young children given seats away from parents
#17
FlyerTalk Evangelist
Join Date: May 2014
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Why on earth should OP fork out £600+ for seat choices (and he's not demanding all four pax together) when he does have an entitlement from BA to seat a child next to an adult. He is correct to expect & presume
#18
Join Date: Aug 2012
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#19
Join Date: Jul 2005
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BA's own published policies should ensure that at least each child should be with one parent. They don't guarantee that everyone will sit together, but each child should be with one parent, as KARFA said earlier. So that's probably why the OP didn't pay.
#20
Original Poster
Join Date: Jun 2012
Posts: 141
I do not EXPECT to sit with anyone, however would feel it rather unkind for someone paying £2k+ to have to babysit my children for a 10 hour flight- actually I may rather enjoy it.
Sometimes in life you can make situations work to your advantage- and this is one of them which will have saved me circa £400.
#21
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There isn't a law involved here.
There is CAA guidance but that is all it is - guidance. Guidance isn't the same as the law. If it was an actual regulation then it would be the law. But it's not a regulation either.
The issue here is BAs own policies (again not law) and what they say.
And they say essentially the same as the CAA. Children <12 should be next to an adult and 'next' to includes the row in front or behind and across the aisle.That recognises the practicalities of cabin layouts.
OP is entitled to rely on BAs own policies.
The biggest issue here is that a BA phone agent not knowing BAs policy in this area and giving the wrong advice that the OP should pay. If I was the OP then I would rightly be annoyed by that.
There is CAA guidance but that is all it is - guidance. Guidance isn't the same as the law. If it was an actual regulation then it would be the law. But it's not a regulation either.
The issue here is BAs own policies (again not law) and what they say.
And they say essentially the same as the CAA. Children <12 should be next to an adult and 'next' to includes the row in front or behind and across the aisle.That recognises the practicalities of cabin layouts.
OP is entitled to rely on BAs own policies.
The biggest issue here is that a BA phone agent not knowing BAs policy in this area and giving the wrong advice that the OP should pay. If I was the OP then I would rightly be annoyed by that.
#22
Original Poster
Join Date: Jun 2012
Posts: 141
The biggest issue here is that a BA phone agent not knowing BAs policy in this area and giving the wrong advice that the OP should pay. If I was the OP then I would rightly be annoyed by that.[/QUOTE]
actually starting to look forward to the free childcare from my children's seat neighbour.
actually starting to look forward to the free childcare from my children's seat neighbour.
#23
Join Date: Feb 2007
Location: London, UK
Programs: BA Gold, Hilton Diamond, IHG Spire
Posts: 1,242
There will be a solution and you will sit next to your child. If it's not fixed you can go to the airport and they will fix it.
In my example I had a CE ticket and later I decided to have my daughter with me. (4 years old) I had to phone to buy her ticket and I was promised that she will sit next to me and it will be sorted as I couldn't do it online. The outbound was fixed but the return not. I was directed to the ticketing counter where a very helpful agent fixed the whole booking.
So probably you just need to go to the ticket desk and they should fix the whole booking (return too) so you don't need to worry for the whole holiday.
In my example I had a CE ticket and later I decided to have my daughter with me. (4 years old) I had to phone to buy her ticket and I was promised that she will sit next to me and it will be sorted as I couldn't do it online. The outbound was fixed but the return not. I was directed to the ticketing counter where a very helpful agent fixed the whole booking.
So probably you just need to go to the ticket desk and they should fix the whole booking (return too) so you don't need to worry for the whole holiday.
#24
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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From the seat map published, that is the First cabin, so a 4 class 777 used as on a 3 class flight. However if it is BA2167 on 9 December then at the moment that front row is still showing as blocked rather than allocated to someone. Now this could be OK, there is a scenario where this fits in, but I'm wondering if the seating has changed on your side of MMB - it kind of suggests that it has not.
#25
Suspended
Join Date: Jun 2017
Programs: BAEC
Posts: 325
Paying for seat selection feel a little Easy Jet and totally unnecessary when BA have a policy...... I would be interested to know how many leisure flyers actually pay for seat selection.
My wife tweeted BA. Got an instant call back and was told they will arrange. They have the first 4 rows blocked for situations like this. Is that F? Used as overflow if oversold and operated as J cabin?
My wife tweeted BA. Got an instant call back and was told they will arrange. They have the first 4 rows blocked for situations like this. Is that F? Used as overflow if oversold and operated as J cabin?
#26
Join Date: Nov 2009
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#27
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Posts: 50,262
BA has not remotely done the slightest thing in contravention of either guidance or policy. Yet.
This will get sorted at the gate when staff can figure out the requirements of other passengers (other children, disabled, and so on) and utilize seats which may become free due to no shows and the like.
Maybe the family will get lucky and wind up in good seats together. Perhaps it will be some hodge-podge which does seat each kid next to an adult. "Next to" should certainly include across an aisle.
This will get sorted at the gate when staff can figure out the requirements of other passengers (other children, disabled, and so on) and utilize seats which may become free due to no shows and the like.
Maybe the family will get lucky and wind up in good seats together. Perhaps it will be some hodge-podge which does seat each kid next to an adult. "Next to" should certainly include across an aisle.
#28
Join Date: Apr 2017
Programs: AA, DL, Avis, Enterprise, National, IHG, HH, SPG/MR
Posts: 1,852
I see a number of posts stating BA has a policy about seating children adjacent to a parent... I don't see this anywhere in the CoC... Where are people getting this from?
#29
Join Date: May 2013
Posts: 6,349
Traveling LGW- TPA on Saturday with wife and 2 children ages 5 and 3 in J. DId not pay to reserve seats.
We have been given 4 random seats in the cabin. Wife called up to confirm 1x child will be with each adult and was told not the case as we had not paid for seat selection.
Have BA gone mad??? I presume by law they have to sit each child with an adult?
If not I wish the stranger who gets my 3yo good luck and enjoy your flight.....
We have been given 4 random seats in the cabin. Wife called up to confirm 1x child will be with each adult and was told not the case as we had not paid for seat selection.
Have BA gone mad??? I presume by law they have to sit each child with an adult?
If not I wish the stranger who gets my 3yo good luck and enjoy your flight.....
In the event of difficulties, a suggestion of wishing to offload just as they are preparing to close doors will focus minds.
#30
Join Date: Mar 2014
Location: London, UK
Programs: BAEC
Posts: 2,286
[QUOTE=wantmymoneyback;29132702]
Hmmm that kinda is what he is saying though?
Your friend sounds like a bit of an arse. If I happened to be sitting in a preferred window seat I'd suggest that the child and parent move elsewhere to less desirable seats if they couldn't be bothered to pay to sit together.
Your friend sounds like a bit of an arse. If I happened to be sitting in a preferred window seat I'd suggest that the child and parent move elsewhere to less desirable seats if they couldn't be bothered to pay to sit together.