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-   -   TA makes error inputing my name, Problem? (https://www.flyertalk.com/forum/bmi-diamond-club/722882-ta-makes-error-inputing-my-name-problem.html)

BigVince76 Aug 7, 2007 12:55 pm

TA makes error inputing my name, Problem?
 
Hi
I made a MAN-ORD-MAN booking using Nectar points through ebbokers. The agent on the phone took all my details and every thing is coming up on MMB and checkmytrip. OK, however in the name field of both checkmytrip and MMB it says "Vincentmr [SURNAME]" Is this stray mr going to cause problems, especially with the Americans?

Ebookers say it's not a problem, but they can't change it., and the nice lady at the DC call centrer really didn't have a clue about what I was talking about. (After 5 minutes of explaining she pulls up the PNR and says “so do you want to book this flight with miles or cash?”

ajamieson Aug 7, 2007 1:44 pm

Shouldn't be a problem providing it is just your first name - it's no different to a mis-spelling (which happens frequently with my first name). Never had a problem, even with United States INS.

Would be worth following up with Ebookers customer relations, though - it can be a problem with surnames and it's poor service on their part to assume everything will be fine.

preiffer Aug 7, 2007 3:16 pm

The "stray" mr is normal.

All of my T/A bookings have LASTNAME, FIRSTNAMEmr (as a designator for "he").

Female bookings have LASTNAME, FIRSTNAMEmrs / FIRSTNAMEmiss


There's no "mistake" that's been made from what I can see.

AJLondon Aug 7, 2007 4:00 pm


Originally Posted by preiffer (Post 8191625)
The "stray" mr is normal.

All of my T/A bookings have LASTNAME, FIRSTNAMEmr (as a designator for "he").

Female bookings have LASTNAME, FIRSTNAMEmrs / FIRSTNAMEmiss


There's no "mistake" that's been made from what I can see.

Unless in populating the "first name" field ebookers have used MRVINCE (one word) as opposed to using VINCE in first name and Mr in the title field.

ajamieson Aug 7, 2007 4:02 pm


Originally Posted by preiffer
All of my T/A bookings have LASTNAME, FIRSTNAMEmr (as a designator for "he").

Sure, but it looks like the TA has entered the name in the GDS format instead of the 'real' format so the Mr would appear twice on the ticket.

BigVince76 Aug 7, 2007 6:58 pm


Originally Posted by ajamieson (Post 8191920)
Sure, but it looks like the TA has entered the name in the GDS format instead of the 'real' format so the Mr would appear twice on the ticket.

Yes, sorry should have made it clearer. It says 'Mr VincentMr LASTNAME", so there are two 'mr's. I know sometimes on boarding passes is says LASTNAME, VMR but this seems different, certainly different from my passport. Lets hope the US immigration people are in a good mood.

hugochan Aug 9, 2007 10:58 pm

Well, I do not think it will be much of a problem. My aunt booked 3 tickets with a travel agent, and the agent mistakenly entered all middle names as first names for her kids. Example will be Peter Stanley Foster showed up just as Stanley Foster. Called AA, as well as asked AA airport agents, and all of them said the name should be fine, as it is "part" of their names. I even brought the kids' passports to the airport with me. I said: Isn't it needs to be exactly like the passport name? I asked them 3 times whether they are sure it is fine, since they are going abroad, and 3 times I got the answer "yes". They eventually went on the plane without an issue.

BigVince76 Aug 10, 2007 8:16 pm


Originally Posted by BigVince76 (Post 8192727)
Last edited by ajamieson : Aug 8, 07 at 10:08 am. Reason: Remove surname - again!

Oops, sorry. Thanks for doing that, I really did not think about it. Glad someone's paying attention!

ajamieson Aug 11, 2007 4:57 am

You're welcome ;)

AJLondon Aug 11, 2007 7:09 am


Originally Posted by ajamieson (Post 8213180)
You're welcome ;)

Mr Mod, what do we do about those silly posters who have their surname as part of their FT handle?

Signed,
Mr London

:p ;)

ajamieson Aug 11, 2007 12:31 pm

They bring it upon themselves ;)

DeltaFlyingProf Aug 12, 2007 11:33 am

I had a similar situation with a SQ/DL ticket. DL had appended "dr" to my last name because their system has not entry for "Dr."
At the end of the day, I did the whole trip without a glitch.


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