Malaysia Digital Arrival Card Website Not Working
Aug 6, 2023, 11:06 pm
#1
Original Poster
Join Date: Jan 2013
Location: Canada
Programs: Aeroplan 50K, Bonvoy Titanium, IHG Diamond, Hilton Diamond
Posts: 292
Malaysia Digital Arrival Card Website Not Working
Is anyone flying into Malaysia? The Malaysia digital arrival card is not working. How are you flying into Malaysia without completing the digital arrival card?
Aug 7, 2023, 12:43 am
#3
Original Poster
Join Date: Jan 2013
Location: Canada
Programs: Aeroplan 50K, Bonvoy Titanium, IHG Diamond, Hilton Diamond
Posts: 292
I think you are referring to the health declaration (MySejahtera) which is not longer required but it looks like you still need to submit a digital arrival form:
https://imigresen-online.imi.gov.my/mdac/main
Can you confirm you don't need this either?
https://imigresen-online.imi.gov.my/mdac/main
Can you confirm you don't need this either?
Aug 7, 2023, 3:05 am
#4
Join Date: Sep 2009
Posts: 171
You don't need any of that now.
If you have multiple trips planned there is a form to fill in to register for e-gate usage (not sure if Canada is included in the scheme though) but for the first entry into Malaysia after registering one still needs to see an immigration counter in-person and only on subsequent visits do you get to use the e-gate.....and one needs to register 3 days in advance of EVERY trip so it's more hassle than its worth and for a one off trip completely pointless.
If you have multiple trips planned there is a form to fill in to register for e-gate usage (not sure if Canada is included in the scheme though) but for the first entry into Malaysia after registering one still needs to see an immigration counter in-person and only on subsequent visits do you get to use the e-gate.....and one needs to register 3 days in advance of EVERY trip so it's more hassle than its worth and for a one off trip completely pointless.
Aug 7, 2023, 6:46 am
#5
Join Date: Aug 2015
Location: the little red dot
Posts: 259
You don't need it to enter the country. Its only benefit (if it works) is that you may be able to use the auto-gates when entering Malaysia on subsequent visits.
Wasn't very helpful when I flew in a couple of weeks ago 'cos they claimed that their fingerprint reader was down (which meant that they could not complete the enrolment process for me).
Wasn't very helpful when I flew in a couple of weeks ago 'cos they claimed that their fingerprint reader was down (which meant that they could not complete the enrolment process for me).
Aug 7, 2023, 10:27 pm
#7
Join Date: May 2022
Programs: BAEC
Posts: 4
At KLIA and KLIA2 visitors from 10 countries can now use the automatic entry gates. You fill out an online MDAC 3 days in advance. On the first entry you report to the passport desk to confirm your ID and finger prints. Thereafter you can use the auto gates. I’m looking forward to trying it.
But yes! On my last couple of trips, the finger print readers at the passport desks were not used.
But yes! On my last couple of trips, the finger print readers at the passport desks were not used.
Last edited by dxbrindle; Aug 7, 2023 at 10:51 pm Reason: additional information.
Aug 8, 2023, 6:25 pm
#9
Senior Moderator
Join Date: Oct 2001
Location: San Francisco, CA
Programs: UA Plat/2MM [23-yr. 1K, now emeritus] clawing way back to WN-A List; MR LT Titanium; HY Whateverist.
Posts: 12,396
Thread has been moved to the appropriate Asia travel forum. Ocn Vw 1K, Senior Moderator.
Nov 17, 2023, 3:04 pm
#11
Join Date: Feb 2011
Location: LAX
Programs: HHonor Dia, Marriott Plat, Hyatt Explorist
Posts: 550
Actually, now it is required it seems? And it's -3days prior arrival only.
https://imigresen-online.imi.gov.my/mdac/main
All travellers are required to submit their Malaysia Digital Arrival Card (MDAC) before arriving in Malaysia, except :
Those transiting/transferring through Singapore without seeking immigration clearance; and
Malaysia Permanent Resident
Malaysia Automated Clearance System (MACS) Holder
edit: Sorry, looks like it's the same link posted above.
I just saw that's it's mandatory starting Oct' 23?
https://www.asiantrails.travel/lates...val-card-mdac/
https://imigresen-online.imi.gov.my/mdac/main
All travellers are required to submit their Malaysia Digital Arrival Card (MDAC) before arriving in Malaysia, except :
Those transiting/transferring through Singapore without seeking immigration clearance; and
Malaysia Permanent Resident
Malaysia Automated Clearance System (MACS) Holder
edit: Sorry, looks like it's the same link posted above.
I just saw that's it's mandatory starting Oct' 23?
https://www.asiantrails.travel/lates...val-card-mdac/
Nov 22, 2023, 2:56 pm
#14
FlyerTalk Evangelist
Join Date: Aug 2000
Location: London
Programs: Hilton, IHG - BA, GA, LH, QR, SV, TK
Posts: 17,008
Absolutely not required. Immigration staff were complaining about an ill conceived system being foisted on them without consultation.
One I was chatting to was particularly miffed that so much publicity has been given to a protocol that is littered with bugs: we were witnessing a woman trying to register with thumb prints although she was having trouble reaching the wretched machine.
Thumb prints ????
One I was chatting to was particularly miffed that so much publicity has been given to a protocol that is littered with bugs: we were witnessing a woman trying to register with thumb prints although she was having trouble reaching the wretched machine.
Thumb prints ????