland China you are also covered as above.
If you are transiting internationally (e.g. LHR-HKG-SYD) you are not able to move your flights, unless they are cancelled anyway.
The latest ba.com update was on 21 February 2020 at 1510.
More information on the advice of Her Majesty's Government about travel and health is on the Foreign and Commonwealth Office website.
https://www.gov.uk/foreign-travel-advice/china
For the Special Administration Regions of Hong Kong and Macao:
https://www.gov.uk/foreign-travel-advice/hong-kong
https://www.gov.uk/foreign-travel-advice/macao
Summary from IATA of all travel restrictions due to Coronavirus as added to TIMATIC https://www.iatatravelcentre.com/int...1580226297.htm
.
HKG frequency reductions (as of 1330 on 21 February 2020, all dates inclusive).
LHR-HKG
From Thu 13.02.2020 to Mon 01.06.2020: BA31 cancelled. BA27 operates (380).
Exceptions:-
- Tue 18.02.2020: BA27 cancelled. BA31 operates (777).
- Tue 10.03.2020: BA27 cancelled. BA31 operates (777).
- Mon 27.04.2020: BA27 cancelled. BA31 operates (380).
- Tue 28.04.2020: BA27 cancelled. BA31 operates (380).
- Wed 29.04.2020: BA27 cancelled. BA31 operates (380).
- Thu 30.04.2020: BA27 cancelled. BA31 operates (380).
- Mon 11.05.2020: BA27 cancelled. BA31 operates (380).
- Tue 12.05.2020: BA27 cancelled. BA31 operates (380).
- Mon 18.05.2020: BA27 cancelled. BA31 operates (380).
- Tue 19.05.2020: BA27 cancelled. BA31 operates (380).
- Sun 24.05.2020: BA27 cancelled. BA31 operates (380).
- Mon 25.05.2020: BA27 cancelled. BA31 operates (380).
- Tue 26.05.2020: BA27 cancelled. BA31 operates (380).
- Mon 01.06.2020: BA31 cancelled. BA27 operates (777).
HKG-LHR
From Fri 14.02.2020 to Tue 02.06.2020: BA32 cancelled. BA28 operates (380).
Exceptions:-
- Wed 19.02.2020: BA28 cancelled. BA32 operates (777).
- Wed 11.03.2020: BA28 cancelled. BA32 operates (777).
- Sun 29.03.2020: BA28 cancelled. BA32 operates (380).
- Tue 28.04.2020: BA28 cancelled. BA32 operates (380).
- Wed 29.04.2020: BA28 cancelled. BA32 operates (380).
- Thu 30.04.2020: BA28 cancelled. BA32 operates (380).
- Fri 01.05.2020: BA28 cancelled. BA32 operates (380).
- Tue 12.05.2020: BA28 cancelled. BA32 operates (380).
- Wed 13.05.2020: BA28 cancelled. BA32 operates (380).
- Tue 19.05.2020: BA28 cancelled. BA32 operates (380).
- Wed 20.05.2020: BA28 cancelled. BA32 operates (380).
- Mon 25.05.2020: BA28 cancelled. BA32 operates (380).
- Tue 26.05.2020: BA28 cancelled. BA32 operates (380).
- Wed 27.05.2020: BA28 cancelled. BA32 operates (380).
- Tue 02.06.2020: BA32 cancelled. BA28 operates (777).
Note: Schedule changes take effect on Sun 29.03.2020 in both directions.
*Coronavirus : BA Suspends all flts to mainland China* +discussion on long haul flts
Feb 12, 2020, 9:57 pm
#646
Join Date: Oct 2018
Programs: BAEC Gold; Hilton Diamond
Posts: 66
US CBP official didn’t ask any travel history to China, in fact just the usual questions, what are you doing here, where do you live and who do you work for.... finger scans then on our way
hope this helps
Feb 12, 2020, 10:27 pm
#647
Join Date: Sep 2012
Posts: 2,575
Is that because of HKG or SIN? I'm travelling to SIN next week on non-refundable flights/hotel booking, my conference has been cancelled, but I can't claim on my travel insurance because the UK Gov aren't saying don't travel and BA aren't cancelling flights to SIN. I'm left with the choice of throwing £4k down the toilet or going anyway to at least get the benefit of the sun and TPs.
Feb 13, 2020, 2:37 am
#648
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,804
TAIWAN update
There is now a Customer Guideline for 125 tickets going to Taiwan. For those travelling on or before 1 April 2020 via Hong Kong can now re-route via Japan. No refunds allowed. Applies to both revenue and redemption/Avios tickets.
There is now a Customer Guideline for 125 tickets going to Taiwan. For those travelling on or before 1 April 2020 via Hong Kong can now re-route via Japan. No refunds allowed. Applies to both revenue and redemption/Avios tickets.
Rebook any British Airways connecting service between London (LHR) and Tokyo (NRT/HND). Then rebook onto a Japan Airlines (JL) operated service from Tokyo (NRT/HND) and Taipei (TPE/TSA) or Kaohsiung (KHH)
Feb 13, 2020, 3:07 am
#649
Join Date: Dec 2007
Location: PEK and BOS
Programs: BA - Blue
Posts: 4,530
flew London to US today, hassle free process. We got asked the 14 day question at LHR check in, that was the only time China was mentioned.
US CBP official didn’t ask any travel history to China, in fact just the usual questions, what are you doing here, where do you live and who do you work for.... finger scans then on our way
hope this helps
US CBP official didn’t ask any travel history to China, in fact just the usual questions, what are you doing here, where do you live and who do you work for.... finger scans then on our way
hope this helps
Thanks, that's helpful to know...and glad all went smoothly for you..
tb
Feb 13, 2020, 3:10 am
#650
Join Date: Oct 2019
Location: Dublin
Programs: BA Silver
Posts: 52
I cancelled my Taiwan flight completely yesterday and was given a full refund. Rebooked to Seoul on Finnair instead. Maybe feel I should have waited for BA to sort out rerouting, but Taiwan seemed a bit of an unknown so I took the opportunity to change up my trip and skip it - I'll have to visit another time!
Feb 13, 2020, 3:40 am
#651
Join Date: Feb 2018
Location: UK
Programs: BAEC Silver
Posts: 153
HfP are reporting that BA have cancelled BA31/32 to Hong Kong until May.
https://www.headforpoints.com/2020/0...nches-newquay/
It's been zero'd out on EF but not cancelled.
I'm on BA31 in March and not received notification.
https://www.headforpoints.com/2020/0...nches-newquay/
It's been zero'd out on EF but not cancelled.
I'm on BA31 in March and not received notification.
In a not-very-surprising move, albeit one that has not been publicly announced yet, British Airways has cancelled the daily BA31/32 flights to and from Hong Kong.
The last departure was last night. It is timetabled to return on 1st May although that could easily move backwards or forwards before then.
The remaining service is an A380 with, I have been told, pitiful load factors in recent days. It is almost certain that passengers from BA31/32 will be moved across to this earlier flight.
The only thing that is surprising about this is that I would have expected both flights this weekend to be full with children returning for half term, although many schools have told children that they may not be readmitted without a quarantine period.
The last departure was last night. It is timetabled to return on 1st May although that could easily move backwards or forwards before then.
The remaining service is an A380 with, I have been told, pitiful load factors in recent days. It is almost certain that passengers from BA31/32 will be moved across to this earlier flight.
The only thing that is surprising about this is that I would have expected both flights this weekend to be full with children returning for half term, although many schools have told children that they may not be readmitted without a quarantine period.
Feb 13, 2020, 3:50 am
#652
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,804
Feb 13, 2020, 3:55 am
#653
Join Date: Feb 2018
Location: UK
Programs: BAEC Silver
Posts: 153
Are they swapping the A380 onto the BA27, BA31 is an A380 from 30th March and BA27 is 777.
Added to which I'll miss my connection if I'm on BA27, do we know the re-booking guidance.
Feb 13, 2020, 4:08 am
#654
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,804
If the joint loads go down then you're probably correct that it will move to another aircraft. HKG still has cargo loads to consider so maybe a 747 may show up some of the time.
Feb 13, 2020, 4:17 am
#655
Join Date: Jan 2006
Location: Taunton, UK
Programs: BA Silver, Marriott Silver
Posts: 1,158
Also, I'm actually booked SIN-HKG-LHR, for the extra TP, is there any chance they'd allow moving to a SIN-LHR direct flight, as it turns out I don't need the extra TP now?
Feb 13, 2020, 4:30 am
#656
Join Date: Nov 2017
Programs: CX DM, BA Gold
Posts: 135
Noticed that they've removed the "Hong Kong flight remained unaffected" line in the travel news.
Got a connection at HKG with CX on a separate ticket, which I would miss if moved to BA 27. Is BA likely to move me to CX?
Got a connection at HKG with CX on a separate ticket, which I would miss if moved to BA 27. Is BA likely to move me to CX?
Feb 13, 2020, 4:38 am
#657
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,804
Im in WT+ on BA32 on 28th March. Assuming I get moved to the later flight, I had seat reservations booked and paid for. As and when the change happens, do I need to re-pay on the new flight, and request refund on originals or can BA "transfer" the credit across?
Also, I'm actually booked SIN-HKG-LHR, for the extra TP, is there any chance they'd allow moving to a SIN-LHR direct flight, as it turns out I don't need the extra TP now?
Also, I'm actually booked SIN-HKG-LHR, for the extra TP, is there any chance they'd allow moving to a SIN-LHR direct flight, as it turns out I don't need the extra TP now?
No, not in advance, that's the sort of thing that happens on the day.
Feb 13, 2020, 4:53 am
#658
Join Date: Jan 2006
Location: Taunton, UK
Programs: BA Silver, Marriott Silver
Posts: 1,158
Feb 13, 2020, 5:03 am
#659
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Tonight (13 February) BA has cancelled BA31 (and the corresponding BA32 on 14 February).
Generally, availability on the BA31/BA32 rotations has been zeroed over the next few weeks, until 20 April outbound and 21 April inbound. (Remember that the corresponding BA32 is one day after the outbound BA31.) BA27/BA28 generally remain bookable.
Exceptions appear to be these:-
- On 18 February, when BA31 is the only flight to HKG, it is bookable. But BA32 HKG-LHR on 19 February is zeroed even though it's the only flight that day.
- On 10/11 March, when BA31/BA32 are the only flights to/from HKG, they're zeroed in both directions.
- On 17/18 March, BA31/BA32 are both bookable (they are the only flights to/from HKG).
- On 29 March, BA28 HKG-LHR is zeroed, whereas BA31 is bookable. This seems to be to reflect a plan to be operate BA31/BA28 as one out-of-pattern rotation because of the schedule change and aircraft allocation over that weekend.
- From the 29/30 March rotations, it continues to be BA31/BA32 that's zeroed, but this then means that it's the 380 that's affected rather than the 777.
But at least for the moment, it continues to be possible to book both flights to/from HKG over the last 10-ish days of April.
Feb 13, 2020, 5:35 am
#660
Join Date: Sep 2006
Posts: 139
Have an Avios booking for HKG-LHR in March combined with an outbound LHR to SIN - I thought I was going on a cruise between Singapore and Hong Kong so eventually I am hoping BA will be understanding. The cruise line have not decided what they are doing yet - what are the chances of persuading BA with Avios to return from a different destination assuming the ship still sails........