Calchas

I can answer that one for you: no.

cathlee

Good to hear^ I just submitted all the claims tonight at the baggage office. Hope I will be as lucky

Blumie

Ok, my last post in this thread! Turns out that my bag was at PMI the entire time. I checked in on 28 June, and on 6 July (i.e., six days later), my bag flew PMI-MAD-JFK on IB. So it would appear that my bag was not caught up in the LHR fiasco, unless it was collateral damage (i.e., perhaps they were holding some bags at their origin due to capacity issues at LHR). Still have lots of questions, but it's another piece of the puzzle.

Good news is that everything appears to be intact, including my two bottles of olive oil!

ojala

I agree. We did LAX-LHR-HEL on June 17/18 and one bag (of three) got delayed in LHR for an overnight. Again on July 3 we flew BCN-LHR-HEL and both of your bags got delayed, we got one on July 5th and one is still missing. Both cases include a transfer from T5 to T3 for the HEL flight (BA & AY).

Of the hundreds of flights we've done, we have got delayed luggage only four times, and of them, three times just one of the bags. Always in LHR. Even short transfers in CDG has worked out just fine. We got our BA Gold just renewed with 2000+ TP but now there's a big question in the air if we should start to avoid LHR for good, and let British Airways go at the same time.

stimpy

I got a pretty fast response from my claim to BA, but they are only offering a third of what I claimed. I had about a €1000 claimed and they said 300 will do. They said that they would not compensate for broken wine bottles and the further damage caused by the wine.

I can see that if a broken wine bottle was all the damage, then sure BA is right. But these wine bottles were very well packed so they could not be broken unless the bags incurred severe damage, which is what happened. BA is reimbursing me for the destroyed luggage, but not the contents inside. I don't agree, but it's not worth fighting over.

phord

16 days and I finally have my bag. Gone missing on transit DOH-LHR-YUL on June 27. Was in canada only for a few days and had to ask BA to hold at YUL. Unfortunately ended up with a few things stolen from the bag during its stay.

cathlee

15 days now... no updates no nothing

phord

Flew out of YUL last night on my way back to DOH. Saw the woman who gave me the bag the other day and mentioned about the missing items. She said that a large number of complaints have been rolling in regarding stolen toiletries.....I guess somebody is in need or a lot of shampoo and deodorant.

stimpy

Well it has happened again. Total meltdown at LHR the last couple of days and huge numbers of bags just sitting there yet to be sorted. This is what BA has told me just now. Yesterday they said they had located my bags in Chicago and would put them on the next flight. They located one of the bags today at LHR and gave it to the Citybags courier to forward to me. Only they screwed up and gave it to Citybags at LHR rather than the courier here in France, even though it is all correctly spelled out in the dossier that it has to come to France.

BA themselves, CANNOT EVEN CONTACT CITYBAGS! How can you screw up so bag as to hire a courier firm that will not answer the phone, nor reply to emails? BA just told me that eventually EVENTUALLY! Citybags will realize that my bag has to come to France and return it to BA so they can fly it to Paris. And eventually they expect to find the second bag somewhere at LHR. I'm betting it takes a week or more and my bags arrive destroyed like the previous time.

I guess I just have to resign myself to never ever flying BA when I need to check bags.

stimpy

Am I really the only one here who is still missing bags? Is BA lying to me saying that thousands upon thousands of bags are sitting at LHR which is why I still don't have mine after 5 days?