Sep 29, 2016, 2:55 am
Last edit by: Aus_Mal
This thread is for opinions on the concept of Buy on Board, concerned with the rights or wrongs of the decision to introduce it.
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
An information thread exists for your questions, particularly if they are on factual matters, here:
Buy on board: Information guide for BA shorthaul economy services
There is a separate thread for experiences, anecdotes, reactions and related comments, which is to be found here:
Buy on board: Experiences and reactions from BA's shorthaul economy services
Useful sub-links
chongcao posted a comparison of other oneworld airlines' BOB prices
Not happy about these changes?
If you have an existing booking, you may be able to complain and get 1000 Avios or cancel for free until 28 days before departure. BA's complaint form.
However, in November 2016, phone calls to BA indicated that "no refunds would be given as food & drinks were complimentary and not part of the T&C."
Buy on board: Implemented on BA short haul - opinions on the concept
Sep 29, 2016, 2:44 pm
#601
Join Date: Feb 2003
Location: NCL
Programs: UA 1MM/*G. DL Gold for one more year.
Posts: 5,305
Also: They offer Star Alliance Gold members a free checked bag even on HBO fares, which are also significantly cheaper than BA. And the T2 lounges are much more pleasant and have better food (if not drink) than GF. It's going to be bye-bye BA on my main EU routes.
Sep 29, 2016, 2:48 pm
#602
Join Date: Feb 2010
Programs: BA Gold, HH
Posts: 261
The expectation will be to travel at the cheaper price point which inclusive of the g&t and ob offering will still come out less than BA.
LH is an entirely different situation since, sleep, space and privacy are typically deemed a higher priority and one that can be justified on personal preference (if the travel policy allows).
So yes I expect to see a fall in traffic from corporate accounts which will materially impact the bottom line. After all the fares won't decrease.
I also believe many people won't have a choice on SH if they travel on corporate tickets. Since the announcement is hard to escape.
Last edited by carat22; Sep 29, 2016 at 3:07 pm
Sep 29, 2016, 2:51 pm
#603
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold
Posts: 2,303
It's not much to ask for on a short flight is it? A cup of coffee and a small bite to eat? Call me naïve, but for a national airline it's a poor show bringing BoB in.
Last edited by Dicksbits; Sep 29, 2016 at 3:09 pm
Sep 29, 2016, 2:51 pm
#604
Suspended
Join Date: Dec 2005
Posts: 9,916
I believe AA increased prices at some point - 6 months or so after launching BOB - higher costs than anticipated - I agree the BA prices look reasonable, which means they will be raised for some reason in the not too distant future.
Sep 29, 2016, 2:53 pm
#605
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
Maybe BA will want to get in on the dynamic currency scam of offering to charge your bank card in its native currency at some awful exchange rate? The bank accounts of the airline's short-term shareholders and management figures are hungry for more money.
Sep 29, 2016, 2:59 pm
#606
Join Date: Feb 2003
Location: NCL
Programs: UA 1MM/*G. DL Gold for one more year.
Posts: 5,305
Sep 29, 2016, 3:02 pm
#607
Join Date: Nov 2005
Location: Washington, DC
Programs: BA Silver
Posts: 45
As an American I had to look up "Percy Pigs" since I had no idea what they were, only to find this: "Marks & Spencer Percy Pig sweets contain real pig in the form of pork gelatin, as opposed to pectin, a common vegetarian alternative found widely in sweets and jellies." Candy with real pig in it for purchase, yet another reason to choose British Airways.
Sep 29, 2016, 3:05 pm
#608
Join Date: Sep 2014
Location: London
Programs: BAEC Gold
Posts: 561
Originally Posted by Flexible preferences 
Sounds like a good high quality food brand to use. Pricing OK too - cheaper than the AA options linked to by elitetraveller.
Sounds like a good high quality food brand to use. Pricing OK too - cheaper than the AA options linked to by elitetraveller.
Warning:- Daily Fail link below
http://www.dailymail.co.uk/news/arti...LION-week.html
Sep 29, 2016, 3:14 pm
#609
Join Date: Nov 2009
Location: Ayrshire/Edinburgh
Programs: BAEC Gold
Posts: 167
Just booked 4 Ryanair flights this evening instead of BA and currently filling the claim/complaint form for 6 flights in February.
Husband has moaned, Facebooked/Tweeted, looked out a tupperware box to liberate sandwiches from the lounge, small empty gin miniatures, cooler for the tonic and beer also from the lounge.
Teenagers in our house comments tonight
" I don't like M&S c**p"
"everybody will eat and drink more in the lounge so that will cost BA more, stupid"
"I'll need to stuff more cans and crisps in my bag when in the lounge"
" so Grandpa will have to pay for a cup of tea despite paying lots for a ticket in First when coming back up to Glasgow?? I feel sorry for who tells him that on the plane. He'll go off on one"
It's got our family talking.
We will have to fly BA at some point to connect from Scotland but no cash or avois will be used to buy food and drink in this family.
Husband has moaned, Facebooked/Tweeted, looked out a tupperware box to liberate sandwiches from the lounge, small empty gin miniatures, cooler for the tonic and beer also from the lounge.
Teenagers in our house comments tonight
" I don't like M&S c**p"
"everybody will eat and drink more in the lounge so that will cost BA more, stupid"
"I'll need to stuff more cans and crisps in my bag when in the lounge"
" so Grandpa will have to pay for a cup of tea despite paying lots for a ticket in First when coming back up to Glasgow?? I feel sorry for who tells him that on the plane. He'll go off on one"
It's got our family talking.
We will have to fly BA at some point to connect from Scotland but no cash or avois will be used to buy food and drink in this family.
Sep 29, 2016, 3:19 pm
#610
Join Date: May 2010
Location: UK
Posts: 5,380
3. The responsible person shall ensure that free tap water is provided on request to customers where it is reasonably available.
Just to keep this on topic, BA are giving drinking water for free, and these regs don't apply to them anyway.
Sep 29, 2016, 3:25 pm
#612
Join Date: Dec 2010
Location: LHR
Programs: Accor PLT,Thai Silver, HH Dia, SPG Titanium (LT Gold), Aegean Gold, BA Silver
Posts: 5,120
You probably won't want to read this or look at the pictures of factory workers using their bare hands to press down the fillings on a sandwich. I can say I've learnt something tonight; M&S, Asda and various others all get their sandwiches made at the same factory.
Warning:- Daily Fail link below
http://www.dailymail.co.uk/news/arti...LION-week.html
Warning:- Daily Fail link below
http://www.dailymail.co.uk/news/arti...LION-week.html
Sep 29, 2016, 3:26 pm
#613
Join Date: Aug 2013
Posts: 8,770
As an American I had to look up "Percy Pigs" since I had no idea what they were, only to find this: "Marks & Spencer Percy Pig sweets contain real pig in the form of pork gelatin, as opposed to pectin, a common vegetarian alternative found widely in sweets and jellies." Candy with real pig in it for purchase, yet another reason to choose British Airways.
Last edited by Ldnn1; Sep 29, 2016 at 3:33 pm
Sep 29, 2016, 3:27 pm
#615
Join Date: Sep 2014
Location: Brexile in ADB
Programs: BA, TK, HHonours, Le Club, Best Western Rewards
Posts: 7,067
BA say that this is due to customer feedback. Did they only survey super models and anorexics?