Dennis Letts
 

As many of you know, this particular code, as with many others posted on this site, are to be used by only those to whom they are intended. Knowingly using a code to obtain a discount that you are not entitled to is a criminal act and may result in prosecution. At very least, it may result in paying more than you intended once the unauthorized discount is reversed. The Avis Budget Group has been actively identifying abuse when it occurs and taking decisive action when appropriate. In some cases, renters have been placed into our "do not rent" database and other some cases, prosecution has resulted. We are actively monitoring this site and will continue to do so. To those who use this site to obtain legitimate discounts, we appreciate your business. To those who knowingly commit fraud, you have been warned.
Dennis Letts
Director of Corporate Security
Avis Budget Group
[email protected]

I'd like to post a friendly warning to those who knowingly use "unauthorized" discount codes to do so at their own peril. Representatives from Avis Budget are now actively monitoring this site looking for codes that are being abused. Those who use these codes will pay substantially more once the unauthorized discounts have been reversed and depending on circumstances, prosecution for fraud is an option.
To those who use this site to identify legitimate discounts, your business is genuinely appreciated.
Dennis Letts
Director of Corporate Security
Avis Budget Group
[email protected]"

Fraud? I hardly think so. In most cases, the amount of value obtained is less than $500. Oh, and with the crack-pot staff working at Avis and/or Budget, that likely get paid less than 8 bucks an hour who generally have an "I don't give a sh*t attitude" I find it highly unlikely that anything would come of it. In fact, I was in a major rental centre last week, standing in line at the Avis counter and the person in front of me was a walk-up with no discount code. The agent said, "Oh, here, let me use the AAA code to give you 10% off, that should make things a bit easier for you." It was pretty clear, the customer from Quebec, Canada, was not a member of AAA!

Is it troll hunting season again?

I'm just curious do AVIS also have some Rep. here to help out with difficulties and qusetion's (like some airlines have), or they only know about this website, in order to place a policeman here?!

Friendly warning? Just like the friendly reception customers get greeted with at Avis locations! They must all go to the same training sessions.

+1 The words "peril" and "prosecution" don't ring of friendly.

Mr Letts, thank you for your miserable, hard-*ss, cop wannabe threatening warning. You'll be glad to know that it worked for me. Avis will never see my sorry face at your counter again. Hertz discount codes will do just fine. I'm certain your threatening post will cost Avis several hundred thousand dollars in lost revenue, in a very short period. I would have thought that Avis would have been thrilled to have so many additional renters using program codes available from this board. The discounts are all about the same, and you are offering these discounts without any qualification to any company that completes the online registration. Did you really think your tacky threatening letter on this forum would cause renters here to start walking up to your counters and pay full "rack rate" ? Things must be awful slow at the Avis security department for you to have time to scour online websites looking for people to "prosecute". No major cases to occupy your time these days? Well.... so long Avis and Mr. Letts. My Wizard # is officially dead. From now on it's all Hertz #1 Club
Good job Mr. LettsChaseOurCustomersAway !

p.s. If anyone else wants to forward Mr Lett's post to senior management, heres the contacts: http://www.avis.com/car-rental/conte...g-US_en-000677

Folks, is it really necessary to jump all over the guy like that?

I agree that Avis could be focusing their customer service efforts in better ways. But if they're going to be cracking down on "unauthorized" code usage, I'd rather they post something here telling us they're doing it rather than just going out and doing it and screwing up our reservations (as they did to a family member who had been using D005297 for years, and then was told one day it was an "expired" code not valid any more and he'd have to pony up rack rate).

Meanwhile, Mr. Letts, any chance you could arrange for a good code for FTers to use in a legit way? The folks on this board are pretty savvy about finding the best deal. If you can offer a code that consistently prices a little lower than your competition yet still lets us use your Preferred Service, I think you'll find a lot of us using Avis a lot more often. And if you tell us that unless we're affiliated with some giant business that's negotiated special rates, we're relegated to paying close to retail, we'll find a better deal elsewhere.

He seems to have edited his post (although somehow without leaving a trace at the bottom of the post saying when it was edited, perhaps he got the mods to do it).

Nobody jumped at him on the actuall warning, it was the language he used (which know has been removed) which angered many here, for example "fraud" "illegal" etc.

Ah, I see the differences from what you quoted to what it is now. That makes more sense.

Are you saying that the post from Mr. Letts has been altered by the administrators? If that is the case, than that is VERY disturbing. That casts a question on the credibility of this site. Our individual wizard #'s are easily traceable by our email addresses, which this site has. If the site administration has a "working relationship" with Mr. Letts, that would be a concern. Especially since I see a lot of Avis advertising on this site. In my case, I'm done with Avis anyway. So it's not an issue for me. There's an old saying in business "the help will kill ya". This is a classic example of an employee doing damage to his employer. Sad that this valuable place for information exchange has deteriorated to this point.

Perhaps not administrators but rather forum moderators. Moderators edit posts all the time. They remove copyright material, name calling, etc.

Here is a tip: use a different email address for sites such as FlyerTalk than the email address you use for accounts such as Avis.

I THINK avis is an ad sponser, are they not? I seem to recall a top of the page ad (on a computer I was using once that didn't have proper ad managment software on it) Can anyone confirm?

At first I thought Mr. Letts was a troll, but it looks like he may be legit:

http://www.linkedin.com/pub/dennis-letts/8/915/479

I don't have a car, so I rent cars a lot. After seeing Mr. Letts' attitude, I'm done with Avis and Budget.

Enterprise for me from now on.