Blue Skye

MMB is not working when signed into my acct. I have 3 flights booked, but the BA site says it can't find them. Does this regularly happen? The suggestion to "add them" back to my account does not work. After trying several links, I was able to access my bookings, individually, but it is rather annoying to not have them showing in my account. Browser: Chrome on Macbook.

sunshinebob

Yes..
BA's legendary IT.
Probably be back soon.
If you log out and go to MMB , enter your surname and reference it will be there and allow you to exit the booking and look at your other bookings too.
Sometimes that dont work either..
The app is more robust..

Blue Skye

Thanks. Any other day when i don't need to do anything to a booking, it's there. I'm not sure the app will allow me change dates/flights on an award booking. Apparently from what I saw when I did get into my booking on the website, you have to call for changes.

PUCCI GALORE

I dont know if this has been mentioned but BA.com defaults to the country from where one is logging in. So far so good. However the United Kingdom is just translated and left back in the 'U's - so Reino Unido or Royaumme-Uni is not with the R's and you are left hunting for it. As for the languages, it defaults to the language of the country where you are. If you change the country and the language, it will change the country but persist in the foreign language. You have to do it again and then it resumes in English.

Most irritating

JAXBA

If it helps, you can edit the URL in your browser, and avoid having to select and reselect. The default UK English site is https://www.britishairways.com/travel/home/public/en_gb/

You can change the /en_gb/ to /en_fr/ or /en_es/ and have the English versions of the French/Spanish sites as required.

(This works on the Hotline site too, once you're logged in via BSAFE).

PUCCI GALORE

Thank you - I'd actually saved UK site on the bookmark in Firefox - but thank you. On the Iphone/Ipad I go directly to the site - but of course have to log out as it does not update the My Flights automatically.

FlyerGill

deleted - how do I delete this post?

FlyerGill

Is there an update on this problem. It happens every time and on every browser that I've tried.

Ipswich1984

tomdelay

Is anyone else having problems booking avios flights? I am just getting a blank screen before the results appear. I have tried deleting saved data/cookies etc to no avail. Same problem on the app.

TheSiloBlewUp

Sorry to bother the forum with probably a topic that is continually asked about on FT.

I see the recurring problem of no AA award availability on BA for Avios redemptions appears to have resurfaced frustratingly yet again, or at least for me anyway.

For example, on Monday this week, I was looking at MIA-DFW for a particular day in August and it was showing at least half a dozen direct flights with 7 seats available on all of them, for the usual 7.5k. I checked again on Tuesday and now there's absolutely nothing direct available except going via MCO, TPA etc. I was also looking as far out as March 2020 for the same routing and it looked like the whole schedule, some 8 flights or more, were available to choose from with maximum 7 seats availability showing. Now there's absolutely nothing direct available, except a few options via BNA, MCO, TPA etc.

I also noticed on AA.com yesterday that the mileage award amounts required for some of the direct MIA-DFW flights were all showing different, bizarre totals like 29.5k, 41k etc as opposed to just 12.5k for the usual Economy Saver award. I could have sworn when I checked this on Monday, it was 12.5k for the flights I was looking at, and then the following day, all the totals had been jacked up with these bizarre, face-ripping amounts. I suspect there is a connection here perhaps.

Thanks for any advice.

kethee

its not just you - I'm having the same problem. No AA saver flights available on BA.com, but is wide open on AA and all other oneworld partners. Im specifically looking at DFW-IAD in August. Ive tried flipping back and forth to other dates as some folks have suggested, but that didnt work for me. Im dreading calling BA since they have THE worst customer service plus Ill probably have to stay on hold for an hour...

T8191

BA having another one of ‘those days’. Trying to book a simple JER-LGW-MLA ...

* ba.com keeps hopping to a different screen, requiring repeated data input
* Repeated requests to Log In
* System locks up before payment screen.
* App follows a similar route, locking up at page 4 of 5.
... so after 15 minutes of trying, call Gold Line.
* Agent then spends 30 minutes fighting HIS system, before booking finally achieved.

Total time c. 45 minutes. What a FARCE!

Oh, and the familiar “Unable to show your bookings”, of course.

umustbjokim

I booked a flight on AMEX travel. BA website was showing my name as M First Last. Followed up with AMEX, as I did not want to be denied boarding for name not matching the FIrst M Last on ID. They reached out to BA who said issue is with their website display - but name is correct in system, so will not have any trouble at airport. Here's hoping.

steveholt

Have a question about using BA.com with ITA Powertools/BookWithMatrix. Not sure if this is the right thread. I'm able to transfer a standard itinerary from ITA to BA in a typical fare class, but if I use ITA to create a fare with a first class fare on the outbound (in J/A) and a business class fare (in I) on the return, even if it prices out in ITA, BA.com throws me an error. Is there a way to book mixed class fares on BA?