Avis First Changes
#16


Join Date: Dec 2003
Location: RDU
Programs: Delta PM/1MM, Hilton Diamond (for now), Bonvoy Titanium
Posts: 3,448
Typical Avis.
Worthless company.
Worthless service.
Worthless cars.
Worthless frequent renter program.
Easily the bottom of the barrel as rental companies go.
Worthless company.
Worthless service.
Worthless cars.
Worthless frequent renter program.
Easily the bottom of the barrel as rental companies go.
#17
Join Date: Apr 2004
Location: Philadelphia
Programs: SPG Plat
Posts: 169
Points an insult
The number of points I get from Avis is paltry. I just went to their site to see how I can stop getting them, but I can't find it.
I actually use my weekends to visit my daughter at school so it is helpful to have the rentals, but this is very short sighted of Avis.
I actually use my weekends to visit my daughter at school so it is helpful to have the rentals, but this is very short sighted of Avis.
#18
Join Date: Dec 2007
Location: DC
Programs: DL PM, Hilton Silver, Hyatt Plat, Avis First
Posts: 584
This absolutely blows. This is my first year as an Avis First, and it will be my last.
Delta and Avis run huge promos for miles; I've probably amassed 50,000 miles this year alone. I think I am going to attack this through Delta as well as complaining to Avis, as it seems they want to attack their corporate partners, not just the renters, by insisting that no frequent flyer miles be accrued.
Delta and Avis run huge promos for miles; I've probably amassed 50,000 miles this year alone. I think I am going to attack this through Delta as well as complaining to Avis, as it seems they want to attack their corporate partners, not just the renters, by insisting that no frequent flyer miles be accrued.
#19

Join Date: Dec 2002
Location: Grand Rapids, MI
Programs: Bonvoy LTT, AA 1MM, UA Silver, Hertz PC, Avis PC
Posts: 975
I was just starting to think that Avis cared about me after having gotten decent upgrades my last several rentals, but now I'm bummed. My corporate rate doesn't provide FF miles as part of the contract, so I wonder if that means Avis will double-ding me (no miles per contract, and no free weekend credit because I otherwise would have gotten miles). Also count me among those with many expired weekends. I might use one as a local run-around car if only they had a semi-close location. Hertz is only a mile away from my house!
#21
Join Date: Sep 2005
Location: Dayton,oh
Programs: DL PM MM, NWA gold, HH Diamond, Starwood plat,
Posts: 14
Avis draws another blunder
I have been an avis renter for 15 years and they continually peeesss my off. This is another example of how they care less about the frequent renters. They think the coporate contracts ties us in, NO WAY. I moved 25+ rentals a year to National. I only rent from AVIS when they have a blow out deal, with my 20 rentals a year with them I still seem to always have a car that is at the end of the parking lot and has 30k miles on it. Looks like more exec elite from national for me.....
#22
Join Date: Jan 2008
Location: AVP, PA
Programs: UA 1P, AA G, Hil Loser, Marr PL
Posts: 57
Boo Avis- Man, I didn't think they could suck any worse, but they have hit a new low. Unfortunately, the only other rental company through my company is Enterprise, so I have to pick the lesser of two evils.
#24

Join Date: Aug 2001
Location: SEA - DL DM/3MM, *A Gold, SPG Lifetime Plat, some other car and hotel stuff
Posts: 5,648
Can someone outline the basics of the Hertz program. 1 point per dollar, and 500 points per weekend day doesn't sound great. Plus, why does hertz.com show 2000 points for a free weekend rental when free weekend days are 500 points?
I realize I can learn more at that forum, but was hoping someone could give a quick primer for those of us seriously thinking of the switch.
I realize I can learn more at that forum, but was hoping someone could give a quick primer for those of us seriously thinking of the switch.
#25




Join Date: May 2000
Location: San Francisco, CA, USA
Posts: 1,961
Ladies/Gents: you know the rule---WRITE EM NOW
These "enhancements" never get rescinded unless the affected parties start to write in and complain. Writing here is not enough. My suggestion: here you go, from their website---
Ronald L. Nelson, Chairman and CEO
F. Robert Salerno, President and COO
David B. Wyshner, Chief Financial Officer
Larry De Shon, Executive VP, Operations
Scott Deaver, Executive VP, Strategy
Becky Alseth, Senior VP, Marketing
Avis Budget Group, Inc.
6 Sylvan Way, Parsippany, NJ 07054
(973) 496-3500
My letter's already in....
If they don't want my business, they couldn't have said so better than effectively yanking what benefits I got from them. AND there'll be no more gas-charge screwups to boot--- I'm sick of arguing with them over their <75 mile policy, when I always refuel the tank. No, goodbye to Avis won't be a full heartbreaker.
Ronald L. Nelson, Chairman and CEO
F. Robert Salerno, President and COO
David B. Wyshner, Chief Financial Officer
Larry De Shon, Executive VP, Operations
Scott Deaver, Executive VP, Strategy
Becky Alseth, Senior VP, Marketing
Avis Budget Group, Inc.
6 Sylvan Way, Parsippany, NJ 07054
(973) 496-3500
My letter's already in....
If they don't want my business, they couldn't have said so better than effectively yanking what benefits I got from them. AND there'll be no more gas-charge screwups to boot--- I'm sick of arguing with them over their <75 mile policy, when I always refuel the tank. No, goodbye to Avis won't be a full heartbreaker.
#26


Join Date: Sep 2001
Location: Philadelphia, PA, USA
Programs: UA 2P, AA LT Gold, Marriott LT Titanium
Posts: 3,176
Agree this bites the big one. It was already very hard to use the weekend coupons, what with agents not understanding them, blackouts, no use on one way rentals etc.
I must use Avis for work rentals but will now go with the cheapest for personal rentals, no value in retaining Avis Last status.
I must use Avis for work rentals but will now go with the cheapest for personal rentals, no value in retaining Avis Last status.
#27
A FlyerTalk Posting Legend
Join Date: Dec 2000
Location: Potomac Falls, VA
Programs: AA Plat 2MM, MR Gold, Avis Pref
Posts: 41,109
just got my notice
I switched over from Budget sometime late winter/early spring this past year (08) and was happy with the program/promos
Unfortunately for me my choice for work which is the bulk of my rentals is either Avis or budget and Budget already burned their bridges with me and there is no going back
What I'll have to do is rethink a strategy
I can give up the miles which are pretty much useless anyway unless its one of those 5K promos DL was using then I'll take those over Avis wkd credit anyday.. every four I can see.. and its not biggie to me as I'll still earn more than I can use anyway.
I will say on personal rentals though, it will most likely be price based and I'll use almost any company rather than steering my stuff to Avis
I switched over from Budget sometime late winter/early spring this past year (08) and was happy with the program/promos
Unfortunately for me my choice for work which is the bulk of my rentals is either Avis or budget and Budget already burned their bridges with me and there is no going back
What I'll have to do is rethink a strategy
I can give up the miles which are pretty much useless anyway unless its one of those 5K promos DL was using then I'll take those over Avis wkd credit anyday.. every four I can see.. and its not biggie to me as I'll still earn more than I can use anyway.
I will say on personal rentals though, it will most likely be price based and I'll use almost any company rather than steering my stuff to Avis
#28
Original Member




Join Date: May 1998
Location: CT/NY
Programs: UA Plat/1.5MM, AA PltPro, B6 M4 25for25, Marriott LT Titanium, Hyatt Globalist, IHG Plat Amb
Posts: 7,308

Did some executives from US Air migrated to Avis and took their hare-brain ideas with them? Let's just do some quick math:
Assuming 4 weekly rentals, which equates to 500 miles for most programs:
at 1.5c per mile (and they probably pay less): 500 x 1.5c x 4 = $30
is $30 really worth it to lose one of your most loyal customers in the long run?
#30
Join Date: Nov 2003
Location: NRT/PDX
Programs: Willamette Valley Cropdusters Silver Elite, National Tent Frequent Stay program, Ed's Rent-a-tractor
Posts: 3,357
Gee, thanks Avis. While I can't promise I'll be switching my preferred car rental provider, I will be carefully weighing my options from here on in.



