chistery

Blumie

Not surprisingly JFK is a total mess tonight (Friday night). Flights are getting out, but all are delayed by several hours. I’m on 182, which was scheduled to depart almost two hours ago. They can’t even estimate a departure time at this point. Inbound aircraft has been waiting for a gate for some time.

Clearky im going to miss my AUH connection. Will BA accommodate me on EY, or am I going to be stuck at LHR overnight?

pomkiwi

I would think it unlikely that BA will move you to EY unless they have major problems on the LHR-AUH flights.

dewsburyborn

Thanks for the input.

The AA MAN-PHL did go Friday but anticipating carnage in PHL with my MCO onward flight, the excellent MAN AA desk lady rebooked us on to the direct VS 75 MAN-MCO flight - a 747 which left half-empty, despite also picking up some of the cancelled VS MAN-JFK folks. I don;t know how full the earlier VS73 MAN-MCO was, but AA were clearly doing what they could to help out.

Interestingly, my flight was booked on a 125 ticket using BA 1600 MAN-PHL and BA 6871 PHL-MCO numbers; as an aside, any ideas as to whether I'll be getting any BA avios and TPs ? not a big deal really, just wondering - I'm very happy to be lying here at Ormond Beach FL watching the sunrise instead of being stranded higher up the east coast !

KARFA

You won't get any TPs and avios flying on VS, but you should be able to apply to BA for original routing credit to give you the TPs and avios you should have got on your originally booked flights. See the ORC guide for some more information https://www.flyertalk.com/forum/brit...r-s-guide.html

sammyg901

not sure what class you are flying - but have you just priced it up to rebook yourself ? At this time of year there could be little or no difference

oxtailsoup

Koru Flyer

Was on 176 on Friday night which was a total mess due to
- 2 hour delay leaving LHR of the 115 which became 176
- stuck out there for two hours without a gate. That was reported in the lounge but flightaware has it at the gate at 19.09
- some major issue with a piece of artwork that needed to be loaded
- some unexplained gate issue which had us sitting in the gate for an hour or so

ended up leaving around 1am

the curious one, was speaking to the captain - who come down for a chat and later the CSD, was that. They decided to board early and against jfk advice as they looked around the airport and saw no food, and people sitting on floors and all looking exhausted. As the CSD said at least we would give people a seat, and if need be would feed them on the plane. Apparently, it was very close to being called off.

So connection to ARN was missed and ended up flying to ARn via OSL and then a fun flight on Ethiopian from OSL to ARN getting in at around 20.00. All other ARN flights were full.

So so what are the chances of EU261. Weather conditions were fine but cold. And all other flights managed to get off without such a delay. The crux I guess being the delay of 113 that is paired with 176. And whether a lack of gates is seen as weather. (And should add we were supposed to fly on Thursday and sat around jfk in the lounge for a few hours).

Ideas?

KF

corporate-wage-slave

I would say Right to Care only, not Article 7. Firstly the context is a fairly tough set of weather conditions in New York recently and that I guess it's the Port Authority which didn't get the gates lined up rather than the airline. There may be other points of view to this, but I'd be amazed if BA rolled over and offered Article 7, so this question is academic unless you are minded to put a lot of time into it. At least you are home and I'd like to thank you for the "colour pieces" which give some insight as to what it was like over there.

Koru Flyer

Thanks. We will see how it whirls. It is a good example of why having travel insurance in your pocket is good. Even if the airline is bound from duty of care, it takes away the concern.

I was was very impressed with the BA CSD on 176 who despite everything, managed during the flight to get us rebooked to ARN and met at the gate with new BPs to ARN, and offered a choice of direct with BA the next day inc hotel, or same day with BA and Ethiapian on a 787. Given the below, and our exhausted state we took the later.

To to put some more “colour” to it. The JFK sector was matched to an ex-EU ARN-SYD on QR. So two ex-EU (which is fair as I am based ex-eu) :-) But due to circumstances out of my control, two separate PNRs. :-O (yes was always risky and winter time where fortune favours the brave, or....)

luckily i I had the forethought to pay the extra couple of hundred KR for a flexible QR fare, as two separate tickets, one JFK snow storm and a very tough exercise of trying to match the BA invol rebooking with a QR rebooking. With a curious $2.78 rebooking fee from QR, which I guess was currency fluctuation on taxes. Funny thing was, due to my tiredness on a Thursday night after being at JFK and back again (finding a hotel for family of four etc etc), I rebooked the QR flight on the wrong day (+1) which due to the BA176 additional delay turned out to be the right day. :-)

I do feel sorry for Ethiapian, who BA rebooked us on from OSL-ARN (very impressed btw), but who have the responsibility of delivering our six bags to SYD.

KF
p.s. Why on Earth we were Mixing JFK with SYD is a long story of Xmas, American wife with family in USA Midwest, and temporarily having no house (relocation) combined with a comped hotel stay in nyc.

SpeedbirdLHR

ScruttonStreet

A data point for those who ever want to compare BA with Norwegian. A colleague has now spent five days waiting to be flown home from New York by Norwegian after they cancelled his flight because of the storm. Five days and, I think, five different JFK airport hotels.

rossmacd

Why on earth would someone wait 5 days?

There are many flights with seats available from NYC-Europe over the past few days. You can usually jump on a service with a seat available with 24 hours notice for ~£580 with EI EWR-LGW.

Unless, of course, your colleague wanted to enjoy New York on DY's account

Andriyko

But is not it the airline's responsibility to get the passenger home? Not everyone is fortunate to have the means to buy a last minute ticket, especially if there is zero chance to recover the money from the airline.

msm2000uk

And yet a friend of mine, on BA, was told she would have to wait 4 days before flying back...so not a major difference between BA and DY in terms of first level information.

Only when I spoke to her, and gave her a few options which BA might accept, did the airline relent and re-route her.

However, the average traveller, would not necessarily think that way, and would likely accept the initial information provided.

M