Jan 5, 2019, 2:20 am
Last edit by: Prospero
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
Aug 8, 2023, 10:16 am
#841
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,252
A new one for me. Anyone else seeing the same?
Error 403 - You don't have enough permissions to proceed further
Error 403 - Sie verfügen nicht über die erforderlichen Berechtigungen zum Fortfahren
Error 403 - Vos autorisations sont insuffisantes pour continuer
Error 403 - No tiene suficientes permisos para seguir adelante
Error 403 - Non disponi di autorizzazioni sufficienti per procedere ulteriormente
Error 403 - Não tem permissões suficientes para prosseguir
Error 403 - You don't have enough permissions to proceed further
Error 403 - Sie verfügen nicht über die erforderlichen Berechtigungen zum Fortfahren
Error 403 - Vos autorisations sont insuffisantes pour continuer
Error 403 - No tiene suficientes permisos para seguir adelante
Error 403 - Non disponi di autorizzazioni sufficienti per procedere ulteriormente
Error 403 - Não tem permissões suficientes para prosseguir
Aug 15, 2023, 8:25 am
#844
Join Date: May 2016
Location: London WC1
Programs: BAEC Gold
Posts: 437
Trying to search for Avios reward return flights, in a single browser tab, when I click on the return (inbound) flight I want, this message pops up forcing me to start again. Rinse and repeat.
Start again
Error
It looks like you're using multiple tabs in the same browser. Please use a single tab to continue.Start again
It looks like you're using multiple tabs in the same browser. Please use a single tab to continue.
Aug 15, 2023, 8:28 am
#845
Join Date: May 2016
Location: London WC1
Programs: BAEC Gold
Posts: 437
Sorry
There is currently no access to your account while we upgrade the system. We apologise for any inconvenience and thank you for your patience.
Aug 15, 2023, 9:06 am
#846
Join Date: Nov 2012
Location: Cambridgeshire
Programs: Varies
Posts: 1,298
eta, it only happens when I use "book with avios". If I search for cash fares it works fine.
eta, also happens if I try to update my "sign up for news and offers" preferences. But not when adding a new credit card to my account.
Last edited by ttama; Aug 15, 2023 at 10:50 am
Aug 15, 2023, 10:28 am
#847
Join Date: Feb 2016
Programs: BAEC Gold/ Skywards Gold/Hilton Diamond
Posts: 83
Aug 15, 2023, 11:05 am
#848
Join Date: Oct 2011
Location: London
Programs: BA EC Gold
Posts: 214
Seeing the same across Chrome, Safari (iPad) and mobile app (iPhone). Cannot check/book reward availability.
Edit to add that the error occurs regardless of private browsing mode, whether or not using a VPN and after closing all windows and tabs on all devices everywhere.
It’s a bug folks.
Edit to add that the error occurs regardless of private browsing mode, whether or not using a VPN and after closing all windows and tabs on all devices everywhere.
It’s a bug folks.
Last edited by dca100; Aug 15, 2023 at 11:17 am Reason: Additional details
Aug 15, 2023, 11:10 am
#849
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,159
I'm seeing this again (I posted about this last week)
A new one for me. Anyone else seeing the same?
Error 403 - You don't have enough permissions to proceed further
Error 403 - Sie verfügen nicht über die erforderlichen Berechtigungen zum Fortfahren
Error 403 - Vos autorisations sont insuffisantes pour continuer
Error 403 - No tiene suficientes permisos para seguir adelante
Error 403 - Non disponi di autorizzazioni sufficienti per procedere ulteriormente
Error 403 - Não tem permissões suficientes para prosseguir
Error 403 - You don't have enough permissions to proceed further
Error 403 - Sie verfügen nicht über die erforderlichen Berechtigungen zum Fortfahren
Error 403 - Vos autorisations sont insuffisantes pour continuer
Error 403 - No tiene suficientes permisos para seguir adelante
Error 403 - Non disponi di autorizzazioni sufficienti per procedere ulteriormente
Error 403 - Não tem permissões suficientes para prosseguir
Aug 15, 2023, 11:17 am
#850
Join Date: Nov 2012
Location: Cambridgeshire
Programs: Varies
Posts: 1,298
It's annoying - I'd seen something on SeatSpy that I'd wanted to investigate further (i.e. which of the three LHR-LAX flights had availability on that day) and by the time I'd faffed about clearing cookies/cache etc and trying the app it was no longer shown on SS. If I see something else come up I'll phone BA and risk a long wait and a charge for not booking online. Or would a screenshot be sufficient to prove the problem was at their end?
Aug 15, 2023, 11:19 am
#851
Join Date: Nov 2012
Location: Cambridgeshire
Programs: Varies
Posts: 1,298
Aug 15, 2023, 11:25 am
#852
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,159
Aug 15, 2023, 1:18 pm
#855
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,180
I know that I am late to the Wake but this is getting beyond a joke
This has been going on for weeks and I log out and log back in and that works sometimes - I use Edge rather than Firefox as BA. com seems to have issues with this. It is not the end of the world but it is so frustrating as it always seems to happen at check-in. I then have to check the locator on Tripit and go in the back door. I never seem to have this happen at Iberia although that is far from fault free.
Sorry, we're experiencing technical issues
If you have an upcoming booking, you'll still be able to access it from Manage My Booking.This has been going on for weeks and I log out and log back in and that works sometimes - I use Edge rather than Firefox as BA. com seems to have issues with this. It is not the end of the world but it is so frustrating as it always seems to happen at check-in. I then have to check the locator on Tripit and go in the back door. I never seem to have this happen at Iberia although that is far from fault free.