Baxterstorey contract renewal?
Oct 10, 2017, 9:09 am
#1
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Original Poster
Join Date: Mar 2014
Programs: Regarded as total and utter snob amongst the BAEC community.
Posts: 971
Baxterstorey contract renewal?
From my recollection, BS had 5 year contract to serve BA's UK operations which must be drawing to an end now and with the only highlight was them scoring a shocking 2/5 in its first Food Standards Agency report. Any news if the existing contract will be extended?
Oct 10, 2017, 9:16 am
#2
Join Date: Oct 2010
Location: Staffordshire
Programs: BA Gold, IHG Platinum Amb
Posts: 150
I dont know about their contract renewal. But today I did feel a bit of a glutton eating a full English breakfast, then later Chicken Tika Masala, then a bit later the Penne Pasta and then some finger sandwiches. All tasted okay to me, but I did have seven hours in the First lounge at T5. Actually I still have an hour to go, maybe one more tasting trip.......
Brian
Brian
Oct 10, 2017, 9:21 am
#3
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Join Date: Jul 2007
Posts: 4,477
I dont know about their contract renewal. But today I did feel a bit of a glutton eating a full English breakfast, then later Chicken Tika Masala, then a bit later the Penne Pasta and then some finger sandwiches. All tasted okay to me, but I did have seven hours in the First lounge at T5. Actually I still have an hour to go, maybe one more tasting trip.......
Brian
Brian
Oct 10, 2017, 9:41 am
#5
Join Date: Oct 2009
Location: Ottawa, Canada
Programs: BA Silver - hard drop from GGL :( SPG Gold, Hilton Diamond, AC E50k
Posts: 567
I dont know about their contract renewal. But today I did feel a bit of a glutton eating a full English breakfast, then later Chicken Tika Masala, then a bit later the Penne Pasta and then some finger sandwiches. All tasted okay to me, but I did have seven hours in the First lounge at T5. Actually I still have an hour to go, maybe one more tasting trip.......
Brian
Brian
Oct 10, 2017, 10:19 am
#6
Join Date: Apr 2009
Location: Vienna
Programs: BAEC Gold, TK E+, LH Sen, Accor Plat, Base level: AF, AS, DL, Hilton, IHG
Posts: 194
Whilst I am right with you on the general high-quality of DO&CO, they run the 3rd-party lounges at VIE, of which I am a frequent visitor, and over the few years I have been going, the quality of the hot food (albeit is only a limited selection) has deteriorated significantly of late. The evening hot dish used to something like Moroccan-style chicken or chicken in paprika sauce. These days it is generally mushy pasta with a tomato sauce or chunks of carrot and courgette masquerading as teriyaki vegetables.
I suspect a lot of it is what the contract will specify and pay for, so DO&CO under BA's cost-consciousness may not be that much of an improvement.
Shuttle
I suspect a lot of it is what the contract will specify and pay for, so DO&CO under BA's cost-consciousness may not be that much of an improvement.
Shuttle
Oct 10, 2017, 10:27 am
#7
Join Date: Jan 2016
Location: EDI
Programs: BAEC
Posts: 466
You'll find that it isn't just the supplier that matters but also the budget. I'm currently working on site with a client who uses the same caterer as my company, but the difference is quality is huge. All about how much £££ can be allocated to it... but we know what that means with BA these days.
Oct 10, 2017, 10:45 am
#8
Join Date: Oct 2010
Location: Staffordshire
Programs: BA Gold, IHG Platinum Amb
Posts: 150
Bri
Oct 10, 2017, 10:47 am
#9
Join Date: Oct 2010
Location: Staffordshire
Programs: BA Gold, IHG Platinum Amb
Posts: 150
Oct 10, 2017, 11:02 am
#11
Join Date: May 2013
Posts: 6,349
You'll find that it isn't just the supplier that matters but also the budget. I'm currently working on site with a client who uses the same caterer as my company, but the difference is quality is huge. All about how much £££ can be allocated to it... but we know what that means with BA these days.
Oct 10, 2017, 11:29 am
#13
Join Date: Feb 2006
Location: London
Programs: BAEC
Posts: 2,644
I would suggest you leave the airport! 1 hour in the GF is fine, 2 hours ok, 3 hours mmmm, more than 4 hours? Get out!
Oct 10, 2017, 11:39 am
#15
Join Date: Jan 2010
Posts: 7,464
I would suggest that you get out of the airport and enjoy London.