Involuntary denial of boarding, please help
#331
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I think you're right, if I remember correctly some are required to 'guard' a particular door and are not permitted to leave that position during boarding. Although I think there is usually at least one 'floating around', it might not be possible to have two people involved?
#332
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#333
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#334
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Just a general comment but this thread seems to have sidetracked into hypothetical scenarios and I added my comment to try and lighten the mood. I will, like many no doubt, be interested to hear what the final outcome may be.
#335
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Those overhead bins have a weight limit. The fact that BA have basically given up on enforceing a weight limit (by having the ridiculous 23k limit) means that they're also fine with overhead bin loads that far exceed weight limits (which are not the airline's limit, but the manufacturers). I call that lax.
#336
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Many carriers have dropped their published weight limitations for OH bins of roughly the same construction. It's an outmoded concern and now largely a revnue generator by forcing extra checked bags rather than a safety issue.
#337
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Those overhead bins have a weight limit. The fact that BA have basically given up on enforceing a weight limit (by having the ridiculous 23k limit) means that they're also fine with overhead bin loads that far exceed weight limits (which are not the airline's limit, but the manufacturers). I call that lax.
I had a number of things dropped on my head by others, although thankfully they were mostly very light items and one time when I had something heavy dropped on me it hit the seat back before it hit my head as I'm quite short.
I'd prefer a more sensible limit of 14 kg or thereabouts and also having the exit row minimum age to be raised to 18 but then, what I want is not always what they'd do.
Besides, we're talking about assistance offered on board to passengers who are unable to put their bags in the overhead locker, not a policy discussions on hand luggage weight limit, aren't we?
#338
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And quite what it all has to do with the OP's predicament is anyone's guess.
#339
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It's one thing if the cabin baggage limit is 7 kg like it is on some airlines, but it is quite another when the limit is as much as 23 kg and if the airline created an (even unwritten/unspoken) expectation that cabin crew members will help if one brings on board a bag that is too heavy to lift in the absence of any disability or other issues that would prevent you from handling your own bag.
Hence the clear requirement that you must be able to lift your bags into the overhead locker by yourself which seems sensible.
Hence the clear requirement that you must be able to lift your bags into the overhead locker by yourself which seems sensible.
For disabled passengers,I would OTOH expect cabin crew to assist those who are unable to lift their baggage, as long as the baggage remains within the cabin baggage allowance.
#340
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#342
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When you reach the aircraft, our cabin crew can help you:
find your seat and familiarise you with the seat and surrounding area
store and retrieve your hand baggage
move between your seat and the washroom
open any packaging of your on-board meal, identify your food and layout on the tray
find your seat and familiarise you with the seat and surrounding area
store and retrieve your hand baggage
move between your seat and the washroom
open any packaging of your on-board meal, identify your food and layout on the tray
The OP mentioned cabin crew assisting with on-board stowage of hand luggage part-way through the thread, and there is a general theme of assistance for passengers with disability.
Last edited by LTN Phobia; May 5, 2018 at 10:27 am
#343
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I have seen many foreign carriers FAs ready to put or assist with carry ons in the overhead bin. On the other hand have seen FA arguing that it was not her job.....
#344
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I see it terribly unnecessary for cc to help put a 7kg luggage up there.
1 pc of sub 2kg for someone in need, perhaps.
1 pc of sub 2kg for someone in need, perhaps.
But any more than that it shouldnt be the cc’s job. One can put it under the seat, send it in the cargo hold, or make it lighter.
#345
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We are talking about FAs putting t up for someone with a disability not for a DYKWIA who can't be arsed to lift it himself. sometimes medical equipment can be quite heavy.