Has anyone ever got BA/Amex to "untrigger" a 241 Voucher?

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Jun 13, 2014, 2:35 am

#16

crazy8534

Join Date: Jun 2013

Location: UK

Programs: BA GGL, BA Amex Prem, Amex Plat, Hilton Diamond, Sir Crazy8534 de l'ordres des aides de Pucci

Posts: 4,466

Quote:

Originally Posted by Globaliser

Yes, that's how it worked for me, too, when that happened a few years back - although in my case I deliberately delayed the refund into year 2 so as to help with postponing that year's voucher issue.

Same here- mine was a case of a 241 voucher triggered by fully-flex J ticket which wasn't used (no intention to trigger voucher). As well as having additional spend requirement the next year my 'avios to be transferred' balance went into negative territory for a month or so (it had been transferred to BA before I claimed the refund) until I had made up the spend.

I think if you got a refund onto the card and then closed the account, with the intention of keeping the avios, you might end up with some kind of audit.

Jun 13, 2014, 4:54 am

#17

Paralytic

Original Poster

Join Date: Jan 2009

Location: Near Edinburgh

Programs: BA Silver

Posts: 9,034

Quote:

Originally Posted by Teece

Only if the refund occurs in the subsequent year. Otherwise it's whatever the limit is for your card, £10k or £20k.

Oh yes, ignore that bit. I expect the refund in a few days, and my year end is not till December.

Jun 13, 2014, 4:56 am

#18

Paralytic

Original Poster

Join Date: Jan 2009

Location: Near Edinburgh

Programs: BA Silver

Posts: 9,034

Quote:

Originally Posted by MrSimonR

...which you can't book until August 2015, giving you more than a year to earn your next 241

...meaning you can get an unexpected bonus by taking a 241 trip to NYC or somewhere that won't use a lot of avios.

The simple fact is the early trigger means I won't be able to use that voucher. Yes, I could probably trigger the following year's one early, but then I'll have to do that for subsequent years too.

Jun 13, 2014, 5:12 am

#19

martin102

Join Date: Nov 2012

Location: Edinburgh

Programs: BA Gold. Flying Blue, Radisson, Accor

Posts: 289

This happened to me last year. Transaction was put through with a extra 0 added. Took me over the limit and triggered the voucher. Didn't really want the voucher then and phoned Amex who reversed the voucher and told me to phone the helpline when I had correctly triggered the limit. They did say that they rarely got requests like mine and weren't sure how to handle it. Made the limit later on that year phoned in and voucher issued.

Aug 14, 2014, 7:22 am

#20

Paralytic

Original Poster

Join Date: Jan 2009

Location: Near Edinburgh

Programs: BA Silver

Posts: 9,034

An update to this.

I contacted Amex, they said they'd contact BA, and the voucher disappeared from my BAEC account a few days later.

I've since reached the £10K threshold (excluding the spurious charge/refund), contacted Amex again and the voucher is now sitting in my BAEC account.

Good service all round.

Aug 14, 2014, 7:46 am

#21

rl290

Join Date: Feb 2012

Posts: 40

Great resolution! I am always trying to juggle expenses to make sure 2-for-1s come in at useful time (e.g. trying to get one at the end of the card year, and one at the start of the next) as this allows me to double them up more easily. If I plan successfully I'll be using my 4-for-1 in summer 2016 also.

R