DeltaFlyingProf

I left some charging cable and an iPhone on a flight a few months ago. It took over a week before they turned up in LHR services' logging system. So I'd advise to give them more time.

Fontana

In my years if travelling, I have left my camera on a KLM flight to Lima (and yes I got it back But I had to go to someones house! I lost my passport on a BA flight (slipped out of my side pocket and went under the seat!) and on another occasion, left my jacket on a BA flight to OSL (got that back from Lost Property few days later).

Lessons learned : Before you leave the plane - always REMEMBER to double/triple check - All pockets around you, underneath your seat, around your seat (as things slip out of your pocket) and the overheard bins.

When we all board a plane, it comes our comfort zone for that duration and we put our stuff everywhere. At the end of the flight (like everyone else) you just wanna get off the plane (sleepy brain doesn't help & all the coffee/alcohol you've consumed) and this is where problems can occur.

Best of luck & hope you can get your stuff back.

binman

mattyw

simons1

Or just maybe on completion of the flight the role of the crew isn't to check for stuff that you have left behind?

Some people just have no luck with BA, whilst others have it all.

gilfiom

So basically you and your wife leave important items on the plane, yet it's somehow the crew's fault that they don't happen to see your left items or indeed jump to your attention.

Perhaps your attitude in this post is reflective of your attitude in real life, and people just don't want to go the extra mile to help you, and instead leave you to due process.

Globaliser

How long do you think you would have had to get your things back to wait if the cabin crew had executed the BA policy to the letter?

Agneisse

scubaccr

On the couple of times i found a 'lost' wallet on london transport (ie Buses), I never hand into driver, but keep to contact owner direct (or hand to police station if no possible)

Reason was , unsure whether still true, the eg bus driver I'd give lost wallet to, under LRT rules, gets to keep a percentage of wallets money , a policy which i strongly disagreed with.

No idea if that policy still exists or is more widespread

I've also lost a wallet some years ago, (gbp50 contents), police contacted me direct to offer to post if I'd authorise the station to deduct cost of postage.

Blueboys999

I can sympathise and would like to think that's true but having done similar things with the same outcome (not on BA incidentally) I see the odds of seeing your stuff again as pretty remote. My money is firmly on another passenger being responsible here.

xPositor

If the wallet had been left on a train, that would have been the lost property handling charge, as a minimum, where they go through items to determine their own "value" of said item, and then charge a percentage fee.

Chris1988

I once (very stupidly) left my entire cabin bag on an Iberia flight from MAD to LHR. I do so many overnight/day trips that I got into the habit of just having a rucksack and walked off blissfully unaware.

It was only when I got to immigration that I realised. I asked the BA team for some help, but they said that (due to the flight about to depart for its return leg) it was likely the bag would be flown back to Madrid and I would need to arrange for it to be delivered back to me. After much protesting, they eventually got ground staff out there and managed to get it back to me.

Fully acknowledge my own stupidity, but I was surprised that Iberia's SOP is to fly the bag back to Madrid without a passenger.

mikem004

BA cabin crew can't be blamed here.
There is usually an announcement on landing, asking passengers to check the seat back and area around them before leaving the aircraft.
It takes about two seconds. Unless you are on the phone and don't hear it, that is

dca100

As a data point, I am in the process of being reunited with an iPad Pro through the MissingX site. The item in question was left on a domestic flight to T5 last November.
I have to say that I've found the whole MissingX experience a struggle: I initially reported them item missing 24 hours after the loss. I didn't hear anything back (they say 'don't contact us, we'll contact you') until - somewhat bizarrely - Christmas Day when I received an email from them asking for serial number, description etc.

I sent these details to them immediately but heard nothing further. I presumed it was gone for good until I noticed this thread and randomly went back to check my case on the MissingX site. And there it was, showing as 'found'!
I had to call-in to claim, but they have confirmed they have the item and are sending it to me via courier free of charge courtesy of being a GCH.

So it pays to keep checking back in. The only downside = my justification for buying a new 12.9" iPad Pro has been shattered.

Kruisler

My own experience of lost n found at LHR has not been great but maybe not for the reasons you'd expect:
My daughter managed to once leave her Beats headphone at T5, only realising once inflight. We reported the loss to LHR and BA crew (just in case they could help) straight away, but heard nothing back. I wasn't expecting too fully aware that it was far more likely that some other passenger in T5 would have nabbed them.
The worrying bit though was that when we traveled through T5 again in the way back a couple of weeks later, we stopped at Lost N Found on eth eway out, on the off chance something had turned up. While our headphones weren't there, and despite the fact we'd reported the loss as a blue set of Beats headphones, we were offered our pick of 2 or 3 other pairs of Beats headphone, colors available being Gold, Black or White! So they were prepared to hand off items that didn't match what we reported missing. If we'd been dishonest we could have walked away with someone else's possession...