Lifemiles 100% promo - reactivated through 30 Sept 2014
Apr 27, 2013, 7:34 am
#91
Join Date: May 2006
Location: YYZ
Posts: 731
At the end of the day, anyone who decides to partake in a promotion also has a responsibility to read its terms and conditions, even if they're not directly linked. This saves all parties involved major headache - the purchaser from having to fight for what he/she thinks is right and the agents from having to fight the purchaser for being wrong.
We're usually quite helpful in clarifying concerns about T&C according to our interpretation and experience but the onus is on the purchaser to RTFM and ask the right questions.
We're usually quite helpful in clarifying concerns about T&C according to our interpretation and experience but the onus is on the purchaser to RTFM and ask the right questions.
Apr 27, 2013, 11:50 am
#92
Suspended
Original Poster
Join Date: Sep 2009
Programs: Gold, plat, diamond and more
Posts: 3,360
Give the guy some slack. If they bombard you and the web page with 100% promo, but hide in small print its only ofr people above 95 years of age, escorted by their parents- then would you blame average Joe?
Airlines change their mistake rates days and weeks after, so why shouldnt he- especially when somewhat mislead. Besides any reasonable interpretation on max 75 k + 75 k would lead a purchase of 100K to be 75+75+25 = 175K.
Airlines change their mistake rates days and weeks after, so why shouldnt he- especially when somewhat mislead. Besides any reasonable interpretation on max 75 k + 75 k would lead a purchase of 100K to be 75+75+25 = 175K.
Apr 27, 2013, 6:23 pm
#93
Join Date: Nov 2011
Posts: 6,385
Give the guy some slack. If they bombard you and the web page with 100% promo, but hide in small print its only ofr people above 95 years of age, escorted by their parents- then would you blame average Joe?
Airlines change their mistake rates days and weeks after, so why shouldnt he- especially when somewhat mislead. Besides any reasonable interpretation on max 75 k + 75 k would lead a purchase of 100K to be 75+75+25 = 175K.
Airlines change their mistake rates days and weeks after, so why shouldnt he- especially when somewhat mislead. Besides any reasonable interpretation on max 75 k + 75 k would lead a purchase of 100K to be 75+75+25 = 175K.
Apr 28, 2013, 3:41 am
#94
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Original Poster
Join Date: Sep 2009
Programs: Gold, plat, diamond and more
Posts: 3,360
Its fully understandable to cap a promo/sales, but there is absolutely no logic in not having the sales price up to the cap. Such illogical terms should be written very clearly. Especially so as we are dealing with a pro part vs consumers.
To me this is just common sense. To most developed legal systems this is legal sense as well. Deceptive marketing. Unfair results. Consumer issue.
This is a far better case, morally, than a 200$ ex-RGN F-fare.
Apr 28, 2013, 6:10 am
#95
Join Date: Oct 2010
Location: EWR, SLC, SGN
Posts: 1,113
I agree with this ^.
I have bought lifemiles a few times and had totally forgotten about the 75 limit. When he/she said they had an account before the promo, it took me a few minutes to realize why they didn't get a bonus.
I'm sure I make tons of mistakes in the mileage area, just glad they got a refund and hope my next mistake isn't a $3000 dollar one.
I have bought lifemiles a few times and had totally forgotten about the 75 limit. When he/she said they had an account before the promo, it took me a few minutes to realize why they didn't get a bonus.
I'm sure I make tons of mistakes in the mileage area, just glad they got a refund and hope my next mistake isn't a $3000 dollar one.
Apr 28, 2013, 6:56 pm
#96
Join Date: Nov 2011
Posts: 6,385
Actually its nothing like that at all. Unless of course there were big letters stating refundable, and it turned out by some strange reason it wasnt.
Its fully understandable to cap a promo/sales, but there is absolutely no logic in not having the sales price up to the cap. Such illogical terms should be written very clearly. Especially so as we are dealing with a pro part vs consumers.
To me this is just common sense. To most developed legal systems this is legal sense as well. Deceptive marketing. Unfair results. Consumer issue.
This is a far better case, morally, than a 200$ ex-RGN F-fare.
Its fully understandable to cap a promo/sales, but there is absolutely no logic in not having the sales price up to the cap. Such illogical terms should be written very clearly. Especially so as we are dealing with a pro part vs consumers.
To me this is just common sense. To most developed legal systems this is legal sense as well. Deceptive marketing. Unfair results. Consumer issue.
This is a far better case, morally, than a 200$ ex-RGN F-fare.
Apr 29, 2013, 8:03 pm
#99
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
ok bought 75000 plus bonus, no issues at all, transaction went through without a glitch. Got an email confirmation and miles posted immediately. Visa used in Canada.
Apr 30, 2013, 1:24 am
#101
Suspended
Join Date: Jul 2001
Location: Watchlisted by the prejudiced, en route to purgatory
Programs: Just Say No to Fleecing and Blacklisting
Posts: 102,095
I am positive that you are correct about how it has worked before. I would expect the same way of functioning this time too.
In a combination of accounts, I picked up another 300,000 Lifemiles miles -- which I will be redeeming within a few days .... to save beaucoup bucks/mucho money.
In a combination of accounts, I picked up another 300,000 Lifemiles miles -- which I will be redeeming within a few days .... to save beaucoup bucks/mucho money.
Apr 30, 2013, 5:19 am
#102
FlyerTalk Evangelist
Join Date: Oct 2001
Location: YYZ
Programs: A3&O6 Gold,IC AMB & HH Diamond
Posts: 14,132
I am positive that you are correct about how it has worked before. I would expect the same way of functioning this time too.
In a combination of accounts, I picked up another 300,000 Lifemiles miles -- which I will be redeeming within a few days .... to save beaucoup bucks/mucho money.
In a combination of accounts, I picked up another 300,000 Lifemiles miles -- which I will be redeeming within a few days .... to save beaucoup bucks/mucho money.
Apr 30, 2013, 10:33 am
#103
Join Date: Nov 2011
Posts: 6,385
I am positive that you are correct about how it has worked before. I would expect the same way of functioning this time too.
In a combination of accounts, I picked up another 300,000 Lifemiles miles -- which I will be redeeming within a few days .... to save beaucoup bucks/mucho money.
In a combination of accounts, I picked up another 300,000 Lifemiles miles -- which I will be redeeming within a few days .... to save beaucoup bucks/mucho money.
Apr 30, 2013, 11:25 am
#104
Suspended
Join Date: Jan 2012
Location: ヒルトン大阪
Programs: ゴールデングローブ
Posts: 1,982
Apr 30, 2013, 11:41 am
#105
Suspended
Join Date: Jan 2012
Location: ヒルトン大阪
Programs: ゴールデングローブ
Posts: 1,982
I've made a stupid and costly mistake - I've bought 100k miles.
Actually the page https://www.lifemiles.com/eng/ear/tr...eepurproc.aspx doesn't have any limits. And I've ended up with 100k miles for $3k! I didn't even get the 75k bonus.
I'd greatly appreciate any suggestions what to do and who to contact now...
Actually the page https://www.lifemiles.com/eng/ear/tr...eepurproc.aspx doesn't have any limits. And I've ended up with 100k miles for $3k! I didn't even get the 75k bonus.
I'd greatly appreciate any suggestions what to do and who to contact now...
HOOOOOW can anyone make such a mistake? The website clearly says step by step how many miles one intents to buy and how much the bonus would be!