Last edit by: Prospero
Contents
Introduction and Overview
Paid Seating and pricing schedules
Twin seats and exit row seats
Refunds
Additional needs customers and those travelling with infants
Group bookings
747 upper deck seats
Sources and further information
www.speedbirdclub.com
www.ba.com/seating
Theoretical Seating: Blocked seats and status master thread
Introduction and Overview
Paid Seating and pricing schedules
Twin seats and exit row seats
Refunds
Additional needs customers and those travelling with infants
Group bookings
747 upper deck seats
Sources and further information
www.speedbirdclub.com
www.ba.com/seating
Theoretical Seating: Blocked seats and status master thread
BA Seating Policy Guide
#151
Join Date: Mar 2012
Posts: 989
hi all, I have searched this and am still a bit confused. I have a BA booking JFK-LHR and have OWS thru Air Berlin Gold. I can select seats, but the exit rows are blocked, I can't even pay to select them. When will exit row seats be available for selection?
#152
Join Date: May 2015
Posts: 4
Exit seats query
Hi All - my first post here! I wonder if one of you experienced flyers could advise me?
My wife and I have a long-haul flight coming up. I'd already paid for reserved seating, but the exit seats were released yesterday, and I was able to reserve a pair of these (by selecting the exit seats online and then paying the difference in price).
I was planning to do the same for the return flight when the exit seats come to be released in a couple of weeks. However, as soon as I swapped to the exit seats on the outbound flight, I noticed that the instructions for both flights had changed. Where it previously said something like:
"Change to any available seat at no extra cost" (or pay the difference)
... it now says:
"Select different seats for £30 each"
And now, when I go to the seating plan and experiment by clicking on different seats, it shows me the full price, and so it does look like it would want to charge me the full amount for changing seats - even if I select seats that are the same value or less expensive than the seats I've already reserved.
This is the same for both flights, i.e. the outbound flight where I've already changed my seats by paying the difference, AND the inbound flight where I paid to reserve some seats at time of booking but have not made any changes since.
Does anyone know what's going on?
Will I still have a chance to reserve the exit seats for the inbound flight by paying the difference (once these are released)? Or would I have to pay the full price of £55 per exit seat, on top of what I have already paid to reserve my existing seats?
My wife and I have a long-haul flight coming up. I'd already paid for reserved seating, but the exit seats were released yesterday, and I was able to reserve a pair of these (by selecting the exit seats online and then paying the difference in price).
I was planning to do the same for the return flight when the exit seats come to be released in a couple of weeks. However, as soon as I swapped to the exit seats on the outbound flight, I noticed that the instructions for both flights had changed. Where it previously said something like:
"Change to any available seat at no extra cost" (or pay the difference)
... it now says:
"Select different seats for £30 each"
And now, when I go to the seating plan and experiment by clicking on different seats, it shows me the full price, and so it does look like it would want to charge me the full amount for changing seats - even if I select seats that are the same value or less expensive than the seats I've already reserved.
This is the same for both flights, i.e. the outbound flight where I've already changed my seats by paying the difference, AND the inbound flight where I paid to reserve some seats at time of booking but have not made any changes since.
Does anyone know what's going on?
Will I still have a chance to reserve the exit seats for the inbound flight by paying the difference (once these are released)? Or would I have to pay the full price of £55 per exit seat, on top of what I have already paid to reserve my existing seats?
#153
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
#154
Join Date: Jan 2006
Location: Taunton, UK
Programs: BA Silver, Marriott Silver
Posts: 1,158
Hello.
We have flights in WT+ LGW-MCO flying out on Saturday. There is a 4 and 7 year old flying in our booking.
My understanding is that seats are allocated 5 days before because of the children - is there a specific time 5 days before, or can it be anytime that they are allocated, as they are still showing no seat allocated. (This thread says 72hours, but BA site says 5 days before).
Also, does anyone know what sort of power sockets/supply are on the older 777 plane used for LGW-MCO in WT+ ?
Many thanks.
We have flights in WT+ LGW-MCO flying out on Saturday. There is a 4 and 7 year old flying in our booking.
My understanding is that seats are allocated 5 days before because of the children - is there a specific time 5 days before, or can it be anytime that they are allocated, as they are still showing no seat allocated. (This thread says 72hours, but BA site says 5 days before).
Also, does anyone know what sort of power sockets/supply are on the older 777 plane used for LGW-MCO in WT+ ?
Many thanks.
#155
Join Date: May 2015
Posts: 4
Many thanks Globaliser, that's good to hear! Thanks for taking the time to respond.
#156
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,348
#157
Join Date: Nov 2011
Location: GVA
Programs: Miles&More
Posts: 17
Hi, travelling on BA Club World for the first time on a paid ticket costing over 3000 £. I now discover after booking that the seat selection will cost me 80£. Is this a joke, I mean honestly, is this Ryanair? UA, LX, AF and many others offer the possibility to choose and change your seat at time of booking at no charge. I was looking forward to my first experience in CW, now I'm scared I'm going to end up in a middle 4 seater section of the 747. I was sure I misunderstood, but BA customer service tells me this is an "additional service" they offer to their customers. Very disapointing!!!! Is this a new policy?
#158
Join Date: Oct 2007
Posts: 4,648
Hi, travelling on BA Club World for the first time on a paid ticket costing over 3000 £. I now discover after booking that the seat selection will cost me 80£. Is this a joke, I mean honestly, is this Ryanair? UA, LX, AF and many others offer the possibility to choose and change your seat at time of booking at no charge. I was looking forward to my first experience in CW, now I'm scared I'm going to end up in a middle 4 seater section of the 747. I was sure I misunderstood, but BA customer service tells me this is an "additional service" they offer to their customers. Very disapointing!!!! Is this a new policy?
Joking aside, it's unlikely that you will end up in a centre seat; you can keep monitoring the available seats until the window and aisle seats start to fill before you pay, but even if you do end up in a centre seat it's really not that bad.
#159
Join Date: Feb 2013
Location: UK
Programs: I go wherever the content takes me.
Posts: 5,698
Hi, travelling on BA Club World for the first time on a paid ticket costing over 3000 £. I now discover after booking that the seat selection will cost me 80£. Is this a joke, I mean honestly, is this Ryanair? UA, LX, AF and many others offer the possibility to choose and change your seat at time of booking at no charge. I was looking forward to my first experience in CW, now I'm scared I'm going to end up in a middle 4 seater section of the 747. I was sure I misunderstood, but BA customer service tells me this is an "additional service" they offer to their customers. Very disapointing!!!! Is this a new policy?
I can see your point of view but I'm afraid there will be little sympathy on this forum; the issue comes up about once a week and we're mostly Silvers and above on here. That means we experience the flip side of that policy; plenty of seats to choose from, and for free.
It's just one of those things I'm afraid.
#160
Join Date: Oct 2013
Location: Silicon Valley
Programs: BA Gold, VX Gold
Posts: 154
Just made a flight+hotel booking (LHR-Paris) in economy and although I was allocated a window seat, it will cost 10 or 15 pounds to select another seat, even though I'm gold. The flight+hotel includes checked luggage, so it wasn't obvious to me why the new HBO rules should apply. Is it the case that any G class ticket has no free seat selection?
#161
Suspended
Join Date: Jul 2014
Location: MAN,TLV
Programs: Silver:BA,VX,AB, QF. Gold:A3,RJ,AZ,GF, EY,SPG,Marriott,Choice, Carlson. Dia/Plat:HH,IHG,BW,Accor
Posts: 1,965
Hi, travelling on BA Club World for the first time on a paid ticket costing over 3000 £. I now discover after booking that the seat selection will cost me 80£. Is this a joke, I mean honestly, is this Ryanair? UA, LX, AF and many others offer the possibility to choose and change your seat at time of booking at no charge. I was looking forward to my first experience in CW, now I'm scared I'm going to end up in a middle 4 seater section of the 747. I was sure I misunderstood, but BA customer service tells me this is an "additional service" they offer to their customers. Very disapointing!!!! Is this a new policy?
#163
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,804
In a sense they all do, it's just visible / optional with BA if you follow SteveF's logic. Luckily getting status on BA is relatively easy.
#164
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
If you had even oneworld Sapphire, you'd quickly see why this feature puts BA ahead of other airlines in this respect.
#165
Join Date: Jan 2014
Location: Austin, TX
Programs: BA Bronze, Marriott Platinum
Posts: 85
Flying with family
I'm flying on BA190 Sunday (AUS-LHR) in WTP with wife and 2 kids (11,7).
Decided to trust BA that families are assigned together, but still don't have seats assigned and only single seats showing in map. Called BA earlier and they said seats would be assigned at the airport.
We'll see how it works out - was enough stress on the wife that I plunked down the money to reserve seats on the return for peace of mind.
Should I be worried for the outbound?
Decided to trust BA that families are assigned together, but still don't have seats assigned and only single seats showing in map. Called BA earlier and they said seats would be assigned at the airport.
We'll see how it works out - was enough stress on the wife that I plunked down the money to reserve seats on the return for peace of mind.
Should I be worried for the outbound?