Due to lack of positive feed
Oct 13, 2013, 4:40 am
#61
Moderator: British Airways Executive Club
Join Date: Jan 2009
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Oct 13, 2013, 4:44 am
#62
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I'm not fussed about ice cream disappearing from the winter schedule, although it would be nice to have it back in the summer.
The only time I've asked for ice cream in F I was told it was melted (although I did ask at afternoon tea about 6.5 hours into the flight).
I would much rather have a delicious fancy dessert in F than something I can make at home.
The only time I've asked for ice cream in F I was told it was melted (although I did ask at afternoon tea about 6.5 hours into the flight).
I would much rather have a delicious fancy dessert in F than something I can make at home.
Oct 13, 2013, 4:53 am
#63
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Join Date: Jul 2002
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It's going for good, but knowing BA that could mean it is back next week.
The pens are in the new wasbags which I believe are only on the A380 at the moment, same with the grey sleeper suits.
I think that BA are trying to make the A380 feel extra special at the moment.
The pens are in the new wasbags which I believe are only on the A380 at the moment, same with the grey sleeper suits.
I think that BA are trying to make the A380 feel extra special at the moment.
Oct 13, 2013, 5:08 am
#64
Join Date: Oct 2003
Location: London
Posts: 3,500
Can't see any improvement in removing ice cream however!
Oct 13, 2013, 5:53 am
#65
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It's going for good, but knowing BA that could mean it is back next week.
The pens are in the new wasbags which I believe are only on the A380 at the moment, same with the grey sleeper suits.
I think that BA are trying to make the A380 feel extra special at the moment.
The pens are in the new wasbags which I believe are only on the A380 at the moment, same with the grey sleeper suits.
I think that BA are trying to make the A380 feel extra special at the moment.
Oct 13, 2013, 6:03 am
#67
Join Date: May 2009
Location: London
Programs: BAEC
Posts: 2,772
Retaining the mini tubs of ice cream, on the other hand, is something they should really do.
Oct 13, 2013, 6:10 am
#68
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Doesn't look special. If it was served in the lounge it'd be described as 'frozen stuff with some gloop on top'. The ones I had on AA were very nice.
Oct 13, 2013, 6:11 am
#69
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Join Date: May 2007
Programs: BA Gold
Posts: 12,046
i) asking customers or monitoring their comments on feedback forms or through other channels, such as the futures lab or an event for FFP members
ii) asking cabin crew if the product appears to be popular and/or recording this data through the iPad
iii) monitoring offloads, i.e. counting the portions of ice cream offloaded - although this approach may be tricky for ice cream because it could have melted by the time the trolley is back the catering factory, especially on a hot day, perhaps you could get around it by counting the number of unused sundae glasses/bowls.
Accordingly there might be slightly more to this than meets the eye.
Oct 13, 2013, 6:30 am
#70
Join Date: Feb 2003
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But I completely, the sundae of AA is truly great
^ And of course any haagen daz ice cream, pleaaaaseeeee 
Oct 13, 2013, 6:39 am
#72
Join Date: Dec 2009
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