Code share awards policy
Sep 22, 2011 | 1:37 am
#1
Original Poster
Join Date: Feb 2011
Location: UK
Programs: Diamond Club Silver, BAEC Silver,HHonors Silver, Virgin
Posts: 121
Code share awards policy
Please can you advise on codeshare awards policy. I can see availability using Continental tool for two C class seats LHR-LAX direct on 21 November on flight Flight: CO9749 Operated by Virgin Atlantic Airways, but when I phoned ICC the agent could only offer me an indirect flight via EWR to LAX on CO.
Thanks
Thanks
Sep 22, 2011 | 2:12 am
#2
Join Date: Sep 2006
Location: Manchester, England
Programs: Bonvoy LT Plat, HH Diamond, IHG Plat, BMI Gold (RIP)
Posts: 8,097
It is the operating carrier that counts. In this case, a standard Star Alliance redemption search wouldn't show up the Virgin Atlantic flight as an option.
You could ask the call centre to search for the Virgin Atlantic flight specifically (the CO codeshare is irrelevant in this case), but you would have to pay a higher amount for the redemption as it is on Virgin Atlantic. You also would have to book a round trip as you can't do a one way redemption on VS.
You could ask the call centre to search for the Virgin Atlantic flight specifically (the CO codeshare is irrelevant in this case), but you would have to pay a higher amount for the redemption as it is on Virgin Atlantic. You also would have to book a round trip as you can't do a one way redemption on VS.