Go Back  FlyerTalk Forums > Miles&Points > Airlines and Mileage Programs > British Airways | Executive Club
Reload this Page >

Thanks for responding to a medical emergency

Community
Wiki Posts
Search

Thanks for responding to a medical emergency

Thread Tools
 
Search this Thread
 
Old Feb 8, 2016, 5:11 pm
  #61  
 
Join Date: Aug 2015
Location: LHR, JFK, FRA
Programs: BAEC, HHonours, IHG, Bonvoy, KFC Colonel's club
Posts: 36
Flyingdoctorwu you placed an IV? ^ I was wondering what is actually available in the medical equipment bag, luckily I never had to use it. My friend once had someone with urosepsis and told me their equipment bag was useless, no drips available.

Slightly off topic but wondering if people have heard of the famous HKG-LHR emergency where a passenger developed a pneumothorax. Rather than diverting the plane there were two doctors available and placed a chest drain using brandy to disinfect, converted a coat hanger to a trochar and used a bottle of evian as an underwater seal. Plane touched down in LHR and patient made an uncomplicated recovery.
Cheny is offline  
Old Feb 8, 2016, 5:53 pm
  #62  
 
Join Date: Jul 2006
Location: Quite close to NQY
Programs: BAEC Silver,clubcard,clubcard plus, BA Amex................ And Mucci x3 ;)
Posts: 9,488
Originally Posted by Cheny
Flyingdoctorwu you placed an IV? ^ I was wondering what is actually available in the medical equipment bag, luckily I never had to use it. My friend once had someone with urosepsis and told me their equipment bag was useless, no drips available.

Slightly off topic but wondering if people have heard of the famous HKG-LHR emergency where a passenger developed a pneumothorax. Rather than diverting the plane there were two doctors available and placed a chest drain using brandy to disinfect, converted a coat hanger to a trochar and used a bottle of evian as an underwater seal. Plane touched down in LHR and patient made an uncomplicated recovery.

There is actually a kit list knocking around the inter web somewhere listing what BA carries onboard.

In this situation a slightly better worded letter would be appropriate and perhaps a little play with the BA supercomputer to allow for the odd random upgrade without putting it in writing.

Basically the sorts of things that cost very little in the grand scheme of things, appear random but give a hint to the person involved that they are being looked after as a thank you.


cs
cornishsimon is offline  
Old Feb 8, 2016, 11:21 pm
  #63  
 
Join Date: Mar 2010
Location: london
Programs: Hilton diamond, BA GCH
Posts: 350
Originally Posted by aardvarkdave
Contrast with Lufthansa's approach to Doctors where they provide discounts, extra frequent flyer points, a training course which gives CPD points, and they also register volunteer doctors on a database so the crew know who's available and what their skills are.

http://www.lufthansa.com/uk/en/Doctor-on-board
Does BA have a similar scheme?
chimambu is offline  
Old Feb 8, 2016, 11:48 pm
  #64  
 
Join Date: Mar 2010
Location: london
Programs: Hilton diamond, BA GCH
Posts: 350
Originally Posted by FlyingDoctorwu
Many years ago I was traveling Asiana from ICN-LAX when they called out for a medical professional. I responded and found an unresponsive passenger.. I spent the better part of the next two hours tending to her; averting a diversion (we were offerred the options of Tokyo or returning to ICN)... Placed an IV, gave her fluids, monitored her blood pressure (which is almost impossible on a plane)... I was close to diverting the plane but she started to respond and then she was adamant about not diverting... I finally went back to my seat but avoided any further of the delicious Pol Roger Winston Churchill... I never recieved any thanks or anything (or any to go Champagne...).. I didn't expect much but a letter saying thank you would have been nice...


Oh and the medical kit on a Korean airline is very confusing.. and lacking a tourniquet... if you ever need assistance from a MD, best hope that either an anesthesiologist, intensivist, or emergency medicine physician is on board... I would think that all others would lack the skills
FDW
Not strictly true.

Often the skills required are those of basic life support and general assessment. Often reassurance is what is required. If the super skills of the specialties you mention are really needed then they will not be able to provide it on a plane. A diversion will be needed and you do not require the sub specialisation for that judgment.

In any case the necessary advice outside your speciality is obtained from the ground and you are there to interpret between the patient and ground support in such a scenario.
chimambu is offline  
Old Feb 9, 2016, 1:33 am
  #65  
 
Join Date: Aug 2015
Location: England
Programs: BAEC Gold, UA Mileage Plus, Hotels.com Gold, Marriott Bonvoy Platinum, Pizza Express Gold
Posts: 605
Originally Posted by Cheny
Flyingdoctorwu you placed an IV? ^ I was wondering what is actually available in the medical equipment bag, luckily I never had to use it. My friend once had someone with urosepsis and told me their equipment bag was useless, no drips available.

Slightly off topic but wondering if people have heard of the famous HKG-LHR emergency where a passenger developed a pneumothorax. Rather than diverting the plane there were two doctors available and placed a chest drain using brandy to disinfect, converted a coat hanger to a trochar and used a bottle of evian as an underwater seal. Plane touched down in LHR and patient made an uncomplicated recovery.
If the chest drain incident is the one I'm thinking of then there's a bit more to the story. I worked in the same hospital (much later on) as the surgeon who did the chest drain and the story I heard was that he was asked to see the passenger in question while still on the ground and said she was fine to fly....
omk298 is offline  
Old Feb 9, 2016, 1:36 am
  #66  
 
Join Date: Nov 2012
Programs: BA Silver, VS Silver
Posts: 792
Originally Posted by chimambu
Not strictly true.

Often the skills required are those of basic life support and general assessment. Often reassurance is what is required. If the super skills of the specialties you mention are really needed then they will not be able to provide it on a plane. A diversion will be needed and you do not require the sub specialisation for that judgment.

In any case the necessary advice outside your speciality is obtained from the ground and you are there to interpret between the patient and ground support in such a scenario.
Agree. There's surprisingly little that can be done on a plane except basic life support for the very unwell, and reassurance for others. Cabin crew should be trained in basic life support as part of first aid training, as might others on board. The value of a medical assessment is in spotting the potentially very unwell who might deteriorate from those feeling a bit poorly. And dare I say it, providing reassurance for the crew!
bd95 is offline  
Old Feb 9, 2016, 1:44 am
  #67  
Ziz
 
Join Date: Feb 2008
Location: Canada
Programs: BA Silver
Posts: 1,254
I know someone on a US airline who responded to a call for a doctor. He was only a 2nd year med student so very rudimentary knowledge, but basically just reassured the patient, had her relax, etc. and even he walked away with a $250 voucher and a bottle of wine.
Ziz is offline  
Old Feb 9, 2016, 2:00 am
  #68  
 
Join Date: Jun 2014
Location: Leeds, UK
Programs: Mucci, BAEC GGL/CCR, Hilton Diamond, IHG Diamond Ambassador, Stena Gold
Posts: 1,107
I've responded a couple of times on airplanes, but not on BA. Not received (nor expected to) more than a bottle of wine.

The best gratitude I got was actually from Stena Line, after I had responded to a call on a ferry. I received a really nice thank you letter, and a free return journey in their equivalent of first class.
Gastrocnemius is offline  
Old Feb 9, 2016, 6:54 am
  #69  
Four Seasons Contributor BadgeAman 5+ Badge
 
Join Date: Mar 2004
Location: Baltimore MD
Posts: 3,458
Originally Posted by Cheny
Flyingdoctorwu you placed an IV? ^ I was wondering what is actually available in the medical equipment bag, luckily I never had to use it. My friend once had someone with urosepsis and told me their equipment bag was useless, no drips available.
Sphygmonanometer 1
Stethoscope 1
Airways, oropharyngeal (3 sizes): 1 pediatric, 1 small adult, 1 large adult or equivalent 3
Self-inflating manual resuscitation device with 3 masks (1 pediatric, 1 small adult, 1 large adult or equivalent) 1:3 masks
CPR mask (3 sizes), 1 pediatric, 1 small adult, 1 large adult, or equivalent 3
IV Admin Set: Tubing w/ 2 Y connectors 1
Alcohol sponges 2
Adhesive tape, 1-inch standard roll adhesive 1
Tape scissors 1 pair
Tourniquet 1
Saline solution, 500 cc 1
Protective nonpermeable gloves or equivalent 1 pair
Needles (2-18 ga., 2-20 ga., 2-22 ga., or sizes necessary to administer required medications) 6
Syringes (1-5 cc, 2-10 cc, or sizes necessary to administer required medications) 4
Analgesic, non-narcotic, tablets, 325 mg 4
Antihistamine tablets, 25 mg 4
Antihistamine injectable, 50 mg, (single dose ampule or equivalent) 2
Atropine, 0.5 mg, 5 cc (single dose ampule or equivalent) 2
Aspirin tablets, 325 mg 4
Bronchodilator, inhaled (metered dose inhaler or equivalent) 1
Dextrose, 50%/50 cc injectable, (single dose ampule or equivalent) 1
Epinephrine 1:1000, 1 cc, injectable, (single dose ampule or equivalent) 2
Epinephrine 1:10,000, 2 cc, injectable, (single dose ampule or equivalent) 2
Lidocaine, 5 cc, 20 mg/ml, injectable (single dose ampule or equivalent) 2
Nitroglycerin tablets, 0.4 mg 10
Basic instructions for use of the drugs in the kit 1

This is the basic miniumium for a kit to contain per FAA guidelines. The kit I recieved also had a larynoscope and endotracheal tube... it did not have a tourniquet, which made placing an IV quite difficult...

I really think the kits should have to automatic blood pressure, pulse, and oxygen saturation machine... The taking of blood pressure at 35K feet is quite a difficult feat... the stethoscope is pretty much worthless...

Originally Posted by chimambu
Not strictly true.

Often the skills required are those of basic life support and general assessment. Often reassurance is what is required. If the super skills of the specialties you mention are really needed then they will not be able to provide it on a plane. A diversion will be needed and you do not require the sub specialisation for that judgment.

In any case the necessary advice outside your speciality is obtained from the ground and you are there to interpret between the patient and ground support in such a scenario.
Yes sorry I agree.. definitely in most cases all is needed is support and reassurance... I actually would probably be the worse candidate for that... but in case of a true emergency, I would want someone with experience with critical situations.... someone who has (recent) experience managing an airway, placing an intravenous line, or performing ACLS... my neighbor (a pediatrician) answered a call for someone who was having a hypoglycemic episode (sugar unreadable on their pocket monitoring)... she tried placing an intravenous line and had difficulty but ultimately succeed and was able to give dextrose... she told me it was the first IV she had placed since residency (ten years)

Unfortunately, at least with Asiana, there was not a ground support service that was accessible to me. and you're absolutely right, I didn't really have the right resources to manage the situation.. I actually would have diverted the plane if it had been my mother but once the patient perked up she insisted we continue (dx: angina-> unrelieved by two rounds of nitro; took another-> hypotension. BP was 60 systolic when I found her.. Gave her fluid and she perked up a bit.)

FDW
FlyingDoctorwu is offline  
Old Feb 9, 2016, 10:52 am
  #70  
JB7
 
Join Date: Apr 2015
Posts: 101
Originally Posted by Originally Posted by aardvarkdave
Contrast with Lufthansa's approach to Doctors where they provide discounts, extra frequent flyer points, a training course which gives CPD points, and they also register volunteer doctors on a database so the crew know who's available and what their skills are.

http://www.lufthansa.com/uk/en/Doctor-on-board
Originally Posted by chimambu
Does BA have a similar scheme?
I've only heard this 2nd hand (from a Dr.) but BA does, I was told, have a register that Dr.'s can have themselves placed on (after BA do the requisite checks) so that their presence is know when they fly.

Perhaps someone with more detailed knowledge could elaborate?

Seeing as this topic is being discussed it may be an opportunity for any such BA programme to get a little 'publicity' that could encourage some more Dr.'s to sign up - something I couldn't see a downside in anyway.


EDIT : I've PM'd our friendly Rep, Louise, to see if this is something that's within her remit to post details about.

Last edited by JB7; Feb 9, 2016 at 11:03 am
JB7 is offline  
Old Feb 9, 2016, 11:04 am
  #71  
FlyerTalk Evangelist
 
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,169
I don't think this is true, BA used to have registered doctors in all out stations but this has now stopped.
Can I help you is offline  
Old Feb 9, 2016, 11:15 am
  #72  
Suspended
 
Join Date: Nov 2007
Posts: 6,189
Originally Posted by schwarm
I doubt the laws are exactly the same, but in the US, if you receive compensation -- either monetary or in-kind, you may lose protection from good samaritan laws, which prevent malpractice claims.

My surgeon colleague in the UK was recently telling me that, without having had a claim, his annual malpractice insurance rates have increased from 15,000 to nearly 100,000 over the past few years. So litigiousness is apparently spreading from the US to elsewhere.
Or actual malpractice has increased. Or insurers can charge a higher premium and there's not a competitive market in this sort of insurance. Lots of potential causes for the increase other than what you mentioned.
IcHot is offline  
Old Feb 11, 2016, 11:49 am
  #73  
JB7
 
Join Date: Apr 2015
Posts: 101
Originally Posted by Can I help you
I don't think this is true, BA used to have registered doctors in all out stations but this has now stopped.
You're right CIHY. (Of course!)

Louise came back to me this evening confirming that BA don't in fact have such a programme. I must have dreamed it!!

Maybe it's something they could look at in the future as it seems like a good idea anyway?
JB7 is offline  
Old Feb 11, 2016, 12:12 pm
  #74  
 
Join Date: May 2010
Location: Oxon, UK
Programs: Mucci des canapes, Skywards Gold, BAEC, IC Plat Amb, LH FTV
Posts: 1,954
Not just BA. On my last flight with EK in F an unwell patient was moved into the empty seat next to mine. I approached the cabin crew to admit i was a doctor and although I had no particular wish to get involved I would be happy to help if they asked. As it happened they did wake me a little later to ask for my brief assessment to relay to the ground medical team. No thanks of any form offered (nothing expected except maybe a thanks from the purser as we left the plane but that didn't happen).
Rather ironically a complaint I made about very poor service on a flight a week earlier was dismissed by EK as I had apparently failed to acknowledge a medical emergency that all pax in F had been informed of by the purser on that flight (it was the first I'd heard of it)!
pomkiwi is offline  
Old Feb 11, 2016, 12:54 pm
  #75  
 
Join Date: Jun 2015
Location: Newcastle
Programs: Working towards being a Bronze member
Posts: 238
When medical assistance is offered on board, a report will be sent to CR.
The information is then assessed by a medical professional and categorised based on the level of assistance offered. There's 3 categories and will depend on if a gesture is offered.

"All posts are my own and don't represent my employer"
Happytohelp is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.