Sat 27 May: BA website responsiveness
May 27, 2017, 3:41 am
#1
Original Poster
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Location: Kent, UK
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Sat 27 May: BA website responsiveness
Looks like a very major IT failure, or compromised systems. This is the BA website at 1038 BST.
May 27, 2017, 5:04 am
#2
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,913
ba.com has been updated with the following:
"We are experiencing network wide system issues which are impacting our operation as well as our contact centres and some aspects of ba.com, including online check-in."
"We are experiencing network wide system issues which are impacting our operation as well as our contact centres and some aspects of ba.com, including online check-in."
May 27, 2017, 5:09 am
#3
Join Date: Sep 2012
Location: NW London and NW Sydney
Programs: BA Diamond, Hilton Bronze, A3 Diamond, IHG *G
Posts: 6,343
Combine my avios isn't working
Just tried to make a redemption and it failed, although the avios were deducted. Not sure what to do now, they probably won't be able to do anything on the phone if everything is down
Just tried to make a redemption and it failed, although the avios were deducted. Not sure what to do now, they probably won't be able to do anything on the phone if everything is down
May 27, 2017, 5:28 am
#4
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Last edited by Jimmie76; May 27, 2017 at 5:43 am
May 27, 2017, 6:20 am
#6
Join Date: Sep 2014
Location: Cumbria
Programs: BAEC GGL/CCR, Hilton Diamond, Starbucks Gold
Posts: 4,510
Could we perhaps focus a bit more on the issues and solutions facing passengers today and debate the whole IT issue elsewhere or at another time.
Clearly there are going to be some stressed passengers today. Let's focus on helping them rather than going round in circles arguing about the cause etc.
Mods - could we possibly have 2 threads? Help and support for those affected, and debate the issue affecting BA.
Clearly there are going to be some stressed passengers today. Let's focus on helping them rather than going round in circles arguing about the cause etc.
Mods - could we possibly have 2 threads? Help and support for those affected, and debate the issue affecting BA.
May 27, 2017, 6:22 am
#7
Join Date: Apr 2015
Programs: Some
Posts: 5,231
Could we perhaps focus a bit more on the issues and solutions facing passengers today and debate the whole IT issue elsewhere or at another time.
Clearly there are going to be some stressed passengers today. Let's focus on helping them rather than going round in circles arguing about the cause etc.
Clearly there are going to be some stressed passengers today. Let's focus on helping them rather than going round in circles arguing about the cause etc.
May 27, 2017, 6:24 am
#8
Join Date: Sep 2014
Location: Cumbria
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Posts: 4,510
May 27, 2017, 6:40 am
#10
Join Date: Feb 2012
Location: London
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May 27, 2017, 6:42 am
#11
Join Date: Dec 2010
Location: UK
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Posts: 164
May 27, 2017, 6:49 am
#13
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Posts: 32,139
Getting mixed results ...
404 on ba.com on iPad, as shown by varkey (EDIT: now same as Mac)
Opens up in BA App, not tested beyond that.
Opens up on Mac, but then MMB says "Busy, try again later"
Best of luck to those with immediate needs.
404 on ba.com on iPad, as shown by varkey (EDIT: now same as Mac)
Opens up in BA App, not tested beyond that.
Opens up on Mac, but then MMB says "Busy, try again later"
Best of luck to those with immediate needs.
Last edited by T8191; May 27, 2017 at 6:59 am
