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Old Feb 20, 2017, 12:29 pm
  #31  
 
Join Date: Jan 2007
Location: Oxfordshire, UK
Programs: BAEC Silver, IHG & Accor Plat...
Posts: 734
Originally Posted by Obruni Boy
Ok now confirmed in Y, but 300 pounds on ATM card plus 75% etc received. Generally fair financially but terrible business sense. I now need to rethink everything regarding Avios collection.
O B, just out of curiousity, and sorry if I missed it, but what is your BAEC membership level? It makes a difference in my mind if you were shafted on an Avios redemption as a blue cardholder, versus say a silver or gold.

I find it hard enough using Avios for longhaul premium redemptions when I want to use them...let alone the though of spending up to 355 days from the booking day worrying that I'm going to be busted down from J to Y for 8 to 13 hours.
LostAntipod is offline  
Old Feb 20, 2017, 12:49 pm
  #32  
 
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Originally Posted by Obruni Boy
I didn't really push the next day option as I need to get back to work and other carriers would mean getting into CAI very late.
Just had a very interesting conversation with the Duty Manager who says they are oversold by one in business. I explained that they appeared to be choosing me for the downgrade on the basis that I had an Avios ticket and she absolutely and categorically confirmed that this was the case. Further discussed with her that this sort of action would severely damage the Avios brand which she again agreed would be the likely case.
The good news is that they are now offering 300 pounds "airport compensation" to go with the 75% etc which would make it more bearable. Still possible though that a no show will get me in J.
Since I believe BA promise at least 2x Business awards per flight, I'd have also asked the manager why me and not other award tkt holder(s) , especially if one has BA/Oneworld elite status.

I wonder if Cruz has secretley required revenue managers to oversell Business Class (and First too maybe) by the number of award tickets released, and if necessary as then oversold always bump the award seat holder?

Also doubly annoying in 2-class plane, as CW-WT not CW-WTP type seats

Really hope the £300 offer sticks, as noted on this forum this offer of extra ££s is then denied being made at all after you have flown, and have no option to offload, swap carrier/flight-departure-time anymore
scubaccr is offline  
Old Feb 20, 2017, 1:57 pm
  #33  
 
Join Date: Aug 2010
Location: London Stratford, E7
Programs: BAEC Gold! Thanks to FT
Posts: 3,381
As much as it sucks I think the O0 said he had the £300 ATM card just hope for them it's not that instead of the 75% as well. I'd hate to be in that situation and would insist I was re-routed even if later.
KeaneJohn is offline  
Old Feb 20, 2017, 2:04 pm
  #34  
 
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,588
Originally Posted by scubaccr
Since I believe BA promise at least 2x Business awards per flight, I'd have also asked the manager why me and not other award tkt holder(s) , especially if one has BA/Oneworld elite status.
At least 2 Club World seats may be available for redemption on every flight doesn't mean that 2 seats are redeemed on every flight - even if availability were to get down to J1 U1 and someone happens to buy the last J then the last U disappears untaken and only one award is sold on that flight

If there was another award booking however, that pax could have had higher status and/ or booked earlier. We'll never know.
JAXBA is offline  
Old Feb 20, 2017, 4:59 pm
  #35  
 
Join Date: Nov 2009
Location: BOS
Programs: BA Silver, Mucci
Posts: 5,289
Originally Posted by aidy
wel lat least you get a good result in the end, hope the flight is good and you enjoy your time in Egypt
How is it a good result when the OP ends up flying in Y? Presumably if the OP had wanted to fly in Y he'd have booked Y in the first place.
HilFly is offline  
Old Feb 20, 2017, 5:21 pm
  #36  
 
Join Date: Dec 2009
Location: Arizona
Programs: BA (GGL G4L), AA (Gold), HH (Diamond); Marriott (Gold)
Posts: 3,011
Originally Posted by HilFly
How is it a good result when the OP ends up flying in Y? Presumably if the OP had wanted to fly in Y he'd have booked Y in the first place.
Agreed. Given that a typical return fare in Y is ~ £330 vs CW being 2200 ( Saturday stopover, 30 days in advance, Monday to Monday), I don't think it's a great deal, especially given how difficult avios redemptions can be to find. I still think that the involuntary downgrade compensation should be a minimum of the differenence in fare between the most expensive seat sold in the higher cabin and the cheapest fare sold in the lower cabin, plus some additional amount, to discourage sale of expensive last minute fares at the expense of those who book cheaper fares in advance, but I know that's a bit of a fantasy land on my part.

In my case, I pay a premium to never fly mediumhaul or longhaul flights in economy given a history of sports related injuries and surgeries, so I would not have made the downgrade an easy option for BA.

Sorry to hear about this OP, it is unfortunate you had no flexibility in your schedule and that you were singled out for the downgrade.
dylanks is offline  
Old Feb 21, 2017, 12:03 am
  #37  
 
Join Date: May 2010
Location: UK
Posts: 5,380
Originally Posted by HilFly
How is it a good result when the OP ends up flying in Y? Presumably if the OP had wanted to fly in Y he'd have booked Y in the first place.
Although let's not forget most airlines overbook. If they didn't overbook fares would need to be higher.

When an airline overbooks, occasionally someone will need to be downgraded or offloaded. In this case, given the OP had paid with Avios (most of which will be refunded, as well as most of his carrier charge) an additional £300, over and above his legal rights, sounds very reasonable to me.
Flexible preferences is offline  


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