'Combine my Avios' helpdesk thread
#226
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,184
I'm still unable to transfer Avios from BA to IB.
I've read that the best way to do this is using Avios.com help chat. However, how does one contact Avios.com directly? Whenever I navigate to their contact page, I'm taken to a page that forces to me log into one of their partners' systems. I can't figure out how to chat with Avios directly. Any advice would be appreciated!
I've read that the best way to do this is using Avios.com help chat. However, how does one contact Avios.com directly? Whenever I navigate to their contact page, I'm taken to a page that forces to me log into one of their partners' systems. I can't figure out how to chat with Avios directly. Any advice would be appreciated!
#228
Join Date: Feb 2011
Location: C1, C1.5 C2
Programs: aa ua dl jb starwood marriott hyatt
Posts: 442
My transfer from IB went to avios.com instead of BA. On avios.com I tried to book the flights. The site is very slow and shows availability dates but not the actual flights that I can see on BA.
Chat is closed probably due to it being Sunday. Any advice other than waiting til tomorrow?
Chat is closed probably due to it being Sunday. Any advice other than waiting til tomorrow?
#229
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
I'm trying to transfer my Avios from QR to BA, but receive this message
Access Denied
You don't have permission to access "http://exchange.shopping.ba.com/partner/qatar" on this server.
Would anyone know what the problem is?
AFAIK my QRPC account is already linked to BAEC, as I had redeemed from QRPC before, which automatically "pulled" from my BAEC when there was insufficient Avios.
Access Denied
You don't have permission to access "http://exchange.shopping.ba.com/partner/qatar" on this server.
Would anyone know what the problem is?
AFAIK my QRPC account is already linked to BAEC, as I had redeemed from QRPC before, which automatically "pulled" from my BAEC when there was insufficient Avios.
#230
Join Date: Apr 2006
Location: Dublin, Ireland
Programs: BA Gold, Mucci
Posts: 2,068
I'm trying to transfer my Avios from QR to BA, but receive this message
Access Denied
You don't have permission to access "http://exchange.shopping.ba.com/partner/qatar" on this server.
Would anyone know what the problem is?
AFAIK my QRPC account is already linked to BAEC, as I had redeemed from QRPC before, which automatically "pulled" from my BAEC when there was insufficient Avios.
Access Denied
You don't have permission to access "http://exchange.shopping.ba.com/partner/qatar" on this server.
Would anyone know what the problem is?
AFAIK my QRPC account is already linked to BAEC, as I had redeemed from QRPC before, which automatically "pulled" from my BAEC when there was insufficient Avios.
It sounds like the message you get when your work IT people have blocked a link.#
Otherwise, try clearing your cookies from your web browser. I went to the link just there and it works fine for me, so it'll be a local issue to you.
#231
Join Date: Feb 2009
Programs: Executive Club
Posts: 1,115
I'm trying to transfer my Avios from QR to BA, but receive this message
Access Denied
You don't have permission to access "http://exchange.shopping.ba.com/partner/qatar" on this server.
Would anyone know what the problem is?
AFAIK my QRPC account is already linked to BAEC, as I had redeemed from QRPC before, which automatically "pulled" from my BAEC when there was insufficient Avios.
Access Denied
You don't have permission to access "http://exchange.shopping.ba.com/partner/qatar" on this server.
Would anyone know what the problem is?
AFAIK my QRPC account is already linked to BAEC, as I had redeemed from QRPC before, which automatically "pulled" from my BAEC when there was insufficient Avios.
#233
Join Date: Jul 2016
Posts: 101
I'm trying to transfer my Avios from QR to BA, but receive this message
Access Denied
You don't have permission to access "http://exchange.shopping.ba.com/partner/qatar" on this server.
Would anyone know what the problem is?
AFAIK my QRPC account is already linked to BAEC, as I had redeemed from QRPC before, which automatically "pulled" from my BAEC when there was insufficient Avios.
Access Denied
You don't have permission to access "http://exchange.shopping.ba.com/partner/qatar" on this server.
Would anyone know what the problem is?
AFAIK my QRPC account is already linked to BAEC, as I had redeemed from QRPC before, which automatically "pulled" from my BAEC when there was insufficient Avios.
#234
Join Date: Jan 2017
Posts: 88
Getting this error trying to transfer from BA to AerClub. My details are all the same on both, but noticed a bug on Avios.com where the city is moved to the address 2 field and the state/province is moved to the city field. That could be the reason.
Sorry, the details of your accounts do not match, please log into your account and update your details. To use combine my Avios, your name, address, date of birth and email address must match on both accounts.
For reference purposes, here is the transaction id: CMA-1234345745869487
For reference purposes, here is the transaction id: CMA-1234345745869487
#235
Join Date: Jul 2023
Posts: 1
Been trying to link BA + Qatar Avios forever.
When the ability to link accounts first became available, I was traveling abroad and entered the phone number I was using at the time for 2FA, but because the # did not match the one I had on file with BA/Qatar, the link was rejected. But now I am unable to change the # when trying to link again.
I've called BA and Qatar and no one has been able to help, or even knows what I'm talking about.
Any roundabout method of doing this? The other option available is to enter the BA recovery code, but I did not save it when I signed up.
When the ability to link accounts first became available, I was traveling abroad and entered the phone number I was using at the time for 2FA, but because the # did not match the one I had on file with BA/Qatar, the link was rejected. But now I am unable to change the # when trying to link again.
I've called BA and Qatar and no one has been able to help, or even knows what I'm talking about.
Any roundabout method of doing this? The other option available is to enter the BA recovery code, but I did not save it when I signed up.
#236
Join Date: Apr 2006
Location: Dublin, Ireland
Programs: BA Gold, Mucci
Posts: 2,068
You could try moving the data in one or the other so they match.
#237
Moderator: Southwest Airlines, Capital One
Join Date: Sep 1999
Location: California
Programs: WN Companion Pass, A-list preferred, Hyatt Globalist; United Club Lietime (sic) Member
Posts: 21,624
I have a family member's BA and IB accounts linked on BA but they both have zero balance. The IB account is several years old with no recent movements.
What's the simplest way to get a movement in the IB account? Transfer 1k from Chase? Buy points from IB?
What's the simplest way to get a movement in the IB account? Transfer 1k from Chase? Buy points from IB?
#238
Join Date: Jan 2006
Location: CNF
Programs: Priority Club, TAM Fidelidade, BAEC, Marriott Rewards
Posts: 2,184
Yes, whatever you can do. Probably e-rewards / aviosforthoughts is the simplest, quickest and free.
#239
#240
Join Date: Oct 2018
Location: Seattle, Sitges and London
Programs: BA, IB, Vueling, Accor, Hilton
Posts: 12
Apologies if covered above.... I am a leisure/retired regular traveller, silver, living in different locations depending on season. So, I have to keep an eye on good deals. I am a member of most IAG clubs - BA, IB, AerClub and VY, and Qatar for eastward locations. From time to time I consolidate my avios into BA, using 'Combine My Avios'. This has always been temperamental, but over recent times (days?) the functionality is improving! However, the new processes appear to be enforcing the 'matching name/address/DOB/email' rule. This appears to mean I cannot 'combine' AerClub and VY into BA at a similar time, as Avios.com does not allow AerClub and VY to have the same email address. Any workarounds, or advice?
FYI : The AGL chatline agents confirmed the 'no same emails within Avios.com' and suggested I simply close/change email/ reopen AerClub and VY as required! When I suggested this was less than sensible for me or AGL, I was timed out.... I also tried BA, but received the standard 'We only combine with IB and Qatar'.
FYI : The AGL chatline agents confirmed the 'no same emails within Avios.com' and suggested I simply close/change email/ reopen AerClub and VY as required! When I suggested this was less than sensible for me or AGL, I was timed out.... I also tried BA, but received the standard 'We only combine with IB and Qatar'.