Jul 8, 2016, 2:22 pm
Last edit by: Prospero
UPDATED FOR 15 NOVEMBER 2016: BA will no longer accept interlining on BA-BA separate tickets / PNRs.
From 1 June 2016, the oneworld policy on accepting customers travelling on separate tickets was changed. BA, along with some other oneworld partners, has implemented this change in policy which is as follows:
Only those customers that have separate tickets issued in the same PNR/booking will be accepted for through check-in. Furthermore all sectors must be BA / oneworld / other carrier, but BA to/fron Vueling is specifically NOT allowed even on the same ticket. Aer Lingus is not specified but some be covered by "other carrier".
A PNR is a wrapper, and it can have several tickets, and other items such as hotels, in one PNR, so long as it was built that way at the time of purchase. Another (new) ticket can be inserted into an existing PNR after purchase, it is easiest to do this at a BA airport, and there is a small fee for doing this (£15 in the UK). However you cannot merge 2 existing PNRs into one PNR - once a reservation has reached ticketed status it can't be moved. If you have 2 PNRs you need to allow time to collect and re-check any bags at the transfer airport.
There is one exception: BA to BA transfers, on 2 PNRs, are allowed. See post 643 for details.
___
From post 947. Select "do not have IATA number"
http://www.speedbirdclub.com/ch/reservations-ticketing/rulesregulations/separatetickets/
From 1 June 2016, the oneworld policy on accepting customers travelling on separate tickets was changed. BA, along with some other oneworld partners, has implemented this change in policy which is as follows:
Only those customers that have separate tickets issued in the same PNR/booking will be accepted for through check-in. Furthermore all sectors must be BA / oneworld / other carrier, but BA to/fron Vueling is specifically NOT allowed even on the same ticket. Aer Lingus is not specified but some be covered by "other carrier".
A PNR is a wrapper, and it can have several tickets, and other items such as hotels, in one PNR, so long as it was built that way at the time of purchase. Another (new) ticket can be inserted into an existing PNR after purchase, it is easiest to do this at a BA airport, and there is a small fee for doing this (£15 in the UK). However you cannot merge 2 existing PNRs into one PNR - once a reservation has reached ticketed status it can't be moved. If you have 2 PNRs you need to allow time to collect and re-check any bags at the transfer airport.
___
From post 947. Select "do not have IATA number"
http://www.speedbirdclub.com/ch/reservations-ticketing/rulesregulations/separatetickets/
BA no longer through checking baggage with separate tickets
Dec 20, 2016, 4:39 am
#1096
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
give it another 6months and we'll hopefully be back to original no issues with interlining we used to all enjoy.
Dec 20, 2016, 7:32 am
#1097
Join Date: Feb 2016
Posts: 161
Good to see CX doing this, although they frustrated me massively today. I'd booked CX HKG>BKK tomorrow night arriving at midnight with a 6am MH BKK>KUL, and a night in the airside Louis Tavern hotel. I'd completely forgotten CX didn't interlink any more (MH still do). Then it came back to me and I thought I'd double check. The CX agent was very insistent that there was no leeway whatsoever regardless of having OWE. I suggested she discuss it with her management and call me back if they wanted to keep their HK$5000 business, otherwise I'd probably cancel it. Obviously got know call back. Later in the day I found a direct AirAsia flight from SZX > KUL, and booked that (would have much preferred to stick with CX). Cancelled the CX and MH flights, then saw the posts about the reintroduction of interlining from "1st Jan 2016". Shame it was only announced later in the day or I would have just gone to HKG and kicked up a fuss referencing the 2016 date.
Dec 20, 2016, 7:52 am
#1098
FlyerTalk Evangelist
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Good to see CX doing this, although they frustrated me massively today. I'd booked CX HKG>BKK tomorrow night arriving at midnight with a 6am MH BKK>KUL, and a night in the airside Louis Tavern hotel. I'd completely forgotten CX didn't interlink any more (MH still do). Then it came back to me and I thought I'd double check. The CX agent was very insistent that there was no leeway whatsoever regardless of having OWE. I suggested she discuss it with her management and call me back if they wanted to keep their HK$5000 business, otherwise I'd probably cancel it. Obviously got know call back. Later in the day I found a direct AirAsia flight from SZX > KUL, and booked that (would have much preferred to stick with CX). Cancelled the CX and MH flights, then saw the posts about the reintroduction of interlining from "1st Jan 2016". Shame it was only announced later in the day or I would have just gone to HKG and kicked up a fuss referencing the 2016 date.
Dec 20, 2016, 8:50 am
#1099
Join Date: Mar 2007
Programs: BA Gold,Hilton Diamond,Platinum Ambass,SPG Gold,Flying Blue Platinum,Club Carlson Gold
Posts: 131
worked fine a few days ago for me 2 separate tickets TIA-LGW-JFK on BA then JFK-BOS on AA which i happened to miss. AA gave me drinks vouchers and put me on standby. At checkin ex TIA they linked both tickets as in both PNR's tagged luggage to BOS with collection in JFK.
So when they want to do it they can and it worked a treat so thanks BA and AA
So when they want to do it they can and it worked a treat so thanks BA and AA
Dec 20, 2016, 10:54 am
#1100
Join Date: Dec 2015
Posts: 624
worked fine a few days ago for me 2 separate tickets TIA-LGW-JFK on BA then JFK-BOS on AA which i happened to miss. AA gave me drinks vouchers and put me on standby. At checkin ex TIA they linked both tickets as in both PNR's tagged luggage to BOS with collection in JFK.
So when they want to do it they can and it worked a treat so thanks BA and AA
So when they want to do it they can and it worked a treat so thanks BA and AA
Dec 20, 2016, 2:51 pm
#1102
Join Date: Mar 2007
Programs: BA Gold,Hilton Diamond,Platinum Ambass,SPG Gold,Flying Blue Platinum,Club Carlson Gold
Posts: 131
Were you on one ticket TIA-LGW-JFK then a separate ticket JFK-BOS? If so wouldn't you have collected luggage at JFK either way? Was anything baggage related accomplished by linking the PNR's? In this situation you would have been at AA's mercy rather than BA's since you missed an AA flight, correct?
Dec 20, 2016, 2:58 pm
#1103
Join Date: Dec 2015
Posts: 624
Dec 20, 2016, 9:25 pm
#1104
Join Date: Feb 2011
Posts: 5,797
Just FYI, CX is reversing its policy and allowing check-through from CX/KA to its "airline partners" on separate bookings. It is warning that there is not necessarily reciprocal benefit from other airlines.
I wonder if BA will be "shamed" into following?
http://www.flyertalk.com/forum/catha...l#post27638488
I wonder if BA will be "shamed" into following?
http://www.flyertalk.com/forum/catha...l#post27638488
Dec 20, 2016, 9:57 pm
#1105
Join Date: Dec 2000
Location: Seat 1A
Programs: Non-status paid F/J (best value for $$$)
Posts: 4,124
Time to protest!
For those of you who are travelling with carry-on only and travelling on two separate tickets, consider doing the following:
1. Ask at check in to have bag (keep in mind that your bag might get lost forever) checked through to final destination and get refused.
2. Have bag checked to intermediate point (last destination of first ticket).
3. Fail to claim bag at intermediate point and check in for next flight (second ticket). Tell agent when checking in that your bag from the previous flight didn't arrive in time for you to claim it at baggage claim and re-check it and file a claim (or wait until arriving at final destination to file a claim).
4. Carrier (BA) who initially checked the bag will have to send the bag to the final destination and have it delivered to your home/office/hotel.
If this happens enough, BA, like CX might reconsider as it would cost them less had they checked the bag through in the first place.
1. Ask at check in to have bag (keep in mind that your bag might get lost forever) checked through to final destination and get refused.
2. Have bag checked to intermediate point (last destination of first ticket).
3. Fail to claim bag at intermediate point and check in for next flight (second ticket). Tell agent when checking in that your bag from the previous flight didn't arrive in time for you to claim it at baggage claim and re-check it and file a claim (or wait until arriving at final destination to file a claim).
4. Carrier (BA) who initially checked the bag will have to send the bag to the final destination and have it delivered to your home/office/hotel.
If this happens enough, BA, like CX might reconsider as it would cost them less had they checked the bag through in the first place.
Dec 21, 2016, 1:32 am
#1108
Join Date: Dec 2000
Location: Seat 1A
Programs: Non-status paid F/J (best value for $$$)
Posts: 4,124
What if a passenger decides to fly to LHR as their final destination and then takes the train to EDI which is his ultimate final destination and finds his bag missing on arrival at LHR? Will BA then deliver the bag to EDI or force the passenger to be without the bag during his stay and pick up the bag once he is back in LHR?
Unrelated note: I was once flying YVR-SFO on AC with an overnight in SFO and then SFO-ICN-HKG on SQ/CX (seperate ticket). Upon arrival at SFO, I waited and waited and my bag never came. I filed a lost luggage claim with AC and was told that as I will be travelling onwards from SFO the next day to constantly contact them with my updated address so they can deliver my bags (even if it meant delivering them to HKG).
Dec 21, 2016, 1:46 am
#1109
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,851
How can an airline prove the a passenger "choose not to collect luggage" vs. "unable to collect luggage"? What if the bag got picked up my mistake by another passenger (causing the passenger to not be able to pick it up in time to check in for the next flight) and then later put back on the baggage carousel after they realize the mistake?
Now having seen this for real, namely when a passenger with an onward connection kicked up a fuss at T5 and then went on to EDI, is that BA will probably be prepared to move the bag to EDI, but again it will be for the passenger to retrieve the bag from EDI and it may take several days to get there. The longer a bag stays in the system the more change of it being damaged or the contents pilfered.
Definitely not recommended and unnecessary if you either plan better or go hand baggage only.
Dec 21, 2016, 2:12 am
#1110
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,568
a recent true story of a colleague of mine in Hong Kong. He had a return BA ticket in J HKG-LHR for a 10-days business trip to UK. Once in London he had to do an urgent business trip to a couple of cities in Europe. He decided to make his flight back CDG-LHR coincide with his return LHR-HKG. Guess what, BA refused to through check his bag. Luckily his CDG flight was on time and he had enough time to claim his luggage and recheck it. He was not aware of the rule and had chosen BA (despite an inferior J product) for the very reason that it would make transfer in LHR easier.
In our side of the world, CX has always interlined on two separate PNRs if CX/KA to CX/KA. They briefly suspended interlining with other OW airlines (and many other airlines), but are restarting it as they realized that some of their business pax were really getting upset.
In our side of the world, CX has always interlined on two separate PNRs if CX/KA to CX/KA. They briefly suspended interlining with other OW airlines (and many other airlines), but are restarting it as they realized that some of their business pax were really getting upset.