Error message
Aug 2, 2024 | 1:29 am
#1
Original Poster
Join Date: Mar 2017
Posts: 94
Error message
Hi all, I have encountered a problem in redeeming Swiss Airlines from ZRH to DXB with the following messages on both lifemiles.com and the app.
We're sorry, but we couldn't process your request. Please try again. If the issue persists, we invite you to visit our Help Center.
E: 6
I have no problem redeeming other routes.
See if any expertise can advise how to resolve. Much appreciated.
We're sorry, but we couldn't process your request. Please try again. If the issue persists, we invite you to visit our Help Center.
E: 6
I have no problem redeeming other routes.
See if any expertise can advise how to resolve. Much appreciated.
Aug 8, 2024 | 10:00 am
#2
Join Date: Jan 2020
Programs: United Mileageplus
Posts: 12
The website sometimes doesn't work for no apparent reason. In this case, call the contact center and they should be able to make the booking for you over the phone, assuming the award is still available. I have to warn you though, actual ticketing requires a separate department to email you a payment link, and last time I did that they f***ed up and didn't ticket it even when I paid. It was a pain in the *** to get it resolved. Good luck.
Aug 8, 2024 | 3:38 pm
#3
Join Date: Apr 2024
Location: Prague
Programs: BA Gold, IHG Diamond, Hilton Diamond
Posts: 91
Hi all, I have encountered a problem in redeeming Swiss Airlines from ZRH to DXB with the following messages on both lifemiles.com and the app.
We're sorry, but we couldn't process your request. Please try again. If the issue persists, we invite you to visit our Help Center.
E: 6
I have no problem redeeming other routes.
See if any expertise can advise how to resolve. Much appreciated.
We're sorry, but we couldn't process your request. Please try again. If the issue persists, we invite you to visit our Help Center.
E: 6
I have no problem redeeming other routes.
See if any expertise can advise how to resolve. Much appreciated.