rossmacd

For the ex-CH flights, it is BSL with the highest likelihood of TS working, with GVA being the least likely. That of course puts ZRH in the middle

KeaneJohn

I had CE in Manchester, we had an extended ground delay (thought then would have been a good idea to take drinks/food orders) . Club 5 rows but only 8people there including family of mother and 2kids I’d say in the 6-10 yo category. Kids didn’t know what they wanted to eat or drink, crew and mother faffed, crew said they would come back. Was served chicken salad and cold drinks at 10 mins to landing and crew wanted to take away tray literally as I was eating desert.

Fitch

Except when it doesn't...

QR checked me in for a BA flight about 36 hours ahead of departure, so I'm pretty sure my Seq was a low value.

There were 3 of us crammed into row 11 (exit). In front of us, 10E was unoccupied...

mcgahat

While I get the service issues mentioned, particularly the response from the FA about what was on offer......I feel for FA's that have to service short flights like this.

deadinabsentia

Cathay Dragon manages a full hot meal service with drinks in ALL classes on :50 sectors to XMN or KHH. No excuse BA not to serve J cabin. Just lazy apathetic crew.

tom tulpe

And LH manages a cold tray service with warm bread rolls and two rounds of drinks in C on FRA-LUX (usually between 17 and 25 minutes from take-off to landing. But that means that the trays are handed out about 10 seconds after the chime.

allturnleft

I thought BA introducing a CE on domestic flights was a great move last year
I have yet to try it
Comments on here regarding the quality of catering and service seem to imply the whole thing is a little underwhelming
Do others have more positive experiences ?

corporate-wage-slave

Well I'm happy with it, as you may possibly expect. It gives me a much better chance of getting row 1 now, the fares can be quite reasonable (sub £100 in many cases, single sector), easy Same Day Change, the TPs get me the GUFs nice and early in my membership year, higher levels of personal attention than on the old system (4 cups of tea is not impossible), and less difficulties getting overhead luggage space. The catering isn't amazing but for 45 minutes from NCL to LHR one has to be realistic, but usually the hot breakfast works nicely. Though it doesn't affect me, I guess others will like the lounge access (so available via Avios bookings for the first time), Fast Track and the extra baggage allowance. Plus the occasional Jag to T3.

T8191

We have some fairly regular experience of short CE sectors ... I think our speed record for JER-LGW is <40 minutes. Only once have we seen a serious CE service failure. There is no doubt that the CC, and especially the SCCM, need to have their plan well and truly briefed before departure, and then move with the speed of a well lubricated otter to get things done. Going back to the Galley constantly is a recipe for disaster, as our recent MLA TR describes.

S_W_S

This is exactly what they did on a recently LHR-LBA with 4 rows of Club and a flight time of 00:41. Service was great and there was even time for a few drink top ups.

HIDDY

I suppose the only thing that can excuse a late service would be the threat of turbulence. As you don't mention it we have to assume they cocked something up which on a short flight is always going to cause trouble.

florens

There was no turbulence until the end of the flight when approaching LHR. The seat belt sign wasn't on either while cruising.

Dan72

Really? On CX they have cut back on short sectors. In Y to MNL (2 hours) it's a bagged snack with a bottle of water. Other drinks on request. Perhaps KA need to because of the competition to China.

In my experience most airlines are cutting back.

Tobias-UK

I really like the domestic Club Europe, it gets a big thumbs up for me. My most regular route is MAN and that flight can be under 30 minutes! On every flight I’ve taken service was completed, I find the catering just right (except afternoon tea).

HIDDY

Guess we'll never know what caused it.