Originally Posted by
mattking2000
Unfortunately no,
BA.com Official said he's gotten two colleagues (one in partner availability & one in IT systems) looking into it and that he'd get back to me if they found anything, but so far I haven't heard anything.
Two further calls to the Gold line resulted in "Different countries will see different availability".
If anyone has a more effective way of escalating this, please let me know!
OP, have you tried phoning BAEC in HK? The BAEC agent in HK should be able to see the correct award availability for CX flights.