Why Avis bill you for tolls you paid on your own?
Feb 13, 2024, 5:36 pm
#17
Join Date: Sep 2013
Location: DAL
Posts: 1,447
I feel there is a fault of rentals. I have a second NY Ezpass transponder which I always loaned my nephew when he came from overseas to visit. Last time, EZPass refused to allow him to register the vehicle onto the transponder saying it was already registered with the rental agency! (I forget which one). The agency refused to remove the vehicle (they apparently like the surcharges) So he was left with actual costs and administrative fees!
It doesnt seem right!
It doesnt seem right!
I would never use my EZPass in a rental where EXPass is not the preferred pass.
Feb 13, 2024, 7:57 pm
#18
FlyerTalk Evangelist
Join Date: Apr 2001
Location: NYC
Posts: 27,239
I often have problems in Florida with my NY EZPass. In Orlando one or two tolls failed to read and was charged (by plate) to the rental agency, but showing proof of other charges that rental on my personal EZPass got them to waive the admin fee. More recently was in Miami - all the I-95 express lane tolls billed properly to my account but NONE of the Airport Expressway (SR-112) tolls did (2x in each direction). Per my research, all Florida tolls are supposed to be compatible with EZPass, although that wasn't the case a few years ago. I believe there was also a change in administrator on the Miami-Dade highways so I wonder if that's part of the problem. I still need to send in my info to National, and I expect them to credit the admin fee, but I'm still overpaying for tolls.
There's definitely shady business going on in Florida, but that's really no surprise.
There's definitely shady business going on in Florida, but that's really no surprise.
Feb 14, 2024, 8:27 am
#19
Join Date: Jul 2011
Posts: 1,138
I often have problems in Florida with my NY EZPass. In Orlando one or two tolls failed to read and was charged (by plate) to the rental agency, but showing proof of other charges that rental on my personal EZPass got them to waive the admin fee. More recently was in Miami - all the I-95 express lane tolls billed properly to my account but NONE of the Airport Expressway (SR-112) tolls did (2x in each direction). Per my research, all Florida tolls are supposed to be compatible with EZPass, although that wasn't the case a few years ago. I believe there was also a change in administrator on the Miami-Dade highways so I wonder if that's part of the problem. I still need to send in my info to National, and I expect them to credit the admin fee, but I'm still overpaying for tolls.
There's definitely shady business going on in Florida, but that's really no surprise.
There's definitely shady business going on in Florida, but that's really no surprise.
Feb 14, 2024, 2:00 pm
#20
Join Date: Apr 2007
Location: OMA
Programs: UA
Posts: 322
Feb 14, 2024, 11:08 pm
#21
Original Poster
Join Date: Dec 2022
Posts: 190
In my two rentals this year with AVIS at MCO, I am charged on one of the toll in both rentals. I am charged by Avis on a toll that is closest to MCO. Weird! It took a call and email with proof of tolls already charged to my Illinois transponder account to prove them and get a refund back on my card.
Now Illinois is moving away from regular transponder which was easy to remove from my personal car and install in rental cars to " Stickers". This will make it very difficult since I will have to peel off stickers.
Now Illinois is moving away from regular transponder which was easy to remove from my personal car and install in rental cars to " Stickers". This will make it very difficult since I will have to peel off stickers.
Feb 14, 2024, 11:22 pm
#22
Join Date: Aug 2013
Posts: 19
Feb 15, 2024, 4:45 am
#23
Join Date: Sep 2013
Location: DAL
Posts: 1,447
In my two rentals this year with AVIS at MCO, I am charged on one of the toll in both rentals. I am charged by Avis on a toll that is closest to MCO. Weird! It took a call and email with proof of tolls already charged to my Illinois transponder account to prove them and get a refund back on my card.
Now Illinois is moving away from regular transponder which was easy to remove from my personal car and install in rental cars to " Stickers". This will make it very difficult since I will have to peel off stickers.
Now Illinois is moving away from regular transponder which was easy to remove from my personal car and install in rental cars to " Stickers". This will make it very difficult since I will have to peel off stickers.
Feb 15, 2024, 5:53 am
#24
Join Date: Aug 2013
Posts: 19
Sticker Shield
I was not familiar with Sticker Shield until I saw TGarza's post
Last edited by BobbyC777; Feb 15, 2024 at 5:56 am Reason: improve link text
Feb 15, 2024, 7:08 am
#25
Join Date: Jul 2011
Posts: 1,138
If you are renting a car from MCO this is a pretty decent option.
https://visitortollpass.com/
https://visitortollpass.com/
Feb 15, 2024, 11:40 am
#26
Join Date: Sep 2013
Location: DAL
Posts: 1,447
Thanks for the correcting my error. The product works for moving stickers between my cars.
Feb 19, 2024, 11:30 am
#27
Join Date: Apr 2016
Posts: 8
I used my I-Pass (Illinois version of EZ-Pass) in Orlando in January (car rented from National). I mounted the transponder on the windshield (glued a suction cup to it). I never register the license plate of a rental car. All tolls posted correctly and there were no toll charges from National.
Feb 20, 2024, 5:21 am
#29
Join Date: Sep 2013
Location: DAL
Posts: 1,447
I don’t travel with the tag. It is only used to move between my personal cars. If I were to travel with the tag, I would have trimmed the sticker shield without cutting through the original backing. You trim the sticker shield after affixing the tag to the non adhesive side.