Jul 8, 2016, 2:22 pm
Last edit by: Prospero
UPDATED FOR 15 NOVEMBER 2016: BA will no longer accept interlining on BA-BA separate tickets / PNRs.
From 1 June 2016, the oneworld policy on accepting customers travelling on separate tickets was changed. BA, along with some other oneworld partners, has implemented this change in policy which is as follows:
Only those customers that have separate tickets issued in the same PNR/booking will be accepted for through check-in. Furthermore all sectors must be BA / oneworld / other carrier, but BA to/fron Vueling is specifically NOT allowed even on the same ticket. Aer Lingus is not specified but some be covered by "other carrier".
A PNR is a wrapper, and it can have several tickets, and other items such as hotels, in one PNR, so long as it was built that way at the time of purchase. Another (new) ticket can be inserted into an existing PNR after purchase, it is easiest to do this at a BA airport, and there is a small fee for doing this (£15 in the UK). However you cannot merge 2 existing PNRs into one PNR - once a reservation has reached ticketed status it can't be moved. If you have 2 PNRs you need to allow time to collect and re-check any bags at the transfer airport.
There is one exception: BA to BA transfers, on 2 PNRs, are allowed. See post 643 for details.
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From post 947. Select "do not have IATA number"
http://www.speedbirdclub.com/ch/reservations-ticketing/rulesregulations/separatetickets/
From 1 June 2016, the oneworld policy on accepting customers travelling on separate tickets was changed. BA, along with some other oneworld partners, has implemented this change in policy which is as follows:
Only those customers that have separate tickets issued in the same PNR/booking will be accepted for through check-in. Furthermore all sectors must be BA / oneworld / other carrier, but BA to/fron Vueling is specifically NOT allowed even on the same ticket. Aer Lingus is not specified but some be covered by "other carrier".
A PNR is a wrapper, and it can have several tickets, and other items such as hotels, in one PNR, so long as it was built that way at the time of purchase. Another (new) ticket can be inserted into an existing PNR after purchase, it is easiest to do this at a BA airport, and there is a small fee for doing this (£15 in the UK). However you cannot merge 2 existing PNRs into one PNR - once a reservation has reached ticketed status it can't be moved. If you have 2 PNRs you need to allow time to collect and re-check any bags at the transfer airport.
___
From post 947. Select "do not have IATA number"
http://www.speedbirdclub.com/ch/reservations-ticketing/rulesregulations/separatetickets/
BA no longer through checking baggage with separate tickets
Jul 8, 2016, 5:26 pm
#646
Join Date: Jul 2009
Location: Dorset, UK
Programs: BA GGL
Posts: 635
Depending on how BA view their sub-saharan franchisee with this policy, this is another scenario where it might apply. I quite frequently have 2 PNRs, one for Heathrow to Johannesburg then an RFS booking Johannesburg to Livingstone on Comair (which is of course only available on BA codes) purely due to how high the prices are around. Recently though I've ended all up on a single cash ticket PNR...
Jul 8, 2016, 5:57 pm
#647
Join Date: Nov 2010
Location: Bristol
Programs: BA GGL, UA Plat, DL Plat, Hilton Diamond
Posts: 2,380
I have not been personally affected by this policy change (or not !) re BA-BA connections.
Nor am I usually the type to rant and rave and set fire to my Gold card on live TV etc. etc.
But ...
... I do feel deeply offended that someone in BA (probably fairly senior) read the business case for this change and conciously decided that the commercial benefits were worth the customer detriment.
To that person: is this who you really wanted to be ?
Nor am I usually the type to rant and rave and set fire to my Gold card on live TV etc. etc.
But ...
... I do feel deeply offended that someone in BA (probably fairly senior) read the business case for this change and conciously decided that the commercial benefits were worth the customer detriment.
To that person: is this who you really wanted to be ?
Jul 8, 2016, 6:36 pm
#648
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,809
Jul 9, 2016, 7:43 am
#649
Join Date: May 2008
Location: Berkshire
Programs: BA Lifetime Gold, GGL/CCR, Hilton Diamond, Accor Plat, Pucci Fan Club
Posts: 1,779
Just checked bag in at Manchester for LHR through to JNB. Two separate PNRs and was told it was fine as long as it was BA to BA.
She was having a moan about FLY though.....
She was having a moan about FLY though.....
Jul 9, 2016, 10:56 am
#651
Join Date: Dec 2009
Location: Arizona
Programs: BA (GGL G4L), AA (Gold), HH (Diamond); Marriott (Gold)
Posts: 3,011
For what it's worth, denied interlining of bags today by AA at PHX in the following scenario:
BA ticket 1: PHX-(AA flight #)-PHL-(BA codeshare on AA flight)-DUB
BA ticket 2: DUB-LCY
The agent tried to make it work, but said that their systems recently removed capabilities. He tried to join the tickets to through check the bag, but the computer kept rejecting his attempts. I didn't push the issue very much as I have a few hours in DUB, but figured I would share. Historically AA has been very good at interlining bags across tickets, so it's a bit disappointing.
BA ticket 1: PHX-(AA flight #)-PHL-(BA codeshare on AA flight)-DUB
BA ticket 2: DUB-LCY
The agent tried to make it work, but said that their systems recently removed capabilities. He tried to join the tickets to through check the bag, but the computer kept rejecting his attempts. I didn't push the issue very much as I have a few hours in DUB, but figured I would share. Historically AA has been very good at interlining bags across tickets, so it's a bit disappointing.
Jul 9, 2016, 11:09 am
#652
Join Date: Mar 2014
Location: London
Programs: BA Silver, IHG Spire, Radisson Gold
Posts: 991
Good news about it being allowed for BA-BA again, that was the most ridiculous decision so far as far as I'm concerned.
Very useful for me as I have several times landed back from holiday and connected straight onto a work flight.
Very useful for me as I have several times landed back from holiday and connected straight onto a work flight.
Jul 9, 2016, 11:29 am
#653
Join Date: Feb 2003
Location: Berkeley, CA
Posts: 2,290
For what it's worth, denied interlining of bags today by AA at PHX in the following scenario:
BA ticket 1: PHX-(AA flight #)-PHL-(BA codeshare on AA flight)-DUB
BA ticket 2: DUB-LCY
The agent tried to make it work, but said that their systems recently removed capabilities. He tried to join the tickets to through check the bag, but the computer kept rejecting his attempts. I didn't push the issue very much as I have a few hours in DUB, but figured I would share. Historically AA has been very good at interlining bags across tickets, so it's a bit disappointing.
BA ticket 1: PHX-(AA flight #)-PHL-(BA codeshare on AA flight)-DUB
BA ticket 2: DUB-LCY
The agent tried to make it work, but said that their systems recently removed capabilities. He tried to join the tickets to through check the bag, but the computer kept rejecting his attempts. I didn't push the issue very much as I have a few hours in DUB, but figured I would share. Historically AA has been very good at interlining bags across tickets, so it's a bit disappointing.
Jul 9, 2016, 11:36 am
#654
Join Date: Dec 2009
Location: Arizona
Programs: BA (GGL G4L), AA (Gold), HH (Diamond); Marriott (Gold)
Posts: 3,011
This is a bit of an aside from the thread but: I recently through-checked AA-LA at SFO. The first agent was legacy US (using their GUI) and she just couldn't do it. She called over a colleague, who was legacy AA. The second agent switched to the native Sabre interface, and I had bag tags and boarding passes in 30 seconds.
Jul 9, 2016, 5:15 pm
#658
Join Date: Dec 2009
Location: Arizona
Programs: BA (GGL G4L), AA (Gold), HH (Diamond); Marriott (Gold)
Posts: 3,011
It absolutely has been. Talking with the agent, it was almost like talking with a BA agent about FLY. He basically said they used to be able to provide customer service, now they can only do what the computer says and have to call for help with anything out of the ordinary.
That's a great idea! 
Jul 9, 2016, 5:31 pm
#659
Join Date: Aug 2015
Programs: BA Gold/ Star Alliance Gold
Posts: 401
How to add new ticket to existing PNR?
In the WiKi it is written, that you can add a new ticket to an existing PNR as long as it is not ticketed. From an operational perspective: Let's say I buy a ticket with Malaysia KUL-HKT online,can I then call BA to add this ticket to the existing LHR-KUL ticket? What would I have to provide to BA? Or can this only be done physically at a BA airport?
Jul 9, 2016, 6:02 pm
#660
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,809
No that looks to me that you are merging existing tickets, which cannot be done. You could buy a ticket from BA to begin with and then later on ask them to amend that booking buy adding a KUL-HKT sector. Or buy it that way in the first place.