BA CPT-MAD/BCN return in F for £667 - Biltong (now dead)
Oct 19, 2018, 7:39 am
#151
Join Date: May 2004
Location: 7th planet on your right
Programs: BA[G], SQ[G], TK[G], DL[PM], EY[G], AF[S], IC[Amb], HH[G]
Posts: 1,641
I agree with not calling during the sale and waiting.
I just thought we'd have an answer a week on.
I'll reiterate I think it's naive to think BA aren't completely aware of this given it was on the front page of OMAAT. Calling isn't going to tell them anything they don't already know or prompt them to cancel tickets, whatever process that happens to review/cancel/honour is already well underway.
Can anyone explain the effect of calling the airline long after the fare has been pulled and advertised all over the internet?
I'll give it until next week and hope there's some news, but I've got to book positioning and accommodation at some point. My hotel has 'only 1 room available' for example.
I just thought we'd have an answer a week on.
I'll reiterate I think it's naive to think BA aren't completely aware of this given it was on the front page of OMAAT. Calling isn't going to tell them anything they don't already know or prompt them to cancel tickets, whatever process that happens to review/cancel/honour is already well underway.
Can anyone explain the effect of calling the airline long after the fare has been pulled and advertised all over the internet?
I'll give it until next week and hope there's some news, but I've got to book positioning and accommodation at some point. My hotel has 'only 1 room available' for example.
1) if BA has already taken a decision, your call won't change it
2) if BA has not, you won't have that decision through your call. Perhaps you'll see subsequent actions from BA or perhaps you won't see nothing at all
3) getting a response from a CS located somewhere in the world won't add any *real* value to you since you cannot evaluate the reliability of the answer
4) maybe BA has different priorities in the list and pushing an answer from them could cause more light over the matter.
5) somehow if I know i made an *incredible offer* (you understadc what I mean, don't you?) and I fear it was exagerate, maybe I'm still thinking what is the best approach.... and the more time it passes the better it is for you.
6) you ask us the "the effect of calling the airline".... the very same question is the one i'm gonna ask you: "for the God's sake, what effect do you expect to get?" sorry to disappoint you but there's no answer you can get from them which is 100% reliable.
7) I don't like your idea of giving deadline: it shows a huge amount of selfishness.... you are part of the community. And in a community we all work together. Givers Gain philosophy should be the right approach
8) selfishnessly, you speak about YOUR positioning, YOUR accomodation, YOUR priority, YOUR needs.... oh come on.... here I am, I already paid money, miles, day-off and a lot of effort and energy to get (currently) in position and I didn't call the airline to get guarantees. Because WE ARE A COMMUNITY.
9) you will have the answer well ahead of one week, but please avoid to consider yourself an expert in the matter at the point you know what is right to do. I'm member since almost 15 years and I consider myself just acquainted with this situation but the golden rule for me is "listen to those more expert than me".
Hope this can help you to approach the matter in a different way.
Cheers.
Last edited by paffendorf; Oct 19, 2018 at 7:42 am Reason: mispelling
Oct 19, 2018, 7:54 am
#152
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,926
When bookings from other mistake fares (which this clearly is) were cancelled some people had already flown, while others were offered to fly in economy when they turned up at the airport. It will not surprise me if these bookings are cancelled. IIRC when the error fares were pulled it has taken BA up to a couple of weeks on previous occasions to cancel the mistake bookings. I suppose how BA deals with this will all depend on how many chancers grabbed the fare.
Oct 19, 2018, 8:17 am
#153
Join Date: May 2003
Location: Slightly to the left of center
Posts: 3,475
The calls are not all recorded, Do you call to check every booking? I could completely understand if you have a PNR but no ticket but you have one and its confirmed, There is no reason to doubt it,
Also I have seen plenty evidence of posts on here from people saying " I Called the call centre and was told X" and it is meaningless and not contractually binding in any way, If people call up asking if it was correct as it looked too cheap and wanting to confirm its actually valid is going to cause IMHO red flags as it then gives them a reason to cancel them if people think they are a mistake.
Me typing all this is a waste of time as you are going to call them anyway just so they can read the same thing back to you
IMHO if people dont understand the risks please don't book
Also I have seen plenty evidence of posts on here from people saying " I Called the call centre and was told X" and it is meaningless and not contractually binding in any way, If people call up asking if it was correct as it looked too cheap and wanting to confirm its actually valid is going to cause IMHO red flags as it then gives them a reason to cancel them if people think they are a mistake.
Me typing all this is a waste of time as you are going to call them anyway just so they can read the same thing back to you
IMHO if people dont understand the risks please don't book
But I do agree with others, though less militantly.
No value in calling. A answer you want to hear is actually false hope since it may not be creditable. An answer you don't want to hear will give you more worry.
Let it roll.
Or as my mum would say, "suck it up buttercup." =)
Oct 19, 2018, 11:14 am
#154
Suspended
Join Date: Jul 2013
Posts: 266
i'll give you a bunch of reasons:
1) if BA has already taken a decision, your call won't change it
2) if BA has not, you won't have that decision through your call. Perhaps you'll see subsequent actions from BA or perhaps you won't see nothing at all
3) getting a response from a CS located somewhere in the world won't add any *real* value to you since you cannot evaluate the reliability of the answer
4) maybe BA has different priorities in the list and pushing an answer from them could cause more light over the matter.
5) somehow if I know i made an *incredible offer* (you understadc what I mean, don't you?) and I fear it was exagerate, maybe I'm still thinking what is the best approach.... and the more time it passes the better it is for you.
6) you ask us the "the effect of calling the airline".... the very same question is the one i'm gonna ask you: "for the God's sake, what effect do you expect to get?" sorry to disappoint you but there's no answer you can get from them which is 100% reliable.
7) I don't like your idea of giving deadline: it shows a huge amount of selfishness.... you are part of the community. And in a community we all work together. Givers Gain philosophy should be the right approach
8) selfishnessly, you speak about YOUR positioning, YOUR accomodation, YOUR priority, YOUR needs.... oh come on.... here I am, I already paid money, miles, day-off and a lot of effort and energy to get (currently) in position and I didn't call the airline to get guarantees. Because WE ARE A COMMUNITY.
9) you will have the answer well ahead of one week, but please avoid to consider yourself an expert in the matter at the point you know what is right to do. I'm member since almost 15 years and I consider myself just acquainted with this situation but the golden rule for me is "listen to those more expert than me".
Hope this can help you to approach the matter in a different way.
Cheers.
1) if BA has already taken a decision, your call won't change it
2) if BA has not, you won't have that decision through your call. Perhaps you'll see subsequent actions from BA or perhaps you won't see nothing at all
3) getting a response from a CS located somewhere in the world won't add any *real* value to you since you cannot evaluate the reliability of the answer
4) maybe BA has different priorities in the list and pushing an answer from them could cause more light over the matter.
5) somehow if I know i made an *incredible offer* (you understadc what I mean, don't you?) and I fear it was exagerate, maybe I'm still thinking what is the best approach.... and the more time it passes the better it is for you.
6) you ask us the "the effect of calling the airline".... the very same question is the one i'm gonna ask you: "for the God's sake, what effect do you expect to get?" sorry to disappoint you but there's no answer you can get from them which is 100% reliable.
7) I don't like your idea of giving deadline: it shows a huge amount of selfishness.... you are part of the community. And in a community we all work together. Givers Gain philosophy should be the right approach
8) selfishnessly, you speak about YOUR positioning, YOUR accomodation, YOUR priority, YOUR needs.... oh come on.... here I am, I already paid money, miles, day-off and a lot of effort and energy to get (currently) in position and I didn't call the airline to get guarantees. Because WE ARE A COMMUNITY.
9) you will have the answer well ahead of one week, but please avoid to consider yourself an expert in the matter at the point you know what is right to do. I'm member since almost 15 years and I consider myself just acquainted with this situation but the golden rule for me is "listen to those more expert than me".
Hope this can help you to approach the matter in a different way.
Cheers.
Oct 19, 2018, 11:15 am
#155
Suspended
Join Date: Jul 2013
Posts: 266
When bookings from other mistake fares (which this clearly is) were cancelled some people had already flown, while others were offered to fly in economy when they turned up at the airport. It will not surprise me if these bookings are cancelled. IIRC when the error fares were pulled it has taken BA up to a couple of weeks on previous occasions to cancel the mistake bookings. I suppose how BA deals with this will all depend on how many chancers grabbed the fare.
Oct 19, 2018, 11:57 am
#156
Join Date: May 2004
Location: 7th planet on your right
Programs: BA[G], SQ[G], TK[G], DL[PM], EY[G], AF[S], IC[Amb], HH[G]
Posts: 1,641
Oct 19, 2018, 12:08 pm
#158
Join Date: Mar 2016
Location: Glasgow, UK
Programs: Seigneur des Tarifs Utils First Class Mucci with Honours :) - BA GGL / CCR
Posts: 1,551
Oct 19, 2018, 12:20 pm
#159
Join Date: Aug 2011
Posts: 509
Oct 20, 2018, 3:43 am
#160
Join Date: Apr 2005
Location: BKK, SFO
Programs: Star Gold, Hyatt Globalist, HH Diamond, Marriott Titanium, EY Silver
Posts: 185
Unfortunately, this has happened. Swiss downgraded pax on a first class "mistake fare" originating out of RGN for those of us arriving LHR, transiting in ZRH for flights to YUL. Upon check-in we were given the choice of flying economy or not at all. It was ticketed in F and the last-minute downgrade was done without any advance warning.
Last edited by UAuhoh; Oct 20, 2018 at 3:45 am Reason: Added missing words
Oct 20, 2018, 5:14 am
#161
Join Date: Mar 2016
Location: Glasgow, UK
Programs: Seigneur des Tarifs Utils First Class Mucci with Honours :) - BA GGL / CCR
Posts: 1,551
Unfortunately, this has happened. Swiss downgraded pax on a first class "mistake fare" originating out of RGN for those of us arriving LHR, transiting in ZRH for flights to YUL. Upon check-in we were given the choice of flying economy or not at all. It was ticketed in F and the last-minute downgrade was done without any advance warning.
First few are travelling today.
Oct 20, 2018, 5:24 am
#162
Join Date: Sep 2014
Location: Cumbria
Programs: BAEC GGL/CCR, Hilton Diamond, Starbucks Gold
Posts: 4,510
As for the second point - there may have been others before now / we just don’t know about them.
Oct 20, 2018, 6:02 am
#163
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,926
EC261 isn't a big concern, the downgrade amount is very little - 75% of not a lot is a very small amount indeed when compared to what the actual fare should be.
Oct 20, 2018, 7:45 am
#165
Join Date: Mar 2016
Location: Glasgow, UK
Programs: Seigneur des Tarifs Utils First Class Mucci with Honours :) - BA GGL / CCR
Posts: 1,551
understood, I know of someone flying it today, Me I will just sit back and wait, No rush :-)