May 21, 2014, 6:35 am
Last edit by: US @ DEN
Please list any issues/queries here. Updated to post # 87 plus 129.
iOS
Problem :
-upgrade button doesn’t work. It delivers MMB section but no upgrade ability (says to use normal website)
-seat map doesn’t work (just shows random symbols, not sure if iOS or Android related)
-BEY is in the "Europe" category rather than Middle East
-FDH: an extra "f"
-passbook error fails to download boarding pass - details here.
-On the flight status pages, there is no way to refresh the flight status to view latest information - surely you should be able to swipe down to refresh?
-Wifi password page lists closed BA lounges - Nairobi, Istanbul, Mumbai.
- app doesn't seem to update booking details when a return flight is changed via TA after outbound flown, second time I've experienced it recently (resolved when I check-in for booking via ba.com, albeit with a big of a lag - 5 mins+)
- Unable to download terminal maps because hard-coded server name no longer exists
- Ability to download mobile BPs is tied to phone clock showing 24 hours before departure whereas on connections and same-day returns the BP can be available before this.
-Business UK status not showning fast track status.
- The app fails to redirect to AA correctly to change seats on a BA booking
- receiving between 13-15 notifications per OLCI on notifications screen for each flight (testing ios10).
- App shuts down audio playing on other apps when certain BA app pages are loaded, including award search.
- The iPad app does not show the current year's tier points once you retain GGL. A panel on the My Account page, that I assume shows progress to the next tier, simply says you have retained GGL.
- as guest, Wallet boarding pass does not show oneworld status
Query :
-will gate numbers and baggage carousel numbers for non UK airports be displayed?
-Does the timer that determines how soon after departure time the "your next flight" section is updated work? And does this adjust with delays to the flight?
-where did the airport maps go?
-no pictures on the new destinations
Feature Request :
-Facility to add membership card to Wallet
-Booking of awards within the app
-GUI menu button move to left hand side
-synch across devices so if checked in on PC then ability to directly get BP
-gate number displayed on BP
-display booking class in MMB section under further details. (currently this only works using the upgrade button and then clicking on the flight segment in question)
-consistent UI (some sections are new and some revert to mobile site GUI)
-swipe to go back one step as per Apple standards
-change style to tabs instead of home screen and hamburger system
-weather shown should be for date of arrival (if less than 2 weeks away)
-HHA missing info (household account)
-resize add a booking on my bookings screen (too much real estate)
-contact us shows general contact info and not status specific info. (Gold line example)
-opton to turn off the return fares from London bit on bottom of home screen
-A hopeless request, but can it not be made to work with iOS6?
- For those of us who use both iOS and Android, minor request but can we have 'My account' list Avios and TPs in the same order (Android shows TPs then Avios, iOS shows Avios then TPs)
- Similarly can the menu be consistently either top left or top right on both (top right IMHO)
- Can it show LT TPs (at the very least in Full account details, if not on the main page with current Avios/TPs)
- Can it show GGL status on boarding passes please - if ba.com does, so should the app
- Add functionality to allow tracking of your bag (i.e. showing the last point of scan within the baggage tracing system) similar to that on the US Airways app.
- Add a CCR card display please.
Android
Problem :
-Flight Status, by Route & by Airport.
-The airport master data is loaded as :London, United Kingdom, LCY, City Airport
London, United Kingdom, LGW, Gatwick
London, United Kingdom, LHR, Heathrow
Which ever one you choose, it displays as "London, United..", so you can't tellwhich airport you've selected.
-upgrade button doesn’t work. It delivers sorry all available seats have been sold (incorrectly)
-changing seat button doesn’t work (may just be current BA.com issue related)
-seat map doesn’t work (just shows random symbols, not sure if iOS or Android related)
- Issues with reloading bookings after flight has been changed
Query :
-Android Widget no longer seems to exist. Is this intentional?
-version needed to upgrade app? (4.0.2 or earlier compatibility)?
-old boarding passes, are they still available? - yes, just go into previous bookings(EDIflyer)
Feature Request :
-Executive Club contact details (with the appropriate number for logged-in user's current tier)
-Booking of awards within the app
-add to calendar feature should allocate time according to flight duration not a fixed 1 hour
-smoother scrolling
-better contrast when Silver status and text at top of app window (white text)
- For those of us who use both iOS and Android, minor request but can we have 'My account' list Avios and TPs in the same order (Android shows TPs then Avios, iOS shows Avios then TPs)
- Similarly can the menu be consistently either top left or top right on both (top right IMHO)
- Can it show LT TPs (at the very least in Full account details, if not on the main page with current Avios/TPs)
- Can it show GGL status properly please - if ba.com does, so should the app
.
iOS
Problem :
-upgrade button doesn’t work. It delivers MMB section but no upgrade ability (says to use normal website)
-seat map doesn’t work (just shows random symbols, not sure if iOS or Android related)
-BEY is in the "Europe" category rather than Middle East
-FDH: an extra "f"
-passbook error fails to download boarding pass - details here.
-On the flight status pages, there is no way to refresh the flight status to view latest information - surely you should be able to swipe down to refresh?
-Wifi password page lists closed BA lounges - Nairobi, Istanbul, Mumbai.
- app doesn't seem to update booking details when a return flight is changed via TA after outbound flown, second time I've experienced it recently (resolved when I check-in for booking via ba.com, albeit with a big of a lag - 5 mins+)
- Unable to download terminal maps because hard-coded server name no longer exists
- Ability to download mobile BPs is tied to phone clock showing 24 hours before departure whereas on connections and same-day returns the BP can be available before this.
-Business UK status not showning fast track status.
- The app fails to redirect to AA correctly to change seats on a BA booking
- receiving between 13-15 notifications per OLCI on notifications screen for each flight (testing ios10).
- App shuts down audio playing on other apps when certain BA app pages are loaded, including award search.
- The iPad app does not show the current year's tier points once you retain GGL. A panel on the My Account page, that I assume shows progress to the next tier, simply says you have retained GGL.
- as guest, Wallet boarding pass does not show oneworld status
Query :
-will gate numbers and baggage carousel numbers for non UK airports be displayed?
-Does the timer that determines how soon after departure time the "your next flight" section is updated work? And does this adjust with delays to the flight?
-where did the airport maps go?
-no pictures on the new destinations
Feature Request :
-Facility to add membership card to Wallet
-Booking of awards within the app
-GUI menu button move to left hand side
-synch across devices so if checked in on PC then ability to directly get BP
-gate number displayed on BP
-display booking class in MMB section under further details. (currently this only works using the upgrade button and then clicking on the flight segment in question)
-consistent UI (some sections are new and some revert to mobile site GUI)
-swipe to go back one step as per Apple standards
-change style to tabs instead of home screen and hamburger system
-weather shown should be for date of arrival (if less than 2 weeks away)
-HHA missing info (household account)
-resize add a booking on my bookings screen (too much real estate)
-contact us shows general contact info and not status specific info. (Gold line example)
-opton to turn off the return fares from London bit on bottom of home screen
-A hopeless request, but can it not be made to work with iOS6?
- For those of us who use both iOS and Android, minor request but can we have 'My account' list Avios and TPs in the same order (Android shows TPs then Avios, iOS shows Avios then TPs)
- Similarly can the menu be consistently either top left or top right on both (top right IMHO)
- Can it show LT TPs (at the very least in Full account details, if not on the main page with current Avios/TPs)
- Can it show GGL status on boarding passes please - if ba.com does, so should the app
- Add functionality to allow tracking of your bag (i.e. showing the last point of scan within the baggage tracing system) similar to that on the US Airways app.
- Add a CCR card display please.
Android
Problem :
-Flight Status, by Route & by Airport.
-The airport master data is loaded as :London, United Kingdom, LCY, City Airport
London, United Kingdom, LGW, Gatwick
London, United Kingdom, LHR, Heathrow
Which ever one you choose, it displays as "London, United..", so you can't tellwhich airport you've selected.
-upgrade button doesn’t work. It delivers sorry all available seats have been sold (incorrectly)
-changing seat button doesn’t work (may just be current BA.com issue related)
-seat map doesn’t work (just shows random symbols, not sure if iOS or Android related)
- Issues with reloading bookings after flight has been changed
Query :
-Android Widget no longer seems to exist. Is this intentional?
-version needed to upgrade app? (4.0.2 or earlier compatibility)?
-old boarding passes, are they still available? - yes, just go into previous bookings(EDIflyer)
Feature Request :
-Executive Club contact details (with the appropriate number for logged-in user's current tier)
-Booking of awards within the app
-add to calendar feature should allocate time according to flight duration not a fixed 1 hour
-smoother scrolling
-better contrast when Silver status and text at top of app window (white text)
- For those of us who use both iOS and Android, minor request but can we have 'My account' list Avios and TPs in the same order (Android shows TPs then Avios, iOS shows Avios then TPs)
- Similarly can the menu be consistently either top left or top right on both (top right IMHO)
- Can it show LT TPs (at the very least in Full account details, if not on the main page with current Avios/TPs)
- Can it show GGL status properly please - if ba.com does, so should the app
.
The British Airways iPhone & Android App
May 21, 2014, 4:53 am
#46
Join Date: Feb 2011
Programs: BAEC Silver, LH FT, Accor Plat
Posts: 235
A few other things for the iOS version now that I've added a flight 
1) You can't swipe to go backwards which is the standard gesture in iOS7 now
2) I agree that the Hamburger button should be on the left hand side rather than the right, with the menu on that side as well. I understand why you want the home button where it is (left=back) but it breaks convention of other apps using the hamburger (which isn't really sanctioned by Apple anyway, was it Facebook or Google that came up with it first? who knows...)
Oh and great job up to this point, it's a lovely app!
1) You can't swipe to go backwards which is the standard gesture in iOS7 now
2) I agree that the Hamburger button should be on the left hand side rather than the right, with the menu on that side as well. I understand why you want the home button where it is (left=back) but it breaks convention of other apps using the hamburger (which isn't really sanctioned by Apple anyway, was it Facebook or Google that came up with it first? who knows...)
Oh and great job up to this point, it's a lovely app!
May 21, 2014, 4:53 am
#47
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,805
May 21, 2014, 4:56 am
#48
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,209
App version: 5.0.508
Database version: 3.7
If you've got Google Play set up to automatically update I'm sure it will as long as you're running a compatible version of Android.
Otherwise just upgrade manually. You can tell if it's updated as it looks totally different to the previous apps.
May 21, 2014, 4:58 am
#49
Join Date: Nov 2012
Location: London, Copenhagen
Programs: SK*G, BA Gold, IHG Plat AMB
Posts: 969
Exact same issue here in regards to the error message.
May 21, 2014, 5:03 am
#50
Join Date: Aug 2008
Location: Iver
Programs: BA GOLD/OWE BA Amex Prem Plus Tesco Airmiles Qantas Bronze IHG SPG Eithad
Posts: 2,902
The app version and database version are different. On my build (the final iOS beta) it says:
App version: 5.0.508
Database version: 3.7
If you've got Google Play set up to automatically update I'm sure it will as long as you're running a compatible version of Android.
Otherwise just upgrade manually. You can tell if it's updated as it looks totally different to the previous apps.
App version: 5.0.508
Database version: 3.7
If you've got Google Play set up to automatically update I'm sure it will as long as you're running a compatible version of Android.
Otherwise just upgrade manually. You can tell if it's updated as it looks totally different to the previous apps.
May 21, 2014, 5:08 am
#51
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,209
So see if you have Google Play and run it. Updates should be listed in there. If the app is called Android Market it's possible that your version is too old but run it anyway and see how it goes. I'm not sure the minimum version of Android required for the new app.
May 21, 2014, 5:12 am
#52
Join Date: Aug 2008
Location: Iver
Programs: BA GOLD/OWE BA Amex Prem Plus Tesco Airmiles Qantas Bronze IHG SPG Eithad
Posts: 2,902
I think it's most likely the previous version would have been installed via the Google Play store (as that's what BA links to for Android but confusingly Samsung also has their own App Store).
So see if you have Google Play and run it. Updates should be listed in there. If the app is called Android Market it's possible that your version is too old but run it anyway and see how it goes. I'm not sure the minimum version of Android required for the new app.
So see if you have Google Play and run it. Updates should be listed in there. If the app is called Android Market it's possible that your version is too old but run it anyway and see how it goes. I'm not sure the minimum version of Android required for the new app.
May 21, 2014, 5:14 am
#53
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
Or just go to the BA app in the Play Store and it will have Update listed as the top right button. I just did that on my Samsung Galaxy Note which is my backup device to the iPhone.
May 21, 2014, 5:15 am
#54
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
May 21, 2014, 5:18 am
#55
Join Date: Aug 2005
Posts: 360
May 21, 2014, 5:20 am
#56
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,209
[cut image was too large to paste here]
The update should show automatically if your device supports the new version.
Before I upgrade the Android version, anyone want to tell me how to enable the home screen widget on the old version [EDIT: found it]? I never knew that feature existed and would like to take a look before I upgrade.
Last edited by layz; May 21, 2014 at 5:27 am
May 21, 2014, 5:26 am
#58
Join Date: Aug 2008
Location: Iver
Programs: BA GOLD/OWE BA Amex Prem Plus Tesco Airmiles Qantas Bronze IHG SPG Eithad
Posts: 2,902
I think it's most likely the previous version would have been installed via the Google Play store (as that's what BA links to for Android but confusingly Samsung also has their own App Store).
So see if you have Google Play and run it. Updates should be listed in there. If the app is called Android Market it's possible that your version is too old but run it anyway and see how it goes. I'm not sure the minimum version of Android required for the new app.
So see if you have Google Play and run it. Updates should be listed in there. If the app is called Android Market it's possible that your version is too old but run it anyway and see how it goes. I'm not sure the minimum version of Android required for the new app.
May 21, 2014, 5:53 am
#59
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,209
Android app (Nexus 5)
After having a look at the widget on the old app and then upgrading I get a 'Problem loading widget' message where the old widget used to be.
Is it possible on future updates to either remove the widget from the homescreen when updating (if apps are allowed to do that) or to reinstate the widget functionality. It seems nice to take advantage of platform specific functionality where possible. iOS has passbook integration, so it'd be nice if Android had widgets (or cleanly removed the old one).
App is nice, but as I've been beta testing the iOS one I got used to the 'hamburger' being on the right funnily enough but I do like that the apps now appear to have feature parity.
One thing I did notice though is the scrolling on Android doesn't seem as smooth as iOS. I used to notice that with older Android devices but my Nexus 5/KitKat didn't seem to have that problem on most apps.
It's not a major issue though and you'd probably not notice it unless you've compared both apps.
Is it possible on future updates to either remove the widget from the homescreen when updating (if apps are allowed to do that) or to reinstate the widget functionality. It seems nice to take advantage of platform specific functionality where possible. iOS has passbook integration, so it'd be nice if Android had widgets (or cleanly removed the old one).
App is nice, but as I've been beta testing the iOS one I got used to the 'hamburger' being on the right funnily enough but I do like that the apps now appear to have feature parity.
One thing I did notice though is the scrolling on Android doesn't seem as smooth as iOS. I used to notice that with older Android devices but my Nexus 5/KitKat didn't seem to have that problem on most apps.
It's not a major issue though and you'd probably not notice it unless you've compared both apps.
May 21, 2014, 6:07 am
#60
Join Date: Aug 2008
Location: Iver
Programs: BA GOLD/OWE BA Amex Prem Plus Tesco Airmiles Qantas Bronze IHG SPG Eithad
Posts: 2,902
I like it!
I like the photos of the places you are going when you click into the flights.
It is a lot clearer and crisper.
I like my little gold bar across the top.
Award searching would have been a nice feature but I think I have only done this maybe twice on my phone so not a huge issue.
Well done.
I like the photos of the places you are going when you click into the flights.
It is a lot clearer and crisper.
I like my little gold bar across the top.
Award searching would have been a nice feature but I think I have only done this maybe twice on my phone so not a huge issue.
Well done.
