TA makes error inputing my name, Problem?
Aug 7, 2007, 12:55 pm
#1
Original Poster
Join Date: Jul 2005
Location: Deptford, UK.
Programs: BD Gold (yes forever), BA Silver, Hilton Gold.
Posts: 547
TA makes error inputing my name, Problem?
Hi
I made a MAN-ORD-MAN booking using Nectar points through ebbokers. The agent on the phone took all my details and every thing is coming up on MMB and checkmytrip. OK, however in the name field of both checkmytrip and MMB it says "Vincentmr [SURNAME]" Is this stray mr going to cause problems, especially with the Americans?
Ebookers say it's not a problem, but they can't change it., and the nice lady at the DC call centrer really didn't have a clue about what I was talking about. (After 5 minutes of explaining she pulls up the PNR and says “so do you want to book this flight with miles or cash?”
I made a MAN-ORD-MAN booking using Nectar points through ebbokers. The agent on the phone took all my details and every thing is coming up on MMB and checkmytrip. OK, however in the name field of both checkmytrip and MMB it says "Vincentmr [SURNAME]" Is this stray mr going to cause problems, especially with the Americans?
Ebookers say it's not a problem, but they can't change it., and the nice lady at the DC call centrer really didn't have a clue about what I was talking about. (After 5 minutes of explaining she pulls up the PNR and says “so do you want to book this flight with miles or cash?”
Last edited by ajamieson; Aug 7, 2007 at 1:45 pm Reason: Remove surname
Aug 7, 2007, 1:44 pm
#2
Join Date: Aug 2001
Location: London. Edinburgh, Cornwall
Programs: BA GGL, British Midland Lifetime* Loser
Posts: 7,945
Shouldn't be a problem providing it is just your first name - it's no different to a mis-spelling (which happens frequently with my first name). Never had a problem, even with United States INS.
Would be worth following up with Ebookers customer relations, though - it can be a problem with surnames and it's poor service on their part to assume everything will be fine.
Would be worth following up with Ebookers customer relations, though - it can be a problem with surnames and it's poor service on their part to assume everything will be fine.
Aug 7, 2007, 3:16 pm
#3
Join Date: Apr 2003
Location: UK
Programs: Lots of shiny metallic ones.
Posts: 1,049
The "stray" mr is normal.
All of my T/A bookings have LASTNAME, FIRSTNAMEmr (as a designator for "he").
Female bookings have LASTNAME, FIRSTNAMEmrs / FIRSTNAMEmiss
There's no "mistake" that's been made from what I can see.
All of my T/A bookings have LASTNAME, FIRSTNAMEmr (as a designator for "he").
Female bookings have LASTNAME, FIRSTNAMEmrs / FIRSTNAMEmiss
There's no "mistake" that's been made from what I can see.
Aug 7, 2007, 4:00 pm
#4
Moderator: GLBT travelers, India-based Airlines and India; FlyerTalk Evangelist
Join Date: Jan 2004
Location: Asia
Programs: Yes!
Posts: 15,512
Unless in populating the "first name" field ebookers have used MRVINCE (one word) as opposed to using VINCE in first name and Mr in the title field.
Aug 7, 2007, 4:02 pm
#5
Join Date: Aug 2001
Location: London. Edinburgh, Cornwall
Programs: BA GGL, British Midland Lifetime* Loser
Posts: 7,945
Originally Posted by preiffer
All of my T/A bookings have LASTNAME, FIRSTNAMEmr (as a designator for "he").
Aug 7, 2007, 6:58 pm
#6
Original Poster
Join Date: Jul 2005
Location: Deptford, UK.
Programs: BD Gold (yes forever), BA Silver, Hilton Gold.
Posts: 547
Yes, sorry should have made it clearer. It says 'Mr VincentMr LASTNAME", so there are two 'mr's. I know sometimes on boarding passes is says LASTNAME, VMR but this seems different, certainly different from my passport. Lets hope the US immigration people are in a good mood.
Last edited by ajamieson; Aug 8, 2007 at 3:08 am Reason: Remove surname - again!
Aug 9, 2007, 10:58 pm
#7
Join Date: Dec 2003
Programs: UA, bmi, Leaders Club
Posts: 499
Well, I do not think it will be much of a problem. My aunt booked 3 tickets with a travel agent, and the agent mistakenly entered all middle names as first names for her kids. Example will be Peter Stanley Foster showed up just as Stanley Foster. Called AA, as well as asked AA airport agents, and all of them said the name should be fine, as it is "part" of their names. I even brought the kids' passports to the airport with me. I said: Isn't it needs to be exactly like the passport name? I asked them 3 times whether they are sure it is fine, since they are going abroad, and 3 times I got the answer "yes". They eventually went on the plane without an issue.
Aug 10, 2007, 8:16 pm
#8
Original Poster
Join Date: Jul 2005
Location: Deptford, UK.
Programs: BD Gold (yes forever), BA Silver, Hilton Gold.
Posts: 547
Aug 11, 2007, 7:09 am
#10
Moderator: GLBT travelers, India-based Airlines and India; FlyerTalk Evangelist
Join Date: Jan 2004
Location: Asia
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Posts: 15,512
Aug 12, 2007, 11:33 am
#12
Join Date: Mar 2003
Programs: BA GGL; AA LT Gold; AS 100K; DL MM GM; Hyatt G*list, Hilton Diamond; SQ silver
Posts: 3,806
I had a similar situation with a SQ/DL ticket. DL had appended "dr" to my last name because their system has not entry for "Dr."
At the end of the day, I did the whole trip without a glitch.
At the end of the day, I did the whole trip without a glitch.