Sat 27 May: BA website responsiveness
May 27, 2017, 7:00 am
#16
Join Date: Sep 2013
Programs: BA Silver, ICH Plat Amb
Posts: 198
ba.com still flakey for me.
BA haven't updated their twitter feed in over 3 hrs since
"We apologise for the current IT systems outage. We are working to resolve the problem as quickly as possible."
Poor form when you have to find the latest flight cancellation from a bbc news alert!
BA haven't updated their twitter feed in over 3 hrs since
"We apologise for the current IT systems outage. We are working to resolve the problem as quickly as possible."
Poor form when you have to find the latest flight cancellation from a bbc news alert!
May 27, 2017, 7:01 am
#17
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,148
May 27, 2017, 7:02 am
#18
Join Date: Sep 2015
Programs: LH SEN; BA Gold
Posts: 8,406
May 27, 2017, 7:03 am
#19
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,923
Neither App nor website working for me.
Hope this turns out to be nothing too sinister given the current climate.
Hope this turns out to be nothing too sinister given the current climate.
May 27, 2017, 7:05 am
#20
Suspended
Join Date: Jul 2013
Location: UK
Programs: BAEC GGL, HH DIAMOND, AVIS Presidents Club, Karahi Express
Posts: 1,229
ba.com still flakey for me.
BA haven't updated their twitter feed in over 3 hrs since
"We apologise for the current IT systems outage. We are working to resolve the problem as quickly as possible."
Poor form when you have to find the latest flight cancellation from a bbc news alert!
BA haven't updated their twitter feed in over 3 hrs since
"We apologise for the current IT systems outage. We are working to resolve the problem as quickly as possible."
Poor form when you have to find the latest flight cancellation from a bbc news alert!
BA - PLEASE UPDATE YOUR MAIN PAGE WITH UPDATES.
May 27, 2017, 7:06 am
#21
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
If you start with https://www.britishairways.com, it should work (some other auto-saved URLs returned an error 404 for me but removing everything after "britishairways.com" got it working). I can log in and see my flights etc. as per normal.
However, MMB returns an error, "We're sorry, but ba.com is very busy at the moment, and couldn't deal with your request. Please do try again - if it still doesn't work, it may be better to try again at another time."
However, MMB returns an error, "We're sorry, but ba.com is very busy at the moment, and couldn't deal with your request. Please do try again - if it still doesn't work, it may be better to try again at another time."
May 27, 2017, 7:12 am
#23
Join Date: Sep 2013
Programs: BA Silver, ICH Plat Amb
Posts: 198
I was attempting to check ba.com for a friend, who has now given up and is heading back home.
I'm avoiding ba.com and the app now, if there are even minor issues now the amount of traffic (or attempted traffic) most be massive.
I'm avoiding ba.com and the app now, if there are even minor issues now the amount of traffic (or attempted traffic) most be massive.
May 27, 2017, 8:11 am
#24
Join Date: Mar 2015
Programs: BA Gold
Posts: 689
A BA employee reported "From what my colleagues said on the phone we have lost our engineering compliance system as well which is not good! Most people are unable to log in to the network at all, from home my email, the intranet etc is unavailable. "
May 27, 2017, 9:10 am
#26
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,482
I've just received a pre-flight e-mail for my LGW departure on Monday at 8pm. Is that part of the e-mail system likely to be hosted on one of the affected servers, or is this an indication that some (more) things are being restored?
May 27, 2017, 10:54 am
#27
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,347
Combine my avios now gets to the second step, instead of completely failing, so yes...
I shall use this as a gauge of when to try booking my redemption again
EDIT: 8 hours after booking, the eticket email arrived... and is also now showing in MMB
Glad I didn't try it twice
I shall use this as a gauge of when to try booking my redemption again
EDIT: 8 hours after booking, the eticket email arrived... and is also now showing in MMB
Glad I didn't try it twice
Last edited by :D!; May 27, 2017 at 11:43 am
May 27, 2017, 1:10 pm
#29
Join Date: Jul 2016
Location: Oxford (&Western Isles )
Programs: BA GGL, CCR; RyanAir MillionMiler :( ;
Posts: 756
I can access BA.com on MS Edge, but not on Chrome ?
Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.
Cookie
/n
Bad Request
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.
Cookie
/n
May 27, 2017, 1:56 pm
#30
Join Date: Apr 2014
Location: London
Programs: Don't even mention it. Grrrrrrr.
Posts: 968
My guess is the browsers are accessing different servers via an IP address it now has cached.