- LAX
- Fullsize
- 300 M, asked for a Caddy, they said they did not have any more luxury but I could have anything on the lot. I ask for the Cadillac CTS (5700 miles) which they were happy to give me. I guess they thought I wanted the DTS.
- President's club

Status: Preferred
Location: FLL
Reserved: Intermediate
Received: BIG SUV

Requested something smaller and more economical "like a Prius", and was given a Prius instead. Made sweeter by the 50% Off Weekends Deal.

Preferred line was un-staffed at 11p, with a fairly long 'general' line. After agent finished with a general customer, she put the general line on hold and came to the Preferred desk to help me and another customer who were waiting. Nice touch, except for the nasty looks from the general line. Oh well.

(November 2007)
Status: Preferred
Location: YOW (Ottawa)
Reserved: Full Size
Received: Chrystler 300C (Hemi)

(February 2008)
Status: Preferred
Location: Ottawa Downtown (Confederation Square)
Reserved: Full Size
Received: Chrystler 300C (Hemi)

(February 2008)
Status: Preferred
Location: YOW (Ottawa)
Reserved: Full Size
Received: Ford Expedition Eddie Bauer (Had to pay one category up instead of Full Size Rate)

(March 2008)
Status: Preferred
Location: YOW (Ottawa)
Reserved: Full Size
Received: Chrystler 300C (Hemi)

I really enjoy the service at the Ottawa Airport location. The ladies at the front desk constantly go out of their way to make sure I have a good rental.

The standard fullsize in and around Ottawa are Grand Prix's I cant stand them. I show up at the desk and request something different, they definitely make my day with a 300 Hemi. What an engine. (Gas is another story though lol)

Status: Preferred
Location: DFW
Reserved: Intermediate
Received: Saturn Vue

Status: Chairman's
Location: LAX
Reserved: Full Size
Received: Luxury (STS)

Status: Preferred
Location: LAX
Reserved: Intermediate
Received: Chrysler 300 Limited

I originally had a Cadillac CTS assigned but turned it down as I'm with a party of 4 and we have a lot of luggage (nice ride, but our bags wouldn't all fit in the trunk!)

There were very few cars on the lot when I picked up on Thursday night...almost everything in the Preferred section was a CTS, so presumably that's the only reason for the generous upgrade.

Status: President's Club Preferred
Location: MUC
Reserved: AUDI A3 (which is a nice small car)
Received: BMW 7 series Diesel, GPS - great car, drove MUC-FRA-MUC without filling gas. They started offering me a Mercedes E class (no GPS). I asked for an Audi A4 with GPS. They had none, but offered the BMW 7, which is the best car I ever have driven. However, it took me 15 min. at the park-house to get this baby run... Note: Avis does NOT want you to drive to Italy with BMW 5 & 7, Mercedes E & S, all Porsche....I drove to the Brenner Pass to visit friends ..still in Austria (on the boarder to Italy)

Status: President's Club Preferred
Location: MIA (one-way to Naples)
Reserved: Intermediate
Received: Big Ford, like Mercury Grand Marquis - sign in the car "Congratulation - you got upgraded"
What a joke, such a lousy car. It acts like a boat .. swimming .. Mrs. USAFAN could not sleep after 12+ flights. I guess they dumped the car in the Everglades.

Next week I am in SFO. Reserved Full size. See what I get.

In FLL do you have to go to the counter? In MIA Avis shuttle drove me to the car, in Naples, FL, you go to the counter, in RSW (Ft.Myers) your name is on the board.

Will be in SFO next week. Do I have to go to the counter or strait to the car/board? I am preferred. Thanks ... I know, I have to take the shuttle to "rental cars".

Cadillac CTS - Is this a good car? 8 cyl.? BTW, I like cars with out-of-state license plate

Status: Presidents Club Preferred
Location: DAL
Reserved: Intermediate
Received: Cadillac DTS

Both FLL and SFO have boards, just find your name and space number, and off you go. I have a habit of stopping at the Preferred counter before hand to see what I've been given before I haul my stuff out to the garage, only to find it's not what I want to be driving and have to go back to the counter anyway.

Yes, my girlfriend and I were happy with it. Fast enough, comfortable, all the amenities we need. I am sure you will be happy with it. My next rental, I am looking to get the STS. I find that the DTS is too big.

Status: Chairman's Club
Location: SAN
Reserved: Intermediate
Received: Cadillac STS V8

This is hands-down my favorite car on the Avis fleet, and the best upgrade!! Fast, smooth, stylish. I took it this weekend for a round trip up I-15 SAN-LAS. Trip report coming soon.

SAN is a great station for upgrades (unlike what I've experienced at BNA). Manager meet and greet, personal escorting the car out the shuttle-bus lane so you don't have to wait for the gate attendant, etc. Awesome service!

All went NOT well:
1. The "train" stopped twice in the middle between two stops. Lost at least 30 min.
2. Got a big Ford (like Mercury Grand Marquis). Refused. Had a pretty long discussion at the counter ... their docs did NOT show that I was eligible for 2-class upgrade. Finally I got a Buick Lucerne, which was OK.

Status: President's Club
Location: YYZ
Reserved: Full Size
Received: Chrysler 300 (w/ leather, sunroof, Sirius radio)