bmi Website Usability Testing

Old Jun 6, 11, 8:05 am
  #1  
Moderator, Turkish Airlines Miles&Smiles & Le Club Accorhotels
Original Poster
Accor 25+ Badge
 
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Le Club Accorhotels Platinum
Posts: 6,526
bmi Website Usability Testing

On FB:

Would you like to be involved in the development of our new website?

We are looking for five individuals to help with some usability testing in London. Testing will take place in the afternoon/evening with light snacks and refreshments provided.

Planned date for testing - 28th June.

Please email your details to open [at] flybmi.com for further information.

Regards

bmi social team
I nominate FOM
starflyergold is offline  
Old Jun 6, 11, 8:18 am
  #2  
 
Join Date: Mar 2007
Location: Birmingham, West Midlands, UK
Programs: Mucci, BMI*G, M&M SEN, FB Gold, PC Plat, Father of GhettoIFE
Posts: 3,972
A Tuesday?

That's our BMI I suppose . Would had otherwise loved to go to London and berate them over the littlest of things, and take apart the site...

Constructively of course. Because I like to help
Kevincm is offline  
Old Jun 6, 11, 8:24 am
  #3  
 
Join Date: May 2006
Location: 5 miles from EMA
Programs: BD, BAEC Pleb, VS Pleb, Accor Gold, HHonors Silver, Big White Season Pass
Posts: 5,297
They actually say Sat 28th on FB
Tiger_lily is offline  
Old Jun 6, 11, 8:29 am
  #4  
 
Join Date: Mar 2007
Location: Birmingham, West Midlands, UK
Programs: Mucci, BMI*G, M&M SEN, FB Gold, PC Plat, Father of GhettoIFE
Posts: 3,972
Originally Posted by Tiger_lily View Post
They actually say Sat 28th on FB
That's our BMI!
Kevincm is offline  
Old Jun 6, 11, 8:42 am
  #5  
 
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA
Posts: 9,442
Probably 1 month late, 28 May....
BA6501 is offline  
Old Jun 15, 11, 4:25 am
  #6  
Moderator: British Airways Executive Club, Marriott Bonvoy
 
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 11,885
Just curious : has anyone who volunteered for this had the courtesy of a reply ?
Oxon Flyer is offline  
Old Jun 15, 11, 4:26 am
  #7  
 
Join Date: Apr 2005
Location: E14
Programs: BA, SPG, PC, Hilton, Marriot, Sirius, Dusit, Thai, BMI, Virgin, Hyatt, IC, BAA, AS, AA(both)
Posts: 1,037
Originally Posted by Oxon Flyer View Post
Just curious : has anyone who volunteered for this had the courtesy of a reply ?
No
E14 26C is offline  
Old Jun 15, 11, 6:19 am
  #8  
Moderator, Turkish Airlines Miles&Smiles & Le Club Accorhotels
Original Poster
Accor 25+ Badge
 
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Le Club Accorhotels Platinum
Posts: 6,526
Originally Posted by Oxon Flyer View Post
Just curious : has anyone who volunteered for this had the courtesy of a reply ?
System must be down
starflyergold is offline  
Old Jun 15, 11, 8:55 am
  #9  
 
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA
Posts: 9,442
I have had a reply. Didn't answer it though (plans changed)
BA6501 is offline  
Old Jul 1, 11, 8:01 am
  #10  
 
Join Date: Jul 2005
Location: Deptford, UK.
Programs: BD Gold (yes forever), BA Silver, Hilton Gold.
Posts: 541
I will be taking part in this testing next week so I will report back anything useful.
BigVince76 is offline  
Old Jul 1, 11, 9:21 am
  #11  
 
Join Date: Jun 2010
Location: London
Programs: BA Gold (ex BD*S)
Posts: 41
Originally Posted by BigVince76 View Post
I will be taking part in this testing next week so I will report back anything useful.
Same here.
florian is offline  
Old Jul 5, 11, 5:06 pm
  #12  
Moderator: British Airways Executive Club, Marriott Bonvoy
 
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 11,885
so, will we see a 'website testing trip report' ? (particularly, how lavish was the food and drink ? )
Oxon Flyer is offline  
Old Jul 6, 11, 9:50 am
  #13  
 
Join Date: Jul 2005
Location: Deptford, UK.
Programs: BD Gold (yes forever), BA Silver, Hilton Gold.
Posts: 541
Well I am afraid they required me to sign a confidentiality clause so I can't go into any detail but I think it is OK to say it was very much focused on the visual look and usability of the website and not so much its functions. It was also only dealing with bookings and not diamond club. I did not see anything too scary or foreboding on the new site!

As far as food and drink are concerned I arrived a little late so was offered a plastic cup of water but in the waiting area there was a table groaning under the weight of coffee and biscuits. Not a toastie, or even a finger, in sight!
BigVince76 is offline  
Old Jul 6, 11, 11:55 am
  #14  
Moderator, Turkish Airlines Miles&Smiles & Le Club Accorhotels
Original Poster
Accor 25+ Badge
 
Join Date: Apr 2009
Location: BRU
Programs: TK*G, Le Club Accorhotels Platinum
Posts: 6,526
Originally Posted by BigVince76 View Post

As far as food and drink are concerned I arrived a little late so was offered a plastic cup of water but in the waiting area there was a table groaning under the weight of coffee and biscuits. Not a toastie, or even a finger, in sight!
Just as poor as the website then
starflyergold is offline  
Old Jul 6, 11, 12:13 pm
  #15  
 
Join Date: Oct 2004
Location: BHD/DUB
Programs: BA Gold, TK*G, EI Elite
Posts: 7,623
So, as expected, it's the classic bmi fix of not cleaning up the mess, just spray a bit of perfume on it.
FlyingOnceMore is offline  

Thread Tools
Search this Thread