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FAQ : Status of on-board WiFi rollout on BA aircraft

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Old Oct 1, 2017, 1:57 am
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Last edit by: sigma421
Onboard WiFi has been introduced to BA's fleet and is being marketed as Highlife Connect. This thread is to track the rollout. See https://www.britishairways.com/en-gb.../wifi-on-board for BA's FAQ on the system.



Long-haul aircraft with WiFi fitted

A350-1000 - All fitted (12 aircraft).

A380 - All fitted (12 aircraft)

777-200ER - All fitted (43 aircraft)

777-300ER - All fitted (16 aircraft)

787-8 - 0/12 aircraft

787-9 - 14/18 aircraft

G-ZBKA, G-ZBKB, G-ZBKC, G-ZBKD, G-ZBKG, G-ZBKH, G-ZBKI, G-ZBKJ, G-ZBKK, G-ZBKL, G-ZBKM, G-ZBKN, G-ZBKO, G-ZBKP

787-10 - All fitted (2 aircraft).


BA are currently trialling free WiFi in first class cabins. For those in other cabins the current cost on all long-haul aircraft is:
  • 1 hour: £7.99
  • 4 hours: £17.99
  • Full flight: up to £23.99 depending on route

Note that prices and services offered are subject to change.
Long-haul aircraft still to be fitted with WiFi

787-8 - G-ZBJA/B/C/D/E/F/G/H/I/J/K/M

787-9 - G-ZBKE/F/R/S
Short-haul and mid-haul aircraft known to have WiFi fitted and enabled

The majority of aircraft have wi-fi equipment fitted with the exception of those expected to retire within the next few years. Wi-fi equipment is installed after delivery and the rate at which this happens appears to have slowed down post-COVID.
A319 - 12/29 Aircraft

G-EUOA
G-EUPL/M/N/O/P/R/S/T/U/Y/Z

A320 - 61/67 Aircraft

G-EUUA/B/C/E/F/G/H/I/J/K/L/M/N/O/P/R/T/U/V/W/X/Y/Z
G-EUYA/B/D/E/G/H/I/J/K/L/M/N/O/P/R/S/T/U/V/W/X
G-GATH/J/K/M/N/P/R/S/U
G-MEDK
G-MIDO/S/T/X/Y
G-TTOB/E

A320neo - 17/20 Aircraft

G-TTNA/B/C/D/E/F/G/H/I/J/K/L/M/N/O/P/Q/R

Wi-fi installation has not yet occurred for aircraft delivered from October 2022 onwards.

A321 - 15/18 Aircraft

G-EUXC/D/E/F/G/H/I/J/K/L/M
G-MEDL/M/N

A321neo - All fitted (10 aircraft)

The price of WiFi on short-haul flights varies according to the length of the route. The following prices are known:

Messaging - £1.99 or £2.99 depending on flight distance.

Browse & Stream (one hour) - £4.99

Browse & Stream (whole flight)
£4.99 (MAN / NCL)
£6.99 (ARN / HAM)
£7.99 (KRK / LIS / MAS / PMI)
£8.99 (AGP)
£9.99 (LED / SOF)
£11.99 (LCA)



Short-haul aircraft not planned to receive WiFi due to retirement

A319 - 18 Aircraft

G-EUOE/F/G
G-EUPD/G/J/K/W
G-DBCA/B/C/D/E/F/G/H/J/K

Background information:
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FAQ : Status of on-board WiFi rollout on BA aircraft

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Old Apr 25, 2018, 11:21 am
  #196  
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THIRTEEN LONG-HAUL AIRCRAFT NOW HAVE WI-FI


FLEETREGISTRATION747-400G-CIVV747-400G-CIVR747-400G-CIVS747-400G-CIVX747-400G-BYGC747-400G-CIVY747-400G-CIVW777-200G-VIIS777-200G-VIIY777-300G-STBE747-400G-CIVC747-400G-BYGDA380-800G-XLEG
Can I help you is offline  
Old Apr 25, 2018, 12:51 pm
  #197  
 
Join Date: Mar 2017
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Originally Posted by Can I help you
THIRTEEN LONG-HAUL AIRCRAFT NOW HAVE WI-FI


FLEETREGISTRATION747-400G-CIVV747-400G-CIVR747-400G-CIVS747-400G-CIVX747-400G-BYGC747-400G-CIVY747-400G-CIVW777-200G-VIIS777-200G-VIIY777-300G-STBE747-400G-CIVC747-400G-BYGDA380-800G-XLEG
No mention of STBL. One of the pilots on twitter mentioned this one in February.

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Old Apr 26, 2018, 7:42 am
  #198  
 
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I flew on G-CIVS last night. Some points of note:
  • There was a free 1 hour option, sponsored by Visa (see screenshots)
  • The WiFi was part of the cabin announcements before takeoff
  • The WiFi announcement including the fact that video or voice calls were strictly prohibited

I took a few screenshots from my phone of the interface which I've attached.
Attached Images     
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Old Apr 26, 2018, 9:46 am
  #199  
 
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Originally Posted by skipness1E
G-VIIC certainly has the radome, just landed on the BA104.
It does indeed, wasn’t working as I was on that flight though ha!
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Old Apr 26, 2018, 9:50 am
  #200  
 
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"Share your selfies whilst you fly" -
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Old Apr 27, 2018, 10:49 am
  #201  
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Originally Posted by CloudGazer
  • There was a free 1 hour option, sponsored by Visa (see screenshots)
  • The WiFi was part of the cabin announcements before takeoff
  • The WiFi announcement including the fact that video or voice calls were strictly prohibited
The 1-hour option might explain why my neighbour emitted a ping about once every 30 seconds for about that length of time. It was irritating, but then he was a bit of a DYKWIA type anyway, so obviously wanted everyone to know that he's so important that he gets a piece of spam a couple of times a minute. I think that the rule ought to be that devices must be in silent mode, because notification sounds are as disturbing as calls. I think that even the loud snoring that replaced that was less offensive.
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Old Apr 27, 2018, 11:13 am
  #202  
 
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Originally Posted by Passmethesickbag
Inflight WiFi was available on a recent flight I took. I thought the quality was good; just a shame that the value of the service was diminished by the absence of sockets in economy on the 747s. It's also a pity that, unlike AA, they don't allow you to use the access you paid for on another device, so long as only one device is used at a time.

However, I never received any e-mailed receipt for my payment. And having e-mailed support, they are clearly struggling to produce one as well. I've told them that if they can't produce it in a week so that I can put it in my expense claim, they will leave me with no other choice than to dispute the charge with my credit card company. Has anybody else had this problem (and no, it's not in my junk mail folder)?
Finally got IAG to generate send me duplicate receipts — after three reminders and more than a week's wait.
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Old Apr 27, 2018, 11:16 am
  #203  
 
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That reminded me:
Originally Posted by Passmethesickbag
It's also a pity that, unlike AA, they don't allow you to use the access you paid for on another device, so long as only one device is used at a time.
If Wifi is now becoming more common on BA planes and you use more than one device or travel with a partner, it might be worth looking into something like this - https://www.usatoday.com/story/trave...ices/83284950/

Probably not that exact device, but I found it interesting that someone had already thought about that in conjunction with in-plane Wifi
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Old Apr 28, 2018, 6:41 pm
  #204  
 
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I was on G-YMMD MCO-LGW on 26th April and can confirm it had WiFi onboard. Was surprisingly fast!
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Old May 7, 2018, 3:12 am
  #205  
 
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G-YMME operated as BA9 last night and a colleague confirmed WiFi is fitted and available.
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Old May 7, 2018, 3:16 am
  #206  
 
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Originally Posted by PJSMITH0
G-YMME operated as BA9 last night and a colleague confirmed WiFi is fitted and available.
G-YMME only came back from fitting a few days ago so your colleague got very lucky! Thanks for confirming.
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Old May 7, 2018, 3:28 am
  #207  
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Confirmed Connected Aircraft update
747 -400 CIVR CIVS CIVV CIVY CIVW CIVY BYGC BYGD
777-300 STBE
777-200 VIIC VIIG VIIS VIIY YMMD
Other aircraft are in test mode.
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Old May 7, 2018, 4:21 pm
  #208  
 
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Flew on IIY last week. Wifi was announced as available, the BA Wifi ssid was visible, but all I got on any device (two of which I'd previously used happily on the wifi fitted 86J 747s) was a Gogo Inflight "service unavailable" message when redirected to the captive portal.

Still some wrinkles to be ironed out it seems.
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Old May 8, 2018, 4:41 pm
  #209  
 
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If FR24 is right I'll be on TBB (which was in Shannon earlier in the week) tomorrow night. I'll report back then if wifi is available (or Thursday afternoon if it isn't!).
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Old May 9, 2018, 4:12 pm
  #210  
 
Join Date: Sep 2012
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Originally Posted by Quark999
That reminded me:


If Wifi is now becoming more common on BA planes and you use more than one device or travel with a partner, it might be worth looking into something like this - https://www.usatoday.com/story/trave...ices/83284950/

Probably not that exact device, but I found it interesting that someone had already thought about that in conjunction with in-plane Wifi
Many Android devices can do this too (WiFi Sharing), but it is prohibited in the .air T&C's. Not sure how they manage it though?
JFX1764 is offline  


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