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Problems with OZ and NH points posting!

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Problems with OZ and NH points posting!

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Old Apr 21, 2010 | 10:13 am
  #1  
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Problems with OZ and NH points posting!

Over the last calendar year I have experienced problems with OZ and NH points not posting.........ever! Even after mailing/faxing the copies of the tickets boarding slips. Is this just a quirk of the BD program....or is my account jinxed?
Q Shoe Guy is offline  
Old Apr 21, 2010 | 12:37 pm
  #2  
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I've not had NH domestic segments post automatically before, but using a retroclaim, Joanna has got them added. I used a scan and email.
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Old Apr 21, 2010 | 3:39 pm
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Originally Posted by jbfield
I've not had NH domestic segments post automatically before, but using a retroclaim, Joanna has got them added. I used a scan and email.
Many thanks for that, have sent an email with a scan of the ticket and BP to Joanna.
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Old Apr 21, 2010 | 8:07 pm
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Did NH accept your DC number?
I couldn't even get them to enter the number into the system
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Old Apr 22, 2010 | 11:21 am
  #5  
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After I started using the long number this has become a major problem. I had six TG segments not posted in the last 2 months (TG BKK even told me that their system gives incorrect number when they enter the account number)- LX today told me that I am not a *G and hence have to pay excess baggage as I had 40 kg and was flying J...
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Old Apr 23, 2010 | 11:54 am
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Try just 1 zero if you have 4 zero's in front of your number.
That got NH in BKK to be able to register my BD number but nothing posted without the followup.
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Old Apr 23, 2010 | 9:18 pm
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Exclamation

Originally Posted by schoflyer
Try just 1 zero if you have 4 zero's in front of your number.
That got NH in BKK to be able to register my BD number but nothing posted without the followup.
This is really maddening! The flights I flew on OZ on April the 12th TPE-ICN-LAX in C have failed to post and DC has now reset my status miles to zero and my status remains at SILVER ....Joanna if you read this, this is really unfair !
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Old Apr 24, 2010 | 5:53 am
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Originally Posted by schoflyer
Try just 1 zero if you have 4 zero's in front of your number.
That got NH in BKK to be able to register my BD number but nothing posted without the followup.
That is what TG BKK did to force my number into their system- so the BP showed BD* but of course nothing was posted
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