May 21, 2014, 6:35 am
Last edit by: US @ DEN
Please list any issues/queries here. Updated to post # 87 plus 129.
iOS
Problem :
-upgrade button doesn’t work. It delivers MMB section but no upgrade ability (says to use normal website)
-seat map doesn’t work (just shows random symbols, not sure if iOS or Android related)
-BEY is in the "Europe" category rather than Middle East
-FDH: an extra "f"
-passbook error fails to download boarding pass - details here.
-On the flight status pages, there is no way to refresh the flight status to view latest information - surely you should be able to swipe down to refresh?
-Wifi password page lists closed BA lounges - Nairobi, Istanbul, Mumbai.
- app doesn't seem to update booking details when a return flight is changed via TA after outbound flown, second time I've experienced it recently (resolved when I check-in for booking via ba.com, albeit with a big of a lag - 5 mins+)
- Unable to download terminal maps because hard-coded server name no longer exists
- Ability to download mobile BPs is tied to phone clock showing 24 hours before departure whereas on connections and same-day returns the BP can be available before this.
-Business UK status not showning fast track status.
- The app fails to redirect to AA correctly to change seats on a BA booking
- receiving between 13-15 notifications per OLCI on notifications screen for each flight (testing ios10).
- App shuts down audio playing on other apps when certain BA app pages are loaded, including award search.
- The iPad app does not show the current year's tier points once you retain GGL. A panel on the My Account page, that I assume shows progress to the next tier, simply says you have retained GGL.
- as guest, Wallet boarding pass does not show oneworld status
Query :
-will gate numbers and baggage carousel numbers for non UK airports be displayed?
-Does the timer that determines how soon after departure time the "your next flight" section is updated work? And does this adjust with delays to the flight?
-where did the airport maps go?
-no pictures on the new destinations
Feature Request :
-Facility to add membership card to Wallet
-Booking of awards within the app
-GUI menu button move to left hand side
-synch across devices so if checked in on PC then ability to directly get BP
-gate number displayed on BP
-display booking class in MMB section under further details. (currently this only works using the upgrade button and then clicking on the flight segment in question)
-consistent UI (some sections are new and some revert to mobile site GUI)
-swipe to go back one step as per Apple standards
-change style to tabs instead of home screen and hamburger system
-weather shown should be for date of arrival (if less than 2 weeks away)
-HHA missing info (household account)
-resize add a booking on my bookings screen (too much real estate)
-contact us shows general contact info and not status specific info. (Gold line example)
-opton to turn off the return fares from London bit on bottom of home screen
-A hopeless request, but can it not be made to work with iOS6?
- For those of us who use both iOS and Android, minor request but can we have 'My account' list Avios and TPs in the same order (Android shows TPs then Avios, iOS shows Avios then TPs)
- Similarly can the menu be consistently either top left or top right on both (top right IMHO)
- Can it show LT TPs (at the very least in Full account details, if not on the main page with current Avios/TPs)
- Can it show GGL status on boarding passes please - if ba.com does, so should the app
- Add functionality to allow tracking of your bag (i.e. showing the last point of scan within the baggage tracing system) similar to that on the US Airways app.
- Add a CCR card display please.
Android
Problem :
-Flight Status, by Route & by Airport.
-The airport master data is loaded as :London, United Kingdom, LCY, City Airport
London, United Kingdom, LGW, Gatwick
London, United Kingdom, LHR, Heathrow
Which ever one you choose, it displays as "London, United..", so you can't tellwhich airport you've selected.
-upgrade button doesn’t work. It delivers sorry all available seats have been sold (incorrectly)
-changing seat button doesn’t work (may just be current BA.com issue related)
-seat map doesn’t work (just shows random symbols, not sure if iOS or Android related)
- Issues with reloading bookings after flight has been changed
Query :
-Android Widget no longer seems to exist. Is this intentional?
-version needed to upgrade app? (4.0.2 or earlier compatibility)?
-old boarding passes, are they still available? - yes, just go into previous bookings(EDIflyer)
Feature Request :
-Executive Club contact details (with the appropriate number for logged-in user's current tier)
-Booking of awards within the app
-add to calendar feature should allocate time according to flight duration not a fixed 1 hour
-smoother scrolling
-better contrast when Silver status and text at top of app window (white text)
- For those of us who use both iOS and Android, minor request but can we have 'My account' list Avios and TPs in the same order (Android shows TPs then Avios, iOS shows Avios then TPs)
- Similarly can the menu be consistently either top left or top right on both (top right IMHO)
- Can it show LT TPs (at the very least in Full account details, if not on the main page with current Avios/TPs)
- Can it show GGL status properly please - if ba.com does, so should the app
.
iOS
Problem :
-upgrade button doesn’t work. It delivers MMB section but no upgrade ability (says to use normal website)
-seat map doesn’t work (just shows random symbols, not sure if iOS or Android related)
-BEY is in the "Europe" category rather than Middle East
-FDH: an extra "f"
-passbook error fails to download boarding pass - details here.
-On the flight status pages, there is no way to refresh the flight status to view latest information - surely you should be able to swipe down to refresh?
-Wifi password page lists closed BA lounges - Nairobi, Istanbul, Mumbai.
- app doesn't seem to update booking details when a return flight is changed via TA after outbound flown, second time I've experienced it recently (resolved when I check-in for booking via ba.com, albeit with a big of a lag - 5 mins+)
- Unable to download terminal maps because hard-coded server name no longer exists
- Ability to download mobile BPs is tied to phone clock showing 24 hours before departure whereas on connections and same-day returns the BP can be available before this.
-Business UK status not showning fast track status.
- The app fails to redirect to AA correctly to change seats on a BA booking
- receiving between 13-15 notifications per OLCI on notifications screen for each flight (testing ios10).
- App shuts down audio playing on other apps when certain BA app pages are loaded, including award search.
- The iPad app does not show the current year's tier points once you retain GGL. A panel on the My Account page, that I assume shows progress to the next tier, simply says you have retained GGL.
- as guest, Wallet boarding pass does not show oneworld status
Query :
-will gate numbers and baggage carousel numbers for non UK airports be displayed?
-Does the timer that determines how soon after departure time the "your next flight" section is updated work? And does this adjust with delays to the flight?
-where did the airport maps go?
-no pictures on the new destinations
Feature Request :
-Facility to add membership card to Wallet
-Booking of awards within the app
-GUI menu button move to left hand side
-synch across devices so if checked in on PC then ability to directly get BP
-gate number displayed on BP
-display booking class in MMB section under further details. (currently this only works using the upgrade button and then clicking on the flight segment in question)
-consistent UI (some sections are new and some revert to mobile site GUI)
-swipe to go back one step as per Apple standards
-change style to tabs instead of home screen and hamburger system
-weather shown should be for date of arrival (if less than 2 weeks away)
-HHA missing info (household account)
-resize add a booking on my bookings screen (too much real estate)
-contact us shows general contact info and not status specific info. (Gold line example)
-opton to turn off the return fares from London bit on bottom of home screen
-A hopeless request, but can it not be made to work with iOS6?
- For those of us who use both iOS and Android, minor request but can we have 'My account' list Avios and TPs in the same order (Android shows TPs then Avios, iOS shows Avios then TPs)
- Similarly can the menu be consistently either top left or top right on both (top right IMHO)
- Can it show LT TPs (at the very least in Full account details, if not on the main page with current Avios/TPs)
- Can it show GGL status on boarding passes please - if ba.com does, so should the app
- Add functionality to allow tracking of your bag (i.e. showing the last point of scan within the baggage tracing system) similar to that on the US Airways app.
- Add a CCR card display please.
Android
Problem :
-Flight Status, by Route & by Airport.
-The airport master data is loaded as :London, United Kingdom, LCY, City Airport
London, United Kingdom, LGW, Gatwick
London, United Kingdom, LHR, Heathrow
Which ever one you choose, it displays as "London, United..", so you can't tellwhich airport you've selected.
-upgrade button doesn’t work. It delivers sorry all available seats have been sold (incorrectly)
-changing seat button doesn’t work (may just be current BA.com issue related)
-seat map doesn’t work (just shows random symbols, not sure if iOS or Android related)
- Issues with reloading bookings after flight has been changed
Query :
-Android Widget no longer seems to exist. Is this intentional?
-version needed to upgrade app? (4.0.2 or earlier compatibility)?
-old boarding passes, are they still available? - yes, just go into previous bookings(EDIflyer)
Feature Request :
-Executive Club contact details (with the appropriate number for logged-in user's current tier)
-Booking of awards within the app
-add to calendar feature should allocate time according to flight duration not a fixed 1 hour
-smoother scrolling
-better contrast when Silver status and text at top of app window (white text)
- For those of us who use both iOS and Android, minor request but can we have 'My account' list Avios and TPs in the same order (Android shows TPs then Avios, iOS shows Avios then TPs)
- Similarly can the menu be consistently either top left or top right on both (top right IMHO)
- Can it show LT TPs (at the very least in Full account details, if not on the main page with current Avios/TPs)
- Can it show GGL status properly please - if ba.com does, so should the app
.
The British Airways iPhone & Android App
May 21, 2014, 2:57 am
#16
Join Date: Aug 2012
Location: Provincie Antwerpen, Vlaanderen, België
Programs: MUCCI Gold
Posts: 2,512
May 21, 2014, 3:02 am
#18
Join Date: Jun 2006
Posts: 5,894
Thanks Gavin. ^ Really fresh and smart looking. A big improvement.
I would also like to see AVIOS Award availability though if that was something that could be added in future.
May 21, 2014, 3:07 am
#19
Join Date: Feb 2011
Programs: BAEC Silver, LH FT, Accor Plat
Posts: 235
May 21, 2014, 3:11 am
#20
Join Date: Aug 2008
Location: Iver
Programs: BA GOLD/OWE BA Amex Prem Plus Tesco Airmiles Qantas Bronze IHG SPG Eithad
Posts: 2,902
I like it!
I like the photos of the places you are going when you click into the flights.
It is a lot clearer and crisper.
I like my little gold bar across the top.
Award searching would have been a nice feature but I think I have only done this maybe twice on my phone so not a huge issue.
Well done.
I like the photos of the places you are going when you click into the flights.
It is a lot clearer and crisper.
I like my little gold bar across the top.
Award searching would have been a nice feature but I think I have only done this maybe twice on my phone so not a huge issue.
Well done.
May 21, 2014, 3:27 am
#22
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
May 21, 2014, 3:39 am
#24
Join Date: Oct 2012
Location: Brighton and Hove, UK
Programs: LH FTL, BA Silver, Thameslink Delay Repay
Posts: 1,248
Oh, shiny! Really like the general design direction of the app, and the destination imagery is incorporated very nicely. I also find the new booking info screens much more useful ^
Of course this wouldn't be FT if I didn't find something to criticise - the hamburger menu irks me every time I see it in an app (I know Apple aren't very fond of it either), and its positioning on the right hand side is unintuitive. I can see the intention was to have a "home" button on the left of the navigation bar on some screens but that just makes the overall navigation feel a bit unintuitive.
Also, both on the home screen and in the "Manage my flight" screens, there is a second giant "View/change your seat" button right under the first "Change seat" button (next to the current seat number). I presume the seat number (and associated "Change" button) is only shown to users who have selected a seat in advance (i.e. Bronze members and above or those who have purchased seating) but in that case it would be good to hide the big second button!
Of course this wouldn't be FT if I didn't find something to criticise - the hamburger menu irks me every time I see it in an app (I know Apple aren't very fond of it either), and its positioning on the right hand side is unintuitive. I can see the intention was to have a "home" button on the left of the navigation bar on some screens but that just makes the overall navigation feel a bit unintuitive.
Also, both on the home screen and in the "Manage my flight" screens, there is a second giant "View/change your seat" button right under the first "Change seat" button (next to the current seat number). I presume the seat number (and associated "Change" button) is only shown to users who have selected a seat in advance (i.e. Bronze members and above or those who have purchased seating) but in that case it would be good to hide the big second button!
May 21, 2014, 3:42 am
#26
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,209
Will there be updates for the apps on minority platforms?
Last time I was involved with a company developing a Windows Phone app I took a look at the BA app on their device and it still had references to 'BA Miles' in the app.
I'm sure both people who have a Windows Phone would appreciate an update
Last time I was involved with a company developing a Windows Phone app I took a look at the BA app on their device and it still had references to 'BA Miles' in the app.
I'm sure both people who have a Windows Phone would appreciate an update
May 21, 2014, 3:46 am
#27
Join Date: May 2012
Location: Ipswich
Posts: 7,543
May 21, 2014, 3:46 am
#28
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,031
May 21, 2014, 3:49 am
#30
Join Date: Sep 2012
Location: Nottingham
Programs: BA GGL
Posts: 1,326
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