ojala

I agree. We did LAX-LHR-HEL on June 17/18 and one bag (of three) got delayed in LHR for an overnight. Again on July 3 we flew BCN-LHR-HEL and both of your bags got delayed, we got one on July 5th and one is still missing. Both cases include a transfer from T5 to T3 for the HEL flight (BA & AY).

Of the hundreds of flights we've done, we have got delayed luggage only four times, and of them, three times just one of the bags. Always in LHR. Even short transfers in CDG has worked out just fine. We got our BA Gold just renewed with 2000+ TP but now there's a big question in the air if we should start to avoid LHR for good, and let British Airways go at the same time.