FlyerTalk Evangelist
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Yes, but at least it's £35 more than you had before Originally Posted by koksy
Does that mean I'm gonna get charged the £15 offline booking fee?
.With 4 colleagues, we had an issue coming back from Shanghai, two actually. We had some miles as service recovery, and a choice of flight voucher or inflight shopping voucher. That pesky £15 surcharge for offline booking meant we chose the shopping vouchers
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Well BA are quicker than Qantas then!
I complained about a 7 hour delay to a 30 minute flight in February and have just got a response - maybe because I have emailed them every week since then
And all we got offered was a lousy A$50 on board shopping voucher which I'll probably never use 
I complained about a 7 hour delay to a 30 minute flight in February and have just got a response - maybe because I have emailed them every week since then
And all we got offered was a lousy A$50 on board shopping voucher which I'll probably never use Quote:
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With 4 colleagues, we had an issue coming back from Shanghai, two actually. We had some miles as service recovery, and a choice of flight voucher or inflight shopping voucher. That pesky £15 surcharge for offline booking meant we chose the shopping vouchers .
i've used MCOs before and wasn't charged the £15 offline charge as - as pointed out - they can't actually be used online.Originally Posted by Roger
Yes, but at least it's £35 more than you had before .With 4 colleagues, we had an issue coming back from Shanghai, two actually. We had some miles as service recovery, and a choice of flight voucher or inflight shopping voucher. That pesky £15 surcharge for offline booking meant we chose the shopping vouchers
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Just to add a little bit of inconsistency to this thread, the offline fee is actually waived when booking with an MCO. I know this to be a fact as I actually did one earlier today.Originally Posted by koksy
It's a voucher for £50 off any BA flight but I cannot use it to book online. Does that mean I'm gonna get charged the £15 offline booking fee?
When the agent selects 'MCO' as a payment option, the system will automatically re-price your booking minus the £15 OPD. You can then pay the remainder of your booking with creditcard as normal and as soon as the MCO has been received by some folk in Newcastle, your tickets will be issued. All bookings paid for in part or full with MCO are issued as antiquated paper tickets.
FlyerTalk Evangelist
OK, koksy, was it an 'MCO' (which you put in quotes) or a voucher (without quotes)?
I took it to be a flight voucher, which does incur the offline fee. As pointed out by others, an MCO doesn't. So it depends on what it is!
I took it to be a flight voucher, which does incur the offline fee. As pointed out by others, an MCO doesn't. So it depends on what it is!
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No such thing as a paper ticket fee! You get what you're given. If e-tix are available, you get one whether you like it or not. If travel agents issue paper tickets when they could have issued e-tix, they receive a well earned £25.00 ADM.Originally Posted by Roger
With or without the paper ticket fee?
I'm sure if BA could justify charging some kind of peripheral fee for an MCO booking, they would be over that opportunity like a sexually transmitted rash.