HKG-SIN Avios Availability
Mar 3, 2016, 1:21 am
#61
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,851
I've seen Avios have significantly reduced access to seats that AM can access http://www.flyertalk.com/forum/catha...l#post26171291
Now Avios is discriminating between members in different countries...!
I first thought CX is limiting access to BA, but now it seems BA is self-limiting?
Now Avios is discriminating between members in different countries...!
I first thought CX is limiting access to BA, but now it seems BA is self-limiting?
Mar 3, 2016, 1:29 am
#62
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Mar 3, 2016, 3:21 am
#63
Join Date: Jul 2013
Posts: 812
Unfortunately no, BA.com Official said he's gotten two colleagues (one in partner availability & one in IT systems) looking into it and that he'd get back to me if they found anything, but so far I haven't heard anything.
Two further calls to the Gold line resulted in "Different countries will see different availability".
If anyone has a more effective way of escalating this, please let me know!
Two further calls to the Gold line resulted in "Different countries will see different availability".
If anyone has a more effective way of escalating this, please let me know!
Mar 3, 2016, 4:12 am
#64
formerly mattking2000
Original Poster
Join Date: Nov 2012
Location: DXB
Programs: BA|AC|AZ|SPG|H|FPC
Posts: 1,190
Mar 7, 2016, 7:04 am
#65
formerly mattking2000
Original Poster
Join Date: Nov 2012
Location: DXB
Programs: BA|AC|AZ|SPG|H|FPC
Posts: 1,190
Update!!
The issue has now been resolved and availability should be uniform.
Many thanks to Gavin & the BA.com team on FT^^. If I may so reproduce a PM here:
The issue has now been resolved and availability should be uniform.
Many thanks to Gavin & the BA.com team on FT^^. If I may so reproduce a PM here:
We have received an update from Cathay Pacific and now the availability should now be uniform. I have checked avios availability from three different locations and they are all showing the same so you should no longer have any discrepancies. As for the availability of seats for redemption purchase, that, Im afraid is down to the particular airlines and the availability that they are offering for BA Avios customers.I have checked availability for December, there are seats available in economy so I think I may have fixed this issue for you.
Mar 7, 2016, 7:46 am
#66
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,851
Thanks.
Both 27/1 HKG-BKK and 31/1 BKK-HKG now both look like xxxx on BAEC and AM. Not sure whether BAEC fixed the synchronisation issues on their end or CX simply reduced inventory even for their own members to match what is made available for partners.
Both 27/1 HKG-BKK and 31/1 BKK-HKG now both look like xxxx on BAEC and AM. Not sure whether BAEC fixed the synchronisation issues on their end or CX simply reduced inventory even for their own members to match what is made available for partners.
Apr 5, 2016, 3:07 am
#67
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,851
Apr 5, 2016, 7:31 am
#68
formerly mattking2000
Original Poster
Join Date: Nov 2012
Location: DXB
Programs: BA|AC|AZ|SPG|H|FPC
Posts: 1,190
However, I suggest you contact BA.com Official through PM on this board, as this was the problem I'm having. For 13 May, I see this:
Apr 5, 2016, 8:14 am
#70
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,851
Spot on. I can replicate mattking2000's search with a Canadian account.
(Link to previous incident: http://www.flyertalk.com/forum/catha...l#post26171378 )
(Link to previous incident: http://www.flyertalk.com/forum/catha...l#post26171378 )
Last edited by percysmith; Apr 5, 2016 at 9:15 am
May 4, 2017, 9:37 pm
#71
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
So I had this problem yesterday.
Searching KUL - HKG 1 Jan 2018 for KA732
Couldn't see it on a HKG BA account. Called up BAEC and they couldn't see nor book it.
Then I switched to a Singapore account and saw it good and clear.
Makes me wonder now how many flights I had missed because of this issue...
Seems like this is a systemic issue?
Searching KUL - HKG 1 Jan 2018 for KA732
Couldn't see it on a HKG BA account. Called up BAEC and they couldn't see nor book it.
Then I switched to a Singapore account and saw it good and clear.
Makes me wonder now how many flights I had missed because of this issue...
Seems like this is a systemic issue?
May 5, 2017, 2:55 am
#72
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,851
So I had this problem yesterday.
Searching KUL - HKG 1 Jan 2018 for KA732
Couldn't see it on a HKG BA account. Called up BAEC and they couldn't see nor book it.
Then I switched to a Singapore account and saw it good and clear.
Makes me wonder now how many flights I had missed because of this issue...
Seems like this is a systemic issue?
Searching KUL - HKG 1 Jan 2018 for KA732
Couldn't see it on a HKG BA account. Called up BAEC and they couldn't see nor book it.
Then I switched to a Singapore account and saw it good and clear.
Makes me wonder now how many flights I had missed because of this issue...
Seems like this is a systemic issue?