Rant: Systems down
Jul 25, 2010 | 6:27 pm
#16
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Join Date: Aug 2006
Location: Argentina
Posts: 40,882
No need to panic all working now www.flybmi.com/bmi/en-gb/.../diamond-club/diamond-club ^
Jul 25, 2010 | 6:31 pm
#17
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Join Date: Dec 2009
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No need to panic all working now www.flybmi.com/bmi/en-gb/.../diamond-club/diamond-club ^
. Thanks bmi!
Jul 26, 2010 | 3:14 am
#21
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Join Date: Dec 2009
Programs: A3*G, LH SEN, ITA Volare Club Premium, Marriott Gold, Hilton Honors Gold
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Yeah I've officially given up on my plans for next weekend. I'm going to look into the same travel plan for a later weekend. It is really irritating though when you find suitable reward flights and then cannot book them because the systems are down.
Jul 26, 2010 | 8:16 am
#23
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Join Date: Dec 2009
Programs: A3*G, LH SEN, ITA Volare Club Premium, Marriott Gold, Hilton Honors Gold
Posts: 1,026
Now it seems that the entire flybmi.com website is down. I'm trying to look at paid flights and it's so slow and very often times out. That's bmi time.........
Jul 26, 2010 | 9:25 am
#24
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Location: Argentina
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Jul 26, 2010 | 11:05 am
#25
Original Poster
Join Date: Dec 2009
Programs: A3*G, LH SEN, ITA Volare Club Premium, Marriott Gold, Hilton Honors Gold
Posts: 1,026
All seems to be running smoothly again. I did manage to complete my redemption as the other parts of my trip had not increased in price significantly. Glad I got it worked out in the end 
Jul 26, 2010 | 12:45 pm
#26
Join Date: Mar 2009
Location: ABZ
Programs: BA Bronze, A3*G, TK*S
Posts: 765
Systems apparently down just now, or maybe it's just the fact it's 7.45pm... My call got cut off after the automated message three times in a row though, so maybe the systems are actually being problematic. Shall try tomorrow morning, I guess.
Jul 26, 2010 | 1:36 pm
#27
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Join Date: Dec 2009
Programs: A3*G, LH SEN, ITA Volare Club Premium, Marriott Gold, Hilton Honors Gold
Posts: 1,026
Well I hope they get the systems sorted to change my DUB-LHR leg from waitlisted to confirmed. Incidentally, I had a very pleasant experience booking my reward with Anush. He was very helpful and knowledgable. Is the ICC actually improving or am I being lulled into a false sense of security?
Edit: It seems like BD aren't the only ones to have IT problems. My father just rang More Than insurance (their call centre is also based in India coincidentally) and their systems are down. I take all of my criticisms of BD's IT back. Well some of them anyway
Edit: It seems like BD aren't the only ones to have IT problems. My father just rang More Than insurance (their call centre is also based in India coincidentally) and their systems are down. I take all of my criticisms of BD's IT back. Well some of them anyway
Last edited by gpb_croppers63; Jul 27, 2010 at 3:22 am Reason: More Than also down
Jul 27, 2010 | 11:44 am
#29
Join Date: Mar 2009
Location: ABZ
Programs: BA Bronze, A3*G, TK*S
Posts: 765
That happened to me a few times last night, and once this morning. Just keep trying. After those few times, they did answer last night, but told me the systems were down. It happened again this morning, but the second time I called somebody answered and I was able to book a redemption without issues.