IAD has 'made a mistake' [on CCR card dining]
#47
Join Date: Nov 2010
Location: Singapore
Programs: BA Gold. KrisFlyer Gold
Posts: 732
I'm not sure if it is the individual 'average' that counts. Another question for an airline with limited resources at outstations might be 'Do BA consider their F class passengers, as a whole, CCR or not, more valuable to them than their CCR cardholding travellers who are travelling in a lower cabin?'
#48
Join Date: May 2010
Location: UK
Posts: 5,380
Sure, but I've never seen the CCR dining room at IAD full. There's always been more tables free than those that are taken. Your question is a fair one though, but I would have thought that, for an airline that seems to be focused entirely on its bottom line, that the answer to your question would be "no". Perhaps I'm wrong, however, and my bias as someone who definitely falls in the latter category is coming across!
#49
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,927
You have a valid point, and one that I have raised at BA. The issue is a branding one, my understanding is that there was never an intention to open up First Dining to CCR Cardholders.
I'm not affected by this, and I agree with you that I have never seen the CCDR busy at IAD during my many visits there. The name is confusing, and it is no surprise that CCR Cardholders are confused (and no doubt ruffled) when entry is refused to any 'Concorde' branded location.
I'm not affected by this, and I agree with you that I have never seen the CCDR busy at IAD during my many visits there. The name is confusing, and it is no surprise that CCR Cardholders are confused (and no doubt ruffled) when entry is refused to any 'Concorde' branded location.
#50
Join Date: Mar 2007
Programs: BA GGL/CCR
Posts: 384
I saw in another thread the statistic that there are only c.490 CCR Card Holders worldwide. Whilst, clearly, to gain such status you are by definition, a 'frequent flyer', what are the odds of more than one, or maybe two, of those 490 turning up at IAD for one of the three flights a day, and not also being on a First Class ticket? So is capacity really an issue here, or just penny-pinching? Either way, re-branding gets my thumbs up in order to kill the debate, and solve "the problem". As a CCR Card Holder I'm fine with the situation, as long as it is consistently applied. Just as I was fine in the IAD lounge (or any lounge) in not availing myself of 'Club Dining' when I had the status to enter the lounge but was travelling on a WTP Fare.
Last edited by pjh981; Aug 23, 2017 at 11:46 am
#51
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,618
I'd like to see your workings here... You really think that people do TP runs for CCR cards (5000 TPs)?
#52
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
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I saw in another thread the statistic that there are only c.490 CCR Card Holders worldwide. Whilst, clearly, to gain such status you are by definition, a 'frequent flyer', what are the odds of more than one, or maybe two, of those 490 turning up at IAD for one of the three flights a day out of IAD, and then also not also being on a First Class ticket? So is capacity really an issue here, or just penny-pinching? Either way, re-branding gets my thumbs up in order to kill the debate, and solve "the problem". As a CCR Card Holder I'm fine with the situation, as long as it is consistently applied. Just as I was fine in the IAD lounge (or any lounge) in not availing myself of 'Club Dining' when I had the status to enter the lounge but was travelling on a WTP Fare.
I also personally think that this is more than a mere branding issue.
#53
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
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Totally agree. I personally find it odd that one can have the menu at JFK but not the same menu at IAD given that I've never seen the IAD F dining room booked up and I doubt there are more than 1-2 CCR card holders on any given day. For the records, this is a route I have almost always flown in F in recent years so that is not making a big difference to me, but I would find it would make sense if the CCR card gave access to all CCR lounges, dining rooms and bars rather than some yes and some not.
I also personally think that this is more than a mere branding issue.
I also personally think that this is more than a mere branding issue.
#55
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In the sense that in my view, it is about whether the CCR card consistently gives access to F ground service hard perks (at least on a space available basis if that must be specified at all which I doubt). So far it did, and that seemed like a consistent and easy to grasp concept. Now it sometimes does and sometimes doesn.t.
Last edited by orbitmic; Aug 23, 2017 at 12:47 pm
#58
Join Date: Mar 2014
Location: London, UK
Programs: BAEC
Posts: 2,286
A more sensible policy would be: CCR card gets access to all F ground services however, as with all lounge access, this is subject to capacity. If the IAD dining room was expected to be full on a busy day and they had to turn a CCR cardholder away I don't think there would be many complaints. Turning them away when there is space seems inconsistent.
#59
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
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When the Concorde Dining Room opened at IAD, it was always intended to be for First passengers only. The local lounge agents were regularly asked for admission by CCR Cardholders and this was often allowed (with several reports of guesting abuse). However several months ago IAD started to refuse admission except for those who were flying BA First.
There is no change here, IAD mistakenly allowed CCR Cardholders to use the facilities.
My own view is that CCR Cardholders should be allowed access to all Concorde branded facilities irrespective of the class of travel, they should also have access to preflight dining wherever it is available.
#60
Join Date: Oct 2005
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Posts: 3,237
It isn't supposed to, nor was it ever intended. The CCR Card simply gives the holder access to the CCRs at LHR and JFK only. It confers no other benefit, and does not allow pre-flight dining privileges at outstations.
When the Concorde Dining Room opened at IAD, it was always intended to be for First passengers only. The local lounge agents were regularly asked for admission by CCR Cardholders and this was often allowed (with several reports of guesting abuse). However several months ago IAD started to refuse admission except for those who were flying BA First.
There is no change here, IAD mistakenly allowed CCR Cardholders to use the facilities.
My own view is that CCR Cardholders should be allowed access to all Concorde branded facilities irrespective of the class of travel, the should also have access to preflight dining.
When the Concorde Dining Room opened at IAD, it was always intended to be for First passengers only. The local lounge agents were regularly asked for admission by CCR Cardholders and this was often allowed (with several reports of guesting abuse). However several months ago IAD started to refuse admission except for those who were flying BA First.
There is no change here, IAD mistakenly allowed CCR Cardholders to use the facilities.
My own view is that CCR Cardholders should be allowed access to all Concorde branded facilities irrespective of the class of travel, the should also have access to preflight dining.
further becoming a laughable issue as i was invited into the very under construction AA first dining invitation only room the other weekend on a BA flt number, in J. point being a OWE is recognized by a partner airline in a way BA no longer wishes to recognize the internal tiers beyond OWE.